Social Networks, from the 80s to the 00s

87 Comments

Written by Brian McConnell

As Facebook enjoys its moment in the sun, we should take a moment to step back and look at the history of computers and social communication. Some historical perspective is in order, both to assess the real value of social networks as businesses, and to anticipate how they are likely to evolve in the future. [digg=http://digg.com/arts_culture/Social_Networks_from_the_80s_to_the_00s]

I’ve been using the Internet since 1988, and have been using various commercial online services such as CompuServe, Prodigy and GEnie since I had my first computer. A lot of things that could be described as social networks have come and gone in that time.

Bulletin Boards

People have been using computers for social communication since the very beginning of the personal computer industry. Long before the Internet became accessible to the general public, people were hosting BBS systems, many of them focused on an interest group or local community. One particularly prescient invention was FidoNet, a network for BBSes that allowed systems to transfer data (messages, files, etc.) in bucket-brigade fashion to sites around the world. It grew to, at one point, cover much of the world, and was an entirely community-based effort.

Since not everyone had a computer , the communities that emerged in the BBS world largely revolved around computers in some way. Some BBSes focused on DIY computer projects, others on games, and more than a few were devoted to pirating commercial software.

Online Services

Commercial online services reached their peak in the 1990s, first as destinations in of themselves, and later as a way to access the Internet. These services provided access to a broad range of services that are now mirrored on the web. News, travel reservations, shopping and social hubs were all part of the package; much of what we see today on the web existed in some form on these sites. Social communication was one of the big draws for online services, as a major source of their revenue was derived from billing for usage on a per-minute basis. AOL in particular recognized this and allowed users to create communities about just about any topic.

Just as online services were reaching their peak, the web became accessible to ordinary users, turning the Internet into a mainstream phenomenon. Online services, in turn, gradually morphed from destinations to a means of accessing the Internet.

Throughout this period, the population of computer users expanded rapidly. AOL, for all of its faults, deserves a lot of credit for introducing millions of people to the Internet. As the user community grew, online services began to build communities around more diverse interest groups, most having nothing to do with computers. The community focus shifted from computers to people who happened to use computers to do something.

Web 1.0

From the mid-90s to 2000, there was an explosion of activity as companies rushed to reproduce existing online services on the web. There were many social services created during this period, notably GeoCities and theGlobe.com. One thing the web did was to eliminate the walled garden problem that plagued AOL and their brethren. This promoted the development of niche communities, such as PlanetOut/Gay.com, that may have otherwise been stifled by corporate censorship in controlled environments. While none of these services advertised themselves as a social network per se, they had many of the same characteristics.

Friendster

Friendster deserves special mention because it was the first popular web site that contained all of the features we expect from social networks today — especially the notion of using a social graph to track relationships. But was an unfortunate example of being too early in a developing market. Everything I have seen since Friendster is highly influenced by it, and generally offers the same basic features, just in a different package.

The Future

While I think commercial social networks will continue to be popular, it is dangerous to project future growth from past trends. There are several important trends already underway that, while they are good for social networking as a whole, will undermine proprietary commercial services.

Commercial social networks today are a lot like online services in the mid-90s — they’re popular because they make something easier to do (maintain a social graph, keep track of friends, search for new people). It was not that long ago when getting online was difficult for novice users. Large businesses (EarthLink, Netcom, AOL) were built around making the Internet easy to use. They became superfluous as broadband became standard and devices with built-in Net access were shipped.

I think the same thing is likely to happen to social networks, so let’s look at what a social network really does, and think about how that can be implemented on the open web.

Profiles

Social networks make it easy for people to create profiles using standard templates. This makes sense, but this is really no different than a web page. I like what Chris Messina and co. are doing with their distributed social networking project, which uses blogs as a basic building block, and microformats to embed metadata in pages. Separating profiles from other functions, like search and discovery, makes a lot of sense because then you can have one page or site that is visible via many different search tools.

