Blog Post

HP Kills Mostly Dead Upline Service

Talk about a non-starter.

Back in April of last year HP (s hpq) decided to reinvent the online storage wheel by introducing their own backup service, named HP Upline. It came. It never quite got off the ground. And now, it’s officially joining the deadpool.

Just in case there is anyone out there who actually put data on Upline and didn’t get the email from HP announcing its departure, it says in part:

HP continually evaluates product lines and has decided to discontinue the HP Upline service on March 31, 2009.

HP will no longer be backing up your files to the HP Upline servers as of Feb 26, 2009 at 8 am Pacific time. HP will keep the file restore feature of the Upline service operational through March 31, 2009 Pacific time in order for you to download any files you have backed up to Upline.

If you have a paid subscription to HP Upline, you will be refunded the full amount of the fees you paid for the service. That refund will be credited to the credit card account or PayPal account that you used to subscribe to the Upline service. If you do not receive the refund prior to March 31, 2009, please contact our customer service team at

HP looks forward to offering you additional technology products and services in the future.

10 Responses to “HP Kills Mostly Dead Upline Service”

  1. Hello everyone,

    I work for the PR company responsible for Nivio (recently awarded the Technology Pioneer Award at the 2009 World Economic Forum (WEF)) who are offering 10gbs of free online storage to all HP and Yahoo customers whose accounts close at the end of March, link to sign up is

    An obvious opportunity for them and a great offer for those who are affected by the closures

  2. SafeCopy Backup,, is offering a 10% discount to HP Upline customers. Keep in mind SafeCopy is already 1/3 the cost of the HP Upline Family Plan which is limited to 3 users.

    With SafeCopy you can purchase ONE account for ALL your computers. Works on Mac, PC, iPhone, Smartphone. SafeCopy also allows you to easily share files over 1GB.

    Promo code of “upline” is good through April 15th.

  3. Maria Eugenia

    Another one goes down: Yahoo! will be officially closing Yahoo! Briefcase on March 30, 2009.
    They are notifying users with an almost identical message, before they close it…

  4. I love cloud-based services, but this illustrates what will probably prove to be the biggest problem with using online services for storage, backup and other functions. What will happen for instance the day that one of the really big online storage services (Amazon for instance) decide that they are closing down?

    For mission critical applications one needs to consider future reliability when choosing a cloud-based storage solution. Otherwise one needs to factor in the eventual cost of moving data source from time to time. Not fun!

    Perhaps we will one day see insurance policies to cover such eventualities…