We got an email from an upset former Comcast customer today who discovered a whole bunch of his emails were deleted as a result of the ISP changing its webmail application to Zimbra. According to the reader, now that Comcast is using Zimbra, email left in a user’s inbox gets deleted after 30 days if they haven’t changed the automatic settings.
So for those of you who leave their read mail in the inbox rather than file it to folders or download it to another email platform, if you change your settings (options range from deleting mail after 1 day all the way to never), you shouldn’t experience the same problem. Our reader is upset (which is why he’s now a former customer) that Comcast didn’t make the settings more obvious, but he told us so we can tell y’all. Check your settings.