3 Top Open Source CRM Solutions


If you and web workers you collaborate with have been considering using customer relationship management (CRM) software, it makes sense to look not just at proprietary solutionis such as Salesforce.com, but at open source solutions. Open source CRM solutions are now very competitive with proprietary alternatives. Over on the OStatic blog, we just rounded up some good tools to consider.

If you’re unfamiliar with SugarCRM, it’s considered by many people to be the best open source CRM product. In fact, it was recently named best open source CRM technology by CRM Magazine.

SugarCRM supports sales force automation, marketing campaigns, support cases, project management, calendaring and more. It also works with both MySQL and SQLServer.

Concursive’s ConcourseSuite 5.0 is offering free CRM for up to 100 users as a promotion at the moment. You can find a case study on the suite’s capabilities midway down the page here.

Finally, I’ve written about SplendidCRM before.  It’s hosted on the web and based on both SugarCRM and Microsoft’s .Net framework. I particularly like its charting features, which you can annotate in many ways.

For more on these CRM solutions, check the OStatic story.  If you’re leaning toward trying SugarCRM, this TWiT podcast also has some good input on it, and the online demos are worth watching.

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