That’s the good news since I brought it back into the Apple Store on Saturday; this is the second time my new notebook is in for service. The bad news is: there’s nothing wrong with it because it’s working fine for the techs at the Apple store. They’ve looped through the hardware tests numerous times and I’m going back to pick it up tonight having had nothing actually replaced. I’ll let folks skip past the next part to write their "it must be user error" comments now; go ahead, I’ll wait. ;)
OK, now that you’re back, let’s put some logic into this. I spoke with the store rep at length and he thinks it could be something in my computing environment since the issue isn’t happening at the store. That’s fair and reasonable. I’ve occasionally connected a Plantronics USB headset to the computer and I vary between wired and wireless Ethernet access on my Linksys router. That’s about it in terms of non-native Mac touchpoints. At this point, I’ll be scratching my head over this and waiting for the issue to resurface. I was told to call Apple Care as soon as it happens (assuming it does, which I assume it will) so it can be troubleshooted within the environment. Again, no qualms with my service from the Apple folks, but I’m truly frustrated with the hardware that works for a while and then decides to quit on me.
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