Having been excoriated for its poor customer service and monumental financial losses, Sprint is reaching out and trying to make amends. It’s offering up an online chat with its chief marketing officer, John Garcia, who will field questions about Sprint’s Simply Everything unlimited plan, the Xohm launch, as well as other ideas submitted by the audience. The chat will run from 11:30 a.m.-12:30 p.m. ET (8:30 a.m.- 9:30 a.m. PT) on Monday March 17th, and it will be accessible at www.buzzaboutwireless.com. Garcia is going to need the luck of the Irish to make it through this one, I bet.