FolderShare has problems syncing XP & Vista machines

I have been using FolderShare for a long time to keep multiple machines synchronized and all of my documents available to me no matter which device I happen to be using.  It has worked flawlessly for me and I have recommended it quite heavily so I need to make sure readers are aware of a problem I have encountered that is affecting how well FolderShare is now working for me.  You recall that due to problems with Vista SP1 beta I rebuilt the Fujitsu P1610 with Windows XP and it was a good move.  The P1610 is working great with XP and I am happy I rolled back to XP.  FolderShare, however, is not as happy as I with the change.

After I moved back to XP I installed FolderShare and set it to sync MyDocuments to the HP p2710p as I had before.  Theinitial setup worked fine and I sat back and waited for the initialsync to run so subsequent syncs would be fast and done in thebackground as usual.  Since I had just rebuilt the P1610 from the HPthere was nothing to copy between them but it needed to catalog bothsystems so any changes to one of the devices would instantly bereflected on the other.   While this cataloging was taking place Istarted thinking about the different document handling between XP &Vista and wondered how FolderShare would handle it.  All of my Windowsdevices I have used with FolderShare successfully were all runningVista so the user document tree was the same on all devices, but nowwith XP involved that tree was different.

On Vista machines the document folder tree is something like this:

UserUsername

…Documents
…Music
…Pictures

On Windows XP the tree looks like this:

documents and settingsusernameMy Documents

The My Music, and My Pictures folders are nested inside the My Documents folder instead of a unique tree under the Username folder so there is a distinct difference in the two trees.  It turns out that FolderShare has given me a problem but not one like I was expecting.  It seems that when FolderShare runs on the Vista machine and tries to create a folder in the Music directory it gets an error that implies there is not sufficient privilege to create it.  The only option at this point is to totally shut FolderShare down ending any ability to sync the devices.  I have corresponded with FolderShare tech support and their only advice was to sync the folders within each Document tree separately to insure the sync will be done correctly and no folder creation needs to be done on the Vista device(s).  In other words, even though Microsoft makes both operating systems and FolderShare, it can’t make FolderShare handle the two OSes properly in a sync situation. 

This surprises me because it’s not complicated to figure out that My DocumentsMy Music should sync to the UsernameMusic folder in Vista.  The tech support team suggested I set all of this up by hand to work properly.  The only problem is that in the Documents tree on Vista and the My Documents tree on XP I have dozens of folders to set up manually and FolderShare won’t let me do it.  The folders are not selectable in the sync setup screen so I can’t do it.  I haven’t gotten anything to work because Vista keeps erroring out trying to create folders under the Music folder on the HP.  I have manually set the folder tree to allow creating folders but it still errors out when FolderShare tries and when I do a property check on the Music folder it says it’s read-only, even after just de-selecting that option.  Vista is protecting me from syncing my files so I’ll have to get a solution to this to make FolderShare work.

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