Verizon DSL surcharge roller coaster continues: new fees dropped like a runaway car

verizon_logo.gifOh Verizon, why must you make me ride this DSL roller coaster? First, I rejoiced when the the Universal Service Fee was removed from my account, saving me about $2.83 per month. Next you hammered my emotions and my wallet by adding your own $2.70 fee to help offset YOUR network provider costs, netting me a $0.13 savings over the old Universal fee. Today you finally came to your senses (or just got beat over the head enough) and removed the fee you just added.

Here’s the thing: I don’t like roller coasters. In fact, I like them as much as I like made-up fees to offset a service I already pay you for. If you created your DSL network and didn’t plan to charge enough for the service you provide, go back to your business model and see where you made a mistake next time. Thank you for not penalizing me; I don’t recall having input to your business strategies…go find those people and make up fees for them to pay. Thanks.

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