Why There’s No Red Envelope at Your Door

DVD rental-by-mail service Netflix is having a technical problem that has all but shut down its shipping capabilities since Tuesday. (That’s why your copy of Good Luck Chuck hasn’t arrived yet.)

The Wall Street Journal reports that the company still doesn’t know what caused the failure, but customers will be credited in some way for the downtime. This is the second outage for the company so far this year. Maybe Netflix should accelerate the bulking up of its streaming library.


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