Verizon Puts PR Before The Product?

Given how many of my readers are on the East Coast of the continental US, I was thrilled to let them know that Verizon was now offering many of them an option to buy 7 Mbps DSL connections. (Of course there are thousands who have access to even faster FiOS fiber connections.) Judi Sohn, managing editor of WebWorkerDaily, in true nerd fashion decided to buy the extra 4 Mbps. She wasn’t prepared for the nightmare that followed. She dialed a number to get DSL and instead she got connected to someone offering a car loan. “If you put out a press release that a service is available, and the general public can read said press release, then service should actually be available,” Judi writes. I agree.