Search (and the Social Graph)

The social graph is a function that can easily be added to search engines. Once web sites, blogs, etc. are tagged to indicate that they are profiles, search engines can crawl them to pick up metadata, links to friends, etc. Search engines are already good at indexing the web, so adding a vertical search for people and social information is not a daunting task. Expect the search engines to add social/people search features. While the conventional wisdom holds that this task will naturally fall to Google, I think this is an area where AOL or Yahoo could score an unexpected win, as both companies are much more people- and community-focused.

Updates

One of the reasons Facebook is so addictive is because it is a convenient way to track the status of friends. This, too, is something that can be moved onto the open web. Anyone who wants to can publish updates, events, etc. via standard formats like RSS and iCal. Anyone who wants to monitor their friend’s updates can do so, via a feed reader, or via custom applications that have yet to be built. If this becomes standard practice, there will be many opportunities for software developers to create new and better ways to track and display this information.

Follow The Money

To many, social networking is a winner-takes-all market. But I don’t think that’s the case. With the three pieces above, you can recreate what any social network does using open standards and the web. At the moment, this requires more effort, so people use commercial services, but in the long run, open standards usually win.

I would bet on a company like WordPress or perhaps Tumblr to come out with a simple tool that makes publishing profiles and updates easy, and that is designed with social search in mind. Maybe this will be an open-source tool, maybe it will be a commercial service supported by monthly fees or advertising. My guess is that many companies will get into this category, and that — just as there is diversity among blogging and personal publishing tools — there will not be one clear winner. Blog authoring and hosting companies are logical entrants, as they already do the majority of what’s needed for an open social network.

Search will be an important component of this, and I would expect that Google and other search vendors will play a dominant role here. There should also be opportunities for companies that specialize in people and social search. They’ll make money, as they already do, by mixing targeted ads with their social search tools.

The good news for users is that this will be an open market, an ecosystem, with no lock in. Users will be able to choose among many profile and update publishing tools. They’ll also be able to use whatever search tool they prefer. Most importantly, users (a.k.a. publishers) will own their data, and will be able to control how it is presented to the outside world.

The bad news for social networking companies is that this is not a winner-takes-all market, with winner-takes-all valuations. Blog authoring tools are a good comparison. This is certainly not a bad business to be in, but it is not a get-rich-quick business, either. The barriers to entry will also disappear as the network effect of having a large user community becomes irrelevant when every participant is equally searchable via multiple services. I also think that the general paranoia about big companies using personal data inappropriately will be an incentive for people to switch to other tools that provide more control over the use and presentation of their data.

If I had to pick a category to start a company in, I’d pick authoring tools. There’s real long-term value there, as people tend to pick a publishing tool and stick with it — and they’ll more for higher-end tools. If I were Facebook, I’d be thinking about how to participate in this trend — in other words, deal with change before it deals with you.

87 Comments

danny

Brian,

nice writeup, but i’m surprised you didn’t touch on instant messaging networks, which are almost certainly the immediate pre-cursors to today’s emerging social networks. this whole arena would look very different if the IM networks had been able to anticipate the importance of profiles and voyeurism.

oh, and facebook IM is going to be both powerful and sticky.

Ariel

I totally agree about profiles becoming separate from the destination… that is what mEgo is doing.

Sandeep

Hi

Good post, my guess is that in future it would mobile social networking where using wireless technology, a person roaming in SanFrancisco downtown would come to know whether there is any show/sale/movie/friend of his interest near him/her.

In essence server can push all this information to his mobile any social information….
Thanks
Sandeep Sahai

jim

You forgot ryze.com which predates Friendster. For me, this was the first social network I had ever seen. The founder of Friendster was an early member :)

Anonymous

I totally agree with whomever mentioned sixdegrees.com — it was a decade ahead of myspace/friendster/facebook. Those dudes were ahead of their time.

scottwharton

Brian,

What role do you think VoIP and real-time communication will play in social networking. Without stating the obvious, real-time communication is critical to social networking in the offline world but thus far, even Web 2.0 social networking and real-time voice and video are run as separate ventures.

