Blog Post

More Troubles At MySpace

Since this morning, we have been noticing increased comment activity on our previous post about MySpace outage. It seems a lot of people are having trouble with the service, and accounts are being deleted. I would have ignored this trend for a wee bit longer, but Mashable is finding similar comments, so this is a bigger problem. The story has been dugg already!

It has been a hard couple of weeks for the largest social networking site in the world. Soaring temperatures caused power outages in the greater Los Angeles area, knocking out the power in one of the hosting centers that house MySpace. It was not the Equinix data center, but instead the InterNAP data center that went out. Fox Interactive President Ross Levinsohn says the company is working hard to beef up its infrastructure, and adding redundancy.

Frankly, it is a big surprise that the service hasn’t had a hiccup before, though it has had its share of non-tech problems. According to Hitwise, Myspace.com has achieved a 3814% increase in visits over two years (comparing the market share of visits for the week ending July 22, 2006 versus the week ending July 24, 2004) and 140% increase in visits since the same time last year (week ending July 23, 2005.) Hitwise estimates that MySpace accounts for about 81.24% of the total social networking market.

76 Responses to “More Troubles At MySpace”

  1. Cannot leave comments or send mail, but only to certain friends on my list. Changed password and sent several inquiries to Myspace Help, with no available help offered.

    Any suggestions?

  2. MySpace has disabled their contact page so that no one can report any more errors, and my profile is stuck on the… “You have exceeded your daily usage”!!!!! for the third day in a row. I susspect they cut off access to their sit so they can delete all of the fake profiles sending innocent kids to porn sites. I hope MySpace finds a way to better protect their site through adding new script features, then they wouldn’t have to spy on everyone all of the time and treat us all like criminals.

  3. Well let me tell ya, I have been with myspace for 1 fuckin month and am new there. I got phished just yesterday and for some reason myspace decides to block my e-mail, as a result I cannot send/reply messages to friends. I cant veiw friends requests or pending requests. However, I can read messages to me, I can add friends, and add favorites. I can post Bulletins. I am told to change my password, because somebody accessed it.

    What I dont understand myspace tells me that there is a person pretending to be me who can login as me, have access to all my mail sent and recieved messages from friends, pictures and can edit my profile and leave bulletins, and myspace just lets him go all over the profile as he pleases. And they blame me and block my e-mail. And tell me to change my password, now that doesnt make any fuckin sense.

    To get any help from myspace is ridiculous, I have been trying to find out why the fuck I cant change my password, whenever I am ready I press Unlock Email- it doesnt work, instead, I am constantly getting an error message from them.

    Who the fuck am I supposed to ask, and there is no place to go for help there. They have no e-mail for help either. And that Tom guy is fuckin useless! I am new here, I cant get my password changed, there is nobody on that site to get help or to talk to. So why the fuck am I getting an Error Message? I am new here, so what the fuck, am I supposed to fuckin do?

    Pissed In West Va.
    Hanar.

  4. help i cant comment people without comment boxes or send messages/reply to bulleteins/comment people who have it marked as “approve comments”… which most of my friends do so therefore I’m losing touch with some friends who :(
    this happened to my old account so i made a new one but it doesn’t have all ym friends and its taken me a while to get it back to what it was before.
    If someone can PLEASE PLEASE help me!!!

  5. I had this myspace page printed on flyers, business cards, my CD. And everywhere else imaginable. I am a band and cannot afford to change my page. I’ve tried to contact MySpace to no avail, I havent exceded my limit the most messages I send in one day is about 50. I dont know wtf is up with myspace but I have clicked and purchased from their ads so I want answers. TOM wake the fuck up!!!

  6. I just recently made a new account, because my old one was not letting me send messages, or leave comments on approval-required pages.

    Now, it says I’ve exceeded my daily usage, for the past 3 days. I can’t even add anyone.

    If you have any ideas, reasonsrundry@gmail.com PLEASE.

  7. same thing with me. i try to send, it says sent but never sends it. i tried sending to myself and the same thing is happening? I dont understand why these bugs arent being fixed. i mean, there is no way to get the friends back unless you do it manually if you open up another account so that would be a real pain in the butt. There has to be some way to get around this. any suggestions? too bad myspace isnt bought by google, at least then, google would fix it and make it work perfectly.

