SunRocket: New Customers Not Required

14 Comments

SunRocket, the ailing VoIP service provider has hit another air pocket: the company has stopped taking new orders, which in a business that is dependent on subscriber growth, is pretty much a kiss of death. Comments over on Broadband Reports message boards indicate that they are out of devices. More to follow.

14 Comments

Tere

Anyone know if sunrocket’s prepaid customers have any chances in recovering their money. I jusy paid for the service at the beginning of the month 7/7/07. $199.99 for the year plus activation fees. $238.00 total.
I hadn’t even started using the service when I got the news of then shutting down!!!

diane

WEIRD !!!! my phone is working again????
now I am confused.
were they forced to keep it fonctioning for people to transfer?
anyone ????

Michael Gamsby

There are many providers (50+) out there besides the Sunrockets and Vonages of the world. The key is to find a provider that provides a high quality end user web portal in addition to quality billing. Also I would recommend going with a provider that sells both business and residential service. ISPs are a good choice because they are not in danger of going out of business.

wife of ex-sunrocket employee

Sunrocket has laid off everyone in the company except for 15 people. The remaining employees were kept on an hourly basis with no benefits. The company is trying to be bought, but who would want them?

techuntangled

“out of devices” seems like a lousy excuse for bigger troubles.

meffa

HIs facts seem straight to me. The SunRocket homepage used to lead to landing pages those landing pages are gone. Worse go to anyone with a link to sunrocket like (sunrocketdiscounts.com) and it leads you another non-sunrocket website.

Sr

I’m a Vonage customer for more than 2 years. I like the options and services come with VoIP. I would like Vonage, Sun Rocket to do well. It will be a big help to know the alternatives to these 2 with similar options and pricing?

Dunkin RocketNut

They are filing for Bankruptcy early next week, no kidding.

kaveh

reluctantly, we had to go w. comcast voip since weren’t sure if vonage and sunrocket were going to be around for long. very sad.

Libran Lover

I am not quite so sure. Only about 2-3 weeks ago, they were running a promotion of $99 for one year’s service. I am thinking that just too many customers signed up and they ran out of devices. This must just be a temporary hiccup.

DigitalPure

I have heard some better news, and so I am not too worried about it. I have heard from current employees that good news is coming.

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