Do you see potential for a new social networking portal to arise based on real-time communications or will the existing sites likely just add this as another feature?

Scott Wharton

My Blog: http://www.ipbusinessmag.com/blogs.php?author_id=3

Brij

Brian,

Your historical perspective is helping everybody to think beyond specific vendor definition of social network.

I think same old communication model keeps getting repacked. Fancy user interface, rich media support and in general more online engagement gives the appearance that this time it’s new. At the core we are still recycling communication concepts. Yes context is changing and will keep changing as our overall culture evolves.

Authoring tool category holds great promise. At MessageDance, we are walking the talk –

http://blogs.messagedance.com/2008/01/17/no-limits-twittering-right-from-your-email/

“email is the most easy-to-use, widely-adopted and under-utilized tool for the social media engagement”

There are lot of authoring tools, we say why can’t we use email for all our authoring needs.

What do you think?

matu

good read and a history lesson all in one
I think in the long run social networks will die a horrible death, all things reach a peak and then have to come crashing down
it is natural

Charlie Anzman

Brian – It’s really gratifying to read someone else that remembers Prodigy, the original Compuserve and GEnie. I rememebr $200/month bills from Compuserve too :) Maybe we take all the free stuff on the web today for granted.

My own take is we essentially have two groups crossing over, some of which is good and some ‘noise’. The SEO’s that have been around and a whoole new crew of 2.0 fanatics. The social people can be a real asset to the SEO bunch if we keep the doors open in both directions.

While there will always be people that vote for ‘their pals’, the reality that some really good pieces rise to the top.

I found this one on a rare visit to Mixx. A great example.
Charlie

Slavito

I am also amazed you’re not mentioning SixDegrees. They had hundreds of thousands of members (for example, pretty much everyone working in Silicon Alley in the late 90’s) and the functionality was actually in some ways superior to that of Facebook et al. For example, one could perform complex searches (Find me people who are X and Y in my 3rd degree). A useful application: show friends of friends living in a particular city.

SixDegrees went under because they couldn’t figure out the whole advertising model – essentially, they started too early and were too much ahead of the curve.

Rui Shantilal

What about IRC? Shouldn’t it be part of this list?
Cheers

Rui Shantilal

nonkey1

Spot on, along with many of the comments. Facebook is, in fact, a throwback to CompuServe in that it is essentially a closed system.
I want to move seamlessly from my desktop to all my connections with one log-on or no log-ons, depending on the privacy of those connections. The model, as ever, is the net itself, with doohickeys like zotero, Google notebooks, iCal, RSS etc, sitting next to the browser.

Steve Kraus

Any discussion of computer-based social networking should probably begin with the PLATO system developed at the University of Illinois at Urbana-Champaign beginning in the 60’s and reaching full flower in the mid to later 1970’s. Yes, this pre-dates microprocessors. PLATO was designed to teach courses on any topic using terminals online to a mainframe computer system and was later marketed commercially by Control Data.

Among the many firsts (or parallel co-firsts) were forms of email (called personal notes or Pnotes on PLATO), discussion forums for thousands of topics (called notesfiles on PLATO), live 1 on 1 chat (“term talk”), live multi person chats ala chat rooms (“Talk-O-Matic”). Computer games abounded, even multi-player games. Many people got to know each other via online interaction and so PLATO was one of the first online communities.

Technically, PLATO was amazing, with UIUC’s own system having over a thousand terminals and many times there could be 800 or more active at any time. Unlike large business networks of the day which might have to respond to an occasional request for service a couple seconds later, on the PLATO system even simple key echoing got the full attention of the mainframe and thus was totally interactive. Did pressing the “a” key cause an “a” to be displayed or did it move the spaceship a bit to the left? Totally under programmer control and quite amazing for a mainframe system.

The need for graphics vs. the expense of computer memory within each terminal which would be needed to remember the status of each pixel in a CRT-based system caused the invention of the plasma display panel where dots could be turned on and off and stay that way sans memory. 512 x 512 resolution was very respectable.

