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T-Mobile launched the new Sidekick Slide earlier this month amid much fanfare, only to discover some major design flaws that got the device to reset itself. That really charged up the customers.
The Motorola-made device from Danger Inc. was quickly pulled from the market. T-Mobile today announced that Motorola (MOT) has identified the problem as an “issue relating to the battery contacts.Motorola also has identified and tested a solution which it will implement for existing devices, and incorporate into newly manufactured ones.”Meanwhile, if you bought the admittedly handsome device, then T-Mobile is giving you three options: Exchange it for Sidekick LX (for no extra charge), return it and use the money towards any other phone, or just wait for the fix from Motorola.