On Sprint’s (NYSE: S) conference call this morning, CEO Dan Hesse outlined some of the changes that are underway at the carrier that is decreasing churn and improving the company’s financial position. And, although progress was made in the second quarter, “we are far from satisfied…We are not in a position to deliver sustained revenue growth, but we believe we have a good plan in place, and are seeing traction and have clear goals and measurements and accountability throughout the organization.”
Other highlights:
— Call centers: Sprint
Comments have been disabled for this post