Most PLATO terminals had touch screens, some had microfiche projectors that could put an image on a screen behind the plasma display with the latter being used to superimpose labels. External devices included an audio disk device for language classes,several generations of music synthesizers and even a voice synthesizer. As this was before PC’s and the PC keyboard layout did not yet exist PLATO’s designers came up with some general function keys that would be appealing in an academic environment such as LAB, DATA, etc.

PLATO went into decline with the rise of PC’s and the general use of the internet but the last true PLATO system was running at the FAA up until just about a year ago. The name PLATO was sold off separate from the rest.

Those interested can check out some of my old pictures at http://plato.filmteknik.com/.

A historically recreated PLATO system can be accessed by anyone interested. Go to http://www.cyber1.org/ They run the actual PLATO software (although called CYBIS due to the name having been sold). They run it on the old CDC “NOS” operating system running on a CDC mainframe emulator in turn running on Linux on a PC. You can download a terminal emulator for PC and naturally you connect over the internet.

OldTimer

Incredibly shallow article. Online communities <> social networks. As for the latter, no alleged historical review should be thought of as such without mention of the original: SixDegrees.com (circa 1996). That site was something the author would call “Web 1.0” but had all the friend of friend network functionality of Friendster, MySpace, Facebook, etc, only a decade beforehand.

Angelo Sotira

This was a commercial perspective of these types of networks. Which is an interesting look from your perspective.

But you’ve missed a lot of what was really going on in the background. But maybe that’s because there’s a clear distinction between Social Network and Community.

— A

D. Lehman

Horses OF OLD TRAIN WERE OLD AND STOP SLOWER. Horses of 1210 A.D.were of bird egg element. Also 2006 consumer information handbook had a similiar element problem.

Nathan Ketsdever

Why does everybody leave out College Club???? It one of the first social networks around the community created by schools in 1999. To me its the logical predecessor to Friendster, even if it wasn’t as interactive and was primarily based on email correspondence. Great article, and pretty comprehensive despite the small omission.

Curtis

Brian,

I think you’re right on point with your historical and current review of social networks. I continually tell friends and colleagues that Facebook is worthless as it is nothing more than a “clean and friendly bulletin board”.

I would love to be a “fly on the wall” at the FB board meeting when their investors realize that they have overcapitalized the most hyped bulletin board in the history of the internet.

This said, the structural product weaknesses of today’s big social networks (MySpace included) combined with increasing user desire to control their personal profiles (incl. social graphs and data) throughout the web will ultimately erode the popularity of the big social networks.

Don Jones

Great historical perspective. Wonder how people can make money with tools, especially when they get traction by first giving them away for free, thus training their users to expect tools for free.

fishwreck

[…] a rather simple idea: an open standard will be developed/adopted for social profiles (much like RSS for articles, iCal for calendars), online publishing platforms (e.g., Blogger, Yahoo!) will adopt it as a feature, and then commercial social network providers (e.g., Facebook, MySpace) will be in big trouble. […]

Matt

The identity issue is critical. As a developer, I want to build apps that allow multiple authentication methods (user-pass, OpenID, Facebook, Bebo, OpenSocial, etc) yet maintain a core set of features.

Building unique code for each platform isn’t going to be feasible as more sites create APIs to access their users.

Adam

I completely concur. Facebook is enjoying it’s “day in the sun” but being a long time user of social sites and services dating back to the beginning I see no real vauue in Facebook and especially no really long term viability. Its novel and can be fun but is by no means necessary.

Facebook is a tremendous waste of time. Eventually they will fall the way of Prodigy, TheGlobe, Friendster, Myspace and the thousands of other sites and services that grow to big to fast to remain cool and sticky in this evolving world.

The promise of a truly connected world will not be based on a particular site, platform or brand but on the distribution of connections – the ability not the method. And that is the core reason Facebook and its insane valuation are in deed INSANE.

Comments are closed.