How To Get $200 Back If You Just Got An iPhone

80 Comments

Did you just buy an 8GB iPhone and paid full price? And are you feeling upset over the $200 dollar price drop that Apple (AAPL) just announced? Well there is a way you can help yourself and get $200 back. Apple’s store return policy states:

Should Apple reduce its price on any Apple-branded product within fourteen (14) calendar days of the date of purchase, you may request a refund of the difference between the price paid and the current selling price. An original purchase receipt is required, and you must request your refund within fourteen (14) calendar days of the price reduction.

Just to clarify, if you bought the phone from Apple store, then you can get the refund from Apple. Otherwise visit the AT&T Store to request a refund. [digg=http://digg.com/apple/How_To_Get_200_Back_If_You_Just_Got_An_iPhone]

80 Comments

Nate

Honestly, I believe Apple is doing 1 of 2 things here.

  1. Show NBC that Apple can still sell their products with or without them.

-or-

  1. Take a different approach by selling more ‘iproducts’ to make up for the loss of revenue from NBC.
Lady

Apparently, the two weeks thing is simply because they don’t want half of the people that purchased the phone to demand two-hundred dollars back.

How can they afford this anyway?
Does that mean that the iPhone is so overpriced that each phone pays for itself two times over?

I’m not buying one and from the looks of it, I’m not planning on it even if they drop lower.

Robin Wolaner

Crying like a girl demeans you. You are much better than this.
J. Sheppard on September 5th, 2007 at 1:48 pm

How about posting like an sexist pig, J. Sheppard? Does that demean you?

Bad

Nice catch!

Of course, I’m not sure what the point of this sort of policy really is. There is ALWAYS going to be a cutoff point past which you bought something too late to get a refund: why is it anymore reasonable that the cutoff is the day of the announcement vs. 14 days earlier?

AP

Ok there is an additional way to uncover the money if you bought it within 90 days.

Many premium credit cards have built in Purchase Protection and all you have to do is launch a claim and the credit card co would administer the refund and price protection.

Yes – it may take more time then simply get refund from the Apple and AT&T store. But then again you an have 20 nice grand lunches with your money you possibly get!

Grim Reaper

If you used a credit card for purchasing, that credit card may have price protection for price drops for a longer period than Apple’s. Check it out.

jeffery

This is pretty typical price adjustment policy for retail. I received my iphone yesterday, the day of the drop and was prepared to return it, but uncovered the same refund policy.

With the price drop and the nano announcement, the apple phone lines were jammed last night. I spent 40 minutes on hold and was then cut off. Fuming, I called right back. 30 minutes to be transferred to the correct department from the general iphone number, another 30 to get a person who said they would happily honor my request and refund the difference to my card in 3-5 days.

Here is an important tip for anyone who is approaching or beyond the 14 day period. If by chance you did not open your iphone, DO NOT OPEN IT. Apple charges a restocking charge of 10% for opened packages. So, if you choose to return the phone and then buy a new one, it will cost you !0% of $599 in the case case of an 8G, plus shipping, which removes about $70 from your $200 savings. Hardly worth it. You are better off just threatening to return.

Now with my newfound cash I can go buy OS 10.4 since apple does not even support their own 2 year-old OS.

eRIC

The price of the phone was dropped to increase sales. The initial price is peanuts compared to the revenue from song purchases, ring tones, and the monthly service fee over the next few years.

sirgrotius

Good policy. I had read the engadget article on this and not one person pointed out the refund policy, they just cried.

Kaz

What? Has no one bought consumer electronics before? This stuff happens all the time. I bought a TV a few months back, and within a month, the price dropped.

Of course, no one reads a Panasonic press release, but everyone pays attention when Steve Jobs talks.

My guess is that this sort of thing happens all the time, you just don’t hear about your TV or your GPS system dropping in price right after you buy it.

Frankly, when I buy something, I stop paying attention to prices because I really don’t want to know that I could have gotten it cheaper if I waited a month or two.