  8. Having troubles loggin into my account on myspace!!!! I changed my email address and now cant log back in…Myspace customer service isnt helping at all or responding…How can i get into my account?

    JEN

  9. David the l337

    This is the secound time myspace has messed up on me, I cannot send or reply to any messages 2nd time!. Ok.. here is my thoughts either the server thinks you are spamming and it stops you’re mail from being sent or you’re profile has been phished (in away hacked) and a incription messed it up and it’s just one of those weird things that myspace cant fix. thats why we don’t get a reply.

    Don’t bother making a new accound I did and its happend again.

    A tip as much as I like myspace use Facebook better built servers.

  10. Like many of you, when I reply to a message or write a new message, it appears to go through but in actuality, gets sent to nowhere land. My friends aren’t getting the messages and I’m not getting any ‘read’ comments in my message center.

    I can, however, add comments including blog and picture comments. But that’s it.

    Have any of you found a cause or solution or even heard back from MySpace Help?

  11. I’m having the same problem. None of my friends receive my messages or comment approval requests. Has anyone had this resolved for them yet? Everytime I email customer service, all I get in return is an automated response.

  12. Hey,

    I have not been able to send any messages to anyone for the last 4 months…basically since I opened the account. I have 8000 friends and all I can do is comment…I can read their messages but when I respond it states that the message was sent but no message is ever sent.
    Also if I leave a comment and the user has the “Approve Comments before posting ” set to on…my comment will never show so that my friends get a chance to decide to post it. I think because it uses the messaging system which does not work on my account.
    IF YOU WANT TO KNOW IF YOUR MESSAGING SYSTEM WORKS…CLICK THE SHOW PROFILE AND SEND A MESSAGE YO YOURSELF…THE MESSAGE SHOULD SHOW INSTANTLY…IF IT DOES NOT…THEN YOU HAVE A PROBLEM ALSO.

    Anyone have some sort of a solution short of opening another account please email me at Adrianvbarrera@gmail.com or a phone contact to myspace.

    Take Care
    Adrian

  13. Im still unable to write or reply to messages/bulletins.

    I know its happening to alot of people but has it happened to someone before and then started working again? If so, how long was it not working for?? Its been over a month now and its gettin ridiculous.

    If it starts working for someone let me know so i know to check mine. Checkin if it works everyday seems pointless.

  14. Well,
    After noticing that the messages i was sending out were not being read, I assumed they were being held up, or “clogged” up somewhere in internet space due to neglagence on Myspace’s behalf, but that was until I discovered the usage limits. I gues each command has its own limit sent messages 300 per day, friend request 360 per day, sent comments 500 per day, and so on. Now that I know why my account seems “frozen” (I exceeded my limit for the day)
    I need to know 2 other things — 1 when does it reset ? Meaning: Does it start counting down 24 hours from the second i sent that 300th message ?, and 2 is it possible for me to check my usage, and or reset it ?

    Please e-mail any feedback to evidenceroom@msn.com

  15. I cannot send messages, reply to messages, or reply to bulletins!!…I’ve tried numerous times to contact “Tom” and I’ve also send tons of emails to MYSPACE Help…

    Can anyone tell me what is going on and how I can fix this ASAP?!…please?!

  16. Hey, not having as many problems as other people on here, but basically I was on myspace the other day (surprising?…I think not!) Anywho, I clicked on a bulletin by accident and it said something like ‘ Your account will be deleted unless you re post this bulletin ‘ – I thought it was a gag/joke…so I just forgot about it…and checked today and it said it has…so yes, unlucky for me…but can it be solved…or do I have to start from the beggining? XXX Hope some of peoples problems on here have been solved!!

  17. I have a band profile with thousands of fans. The past week I cannot view my incoming or sent messages. Nothing shows up. For the past 3 months, I haven’t been able to send messages, the recipient never receives them. I’ve wrote customer service numerous times and it seems all they do is send a generic response back. The same response each time. I even wrote in the mail “PLