I’ve made no secret how much I have enjoyed using my Palm Treo 700w but there is one thing I demand from my tools and that is reliability. This is especially true for my mobile phone because I run my business from my phone through both calls and email. The past few weeks my Treo has been exhibiting signs that the low memory installed in the device was getting regularly overwhelmed, even though I really haven’t been taxing it. Sometimes it would take forever to open the phone window when I wanted to make a call, and even worse when a call would come in while the Treo was retrieving push email the call would just go off into never-never land. The past week things took a turn for the worse as at least four phone calls from my clients just rolled into voice mail without even ringing the phone. I am almost certain this happened when the Treo had run extremely low on memory. Two of those calls were from a client in Scotland who left a message for me to call him back right away. Two expensive international calls that shouldn’t have been necessary because the Treo was sitting in my shirt pocket but didn’t ring. I can’t afford to miss calls like this, the one thing a phone must do without exception is get and receive phone calls but since the Treo is having difficulty doing that it was time to go.
So go is what I did to the Verizon store and largely due to Kevin Tofel’s experiences (and especially his video review) I picked up the XV6700. The surprising thing about the 6700 is how it is smaller than the Treo. It is narrower and shorter, so even though it is about the same thickness it is overall smaller. It packs the bigger screen which I am already putting to good use with Spb Diary so I can track my hectic schedule without scrolling. And scrolling. Which is what I did a lot of on the Treo due to the tiny screen. I am still getting used to some of the usability differences between the Treo and the XV6700 but nothing is giving me any problems. The keyboard is awesome and I am finding myself responding to email directly from the XV6700 much more than I ever did with the Treo. There is just no comparison between the roomy keyboard of the XV6700 and the tiny chiclet keys of the Treo.
The extra program memory is already letting me be more productive. I use the Windows XP-based TimeTTracker MX2 software to track my time for invoicing my clients and even though it comes with a Windows Mobile version that syncs to the desktop the Treo didn’t have enough program memory for me to run it. That’s a thing of the past and it works like a charm on the XV! This is a very big deal to me. I also appreciate how the phone I got today already had the AKU2 ROM update applied so the WiFi can be used at the same time as the phone and the voice dialing program that was a part of the update is sweet. I can even voice dial contacts using a Bluetooth headset, something I couldn’t do easily with the Treo.
So far I am very pleased with the switch and can already see a boon to my work having the extra memory and full keyboard on the XV. Verizon cut me some slack too even though I didn’t qualify for an upgrade on the phone I was still able to nab a pretty sweet discount. So I have joined the ranks with Kevin, which is only fitting since we are both cartoon heads. :)