Yesterday, Nokia (NYSE: NOK) learned one of the toughest lessons about transitioning from a handset maker to becoming a service provider. A server somewhere deep down in the depths of their back-end operations failed and they lost all of their customers’ data, including contacts, pictures and friendships from Jan. 23 to Feb. 9. On the company’s blog today, Kristian Luoma, an Ovi product manager wrote: “Words can
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