Amazon Calls Title Debacle ‘Embarrassing And Ham-Fisted’; More Than 57,000 Books Affected

Yesterday’s “glitch” is today’s “embarrassing and ham-fisted error.” That’s from an Amazon (NSDQ: AMZN) spokesman responding to my request for more information about the de-ranking of gay and lesbian titles, among others, that has caused such controversy over the past few days. Turns out that more than 57,000 titles not only were de-ranked but literally removed from Amazon search. Amazon said the repairs are already under way. I’ve asked for more detail but here’s the full statement:

“This is an embarrassing and ham-fisted cataloging error for a company that prides itself on offering complete selection. It has been misreported that the issue was limited to Gay & Lesbian themed titles