Blog Post

Reach Your Broadband Cap With Comcast Backup Service

The nation’s largest cable provider is taking a page from Verizon (s VZ) and offering an online backup drive and limited file-sharing, according to DSL Reports. According to the report, the Comcast (s CMCSA) backup service will offer several storage options: 10GB worth for $4.99 a month, or $49.99 per year; 50GB for $9.99 a month or $99.99 year; or 200GB for $19.99 a month. That’s cheaper than Verizon’s offering and other online backup and sharing options such as those from IBackup, but still expensive when compared with pure-play online backup companies such as Mozy and Carbonite, which charge less than $5 a month.

It’s also costly because the data sent and received as part of this service will factor into Comcast’s 250GB monthly broadband cap, meaning anyone signing up for the high-end plan better keep their other data consumption low. That may be a concession to net neutrality — an issue that has riled up the FCC on behalf of P2P providers and now VoIP companies. But it also conveniently leaves less bandwidth available for folks to download movies, which could cut into Comcast’s video business.

6 Responses to “Reach Your Broadband Cap With Comcast Backup Service”

  1. I’m still waiting for a way to track my data usage from their cable modem. Whatever software utility they’re working on doesn’t account for my Xbox, TiVo Amazon, and Netflix Roku VOD. However, I can’t bash Comcast too much… 250GB/month looks absolutely mammoth and generous compared to Time Warner’s meager 40GB cap.

  2. Jesse Kopelman

    It seems pretty unlikely that the 200GB storers are going to do a complete refresh every single month. So, really they only need to worry about the bandwidth cap that very first month. Even so, it does seem strange that signing up for a service like this doesn’t buy you a higher bandwidth cap as a fringe benefit. By the way, I think Comcast gives you 1GB of storage for free these days, but I’m not sure if the functionality is otherwise identical to the paid service.

  3. Hi Stacy!

    My own experience with a variety of on-line back-up services is that it has not adversely impacted my monthly bandwidth usage. True, when you first sign up and back up the bulk of your stuff, you may gobble a little more. But I’ve found that my monthly incremental back-ups are relatively small.

    With regard to Comcast’s bandwidth policy, we’re still finding that over 99% of our customers never come near a cap. This includes a number of folks who download significant on-line content each month.

    I can’t speak for our strategists, but my sense is that as speeds continue to increase and more bandwidth intensive content appears, we will continually evaluate our policies and make appropriate adjustments that best serve the customer.

    Love reading your stuff!

    Scott Westerman
    Vice President
    @comcastscott on Twitter.