A couple months back Mike and Aliza shared 10 More New Ways to Make Money Online, a topic which is seemingly always a popular one. One of their great tips was the selling of freelance support online. At the time, they mentioned Copilot and Bomgar as potential outlets for this but I wanted to take a moment to also remind everyone about CrossLoop.
I’ve talked in the past about the secure CrossLoop client and the CrossLoop Marketplace as a means to promote your business, but some recent updates have made it an even more compelling place to advertise your services and acquire new clients.
Since we last wrote about CrossLoop they have not only added PayPal integration and a communications console to facilitate easier messaging, but today a direct chat function was also introduced. This handy features allows potential customers to connect and communicate with you in real time.
From marketing and customer acquisition, through the service process and ending with payment and review, the suite of tools and services provided by CrossLoop can be an integral part of a successful and profitable remote support business.
The marketplace listing favors those who are currently available and those who have higher numbers of completed support sessions, so getting involved early and building a history could be an advantage moving forward.
Crossloop is also getting some significant press lately so it might be a good time to set up a profile and take advantage of folks who might be hearing about and investigating it for the first time.
For the time being, CrossLoop isn’t charging any listing or transaction fees, so other than the time you inves to create an account and get your profile set up, there is no charge to test the waters and see if it might be a good solution for you.
Do you offer remote support to your clients? Would CrossLoop work for you?