Guruprasad V

I see this price cut as acceptance of failure to reach people. This is the first weakness shown by Apple and ofcourse more to come. Lets’wait and watch.

manish jain

The only thing that can save Steve and Co, is reverse his decision and increase the price of the iPhone to make all the early adopters happy.

whatever.

Om Malik

Jonathan,

which line in the post reads as “me griping.” I was just trying to point out to those who just bought the iPhone how to get their $200 back.

Jonathan

Om,

The real question is whether you’re going to line up to get the next Hot Apple Gadget. If you are…well, that makes your griping pointless.

Aaron

Me again, nevermind. I’m tired :-D

My sister was charged the fee obviously because she decided to swap and get the 8gb and not keep the 4gb one she got yesterday. DUH! Sorry, lol.

I guess if she woulda kept the 4gb she woulda got the full $200 back? Since Apple is selling the last of the 4gb model for $299 now? Hmm.

Anyways, gnite. ;)

Aaron

WTF – how has no one mentioned the AT&T restocking fee yet? Yeah, you can go back to AT&T for return/refund, but you are gonna be charged the $50 fee regardless. I still think its cool you will get either $150 back, or $50 back (depending on which iPhone you got) but the writer of this blog entry should have been clear about the restocking fee in place!

This is confirmed by the way, my sister went to the AT&T store with the 4GB iPhone she bought yesterday, and DID have to pay $50 since she broke the seal on that bag they put you iPhone in when you buy it. But, she was able to get the 8GB iPhone, and $50 back, so it’s still a win.

AP

I just bought the 4gb iPhone on 22nd Aug.
I went to the AT&T store to return today and they told me its 15 days – hence wouldn’t get the $200 credit.
Any possiblity I can get a refund or exchange for an 8 gb iphone.

ronald

Just a speculation. But to me this only makes sense if they want to build critical mass for a platform. Before Google or Microsoft moves in and creates an expandable platform with backend services. Only the iphone is not a platform, no own backend services like mail or voice mail (provided by another company) Isn’t Eric Schmidt on Apple’s board? Maybe Steve Jobs knows more about Google’s plans than we guess.

DL

I know you guys are all pissed (except for the MS fanboys who think it’s funny), but I’ve been so legitimately happy with my iPhone for the last two months, traveling here and abroad with it, that I have no problem having paid $200 extra. Maybe I’m just in a place financially where it’s not that big a deal, but I actually think that the product is just that good.

It’s brought me much more than $200 worth of joy since June 29th. That’s all I’m saying.

Big deal

The early adopters who shelled out $599 to get your hands on the iPhone when it first came out have little to cry about in my book. Electronic devices always come down in price, that’s nothing new. So this price cut should not have come as a huge surprise.

Although, I will say that it does seem like this price reduction came a bit early since the iPhone has been on the market for such a short time. However, this just comes with the territory of being an early adopter of any new technology product. You should expect prices to come down, and you should also expect that a product will only get better as the 2nd and 3rd generation come out.

Morgan

I have to say, the phone-less iPhone is pretty sweet pricewise, I don’t know how the iPhone price could have held up against it.

Also, since when haven’t Apple fans paid a premium? I had to ditch around the OS 8.6 days, it was all too much for me.

Ammiel

Om,

One theory on why cut prices is an imminent introduction or announcement of a 3G variant of the iPhone. Therefore the EDGE equipped phones need to be lowered to make room for a new top of the line $600 3G version. It would be consistent with other smartphone pricing tiers (e.g. Treos EDGE vs. 3G).

The alternative of keeping the Edge iPhone at $600 and adding the 3G model at $800 is not workeable for mass market. My guess/hope is that we’ll see a 3G version in time for the holidays – even if in the US it would only be available on AT&T.

Realist

Early adopters want to claim to be supporters of Apple like they are hereos! People pay a premium for something because supply is low and demand is high.

Fact: Demand has dropped…supply is up…price is lowered to spur demand.

Be happy with what you bought early adopters…you bought the right to crow and show off for 2 months…You paid $200 so that people would ask you questions and pay attention to you. That’s what you wanted…that’s what you paid for.

Jobs gave you exactly what you asked for.

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