Chuck Brotman is the Director of Sales Engineering for ON24, a webcasting and rich media marketing company based in San Francisco. He’s seen the web impact the sales organization in terms of convenience, speed and productivity.
Describe your job/career/business
I work as the director of sales engineering at ON24, a webcasting and rich media marketing solutions company. My responsibilities include running our proof-of-concept program, prototyping and building custom demonstrations for prospects and channel partners, and managing RFP and RFI responses. I also work as a liaison between sales and product management/engineering.
How has the web changed your working life?
How hasn’t it? My entire career path has followed the growth of Web-based applications that have changed the B2B sales landscape.
Describe your working situation
My office cube is near a window in our offices located on 4th and Market Streets in downtown San Francisco. This means I get some light, but even more street noise and music. So I often like working from home when the opportunity permits.
What are the key web and desktop tools you use?
Google desktop search is a wonderful application for retrieving bits of information I need quickly. Tinyurl is useful for creating readable URLs on the fly. I also do a lot with Photoshop, and my company’s web-based application for pre-sales purposes.
Describe your productivity system
I use Microsoft Outlook calendar as my primary tool for making and managing appointments, reminders and goals.
Share your top tip for success as a web worker
If you’re in sales, get a wireless headset. This allows me to take breaks during lengthy calls. Nothing is more important than getting up and walking around frequently when you’re in front of a PC all day.
As Chuck shows, working from a cubicle is no barrier to seeing your work life revolutionized by the web. How has the web changed your working life? Share your web workstyle with WWD readers by submitting a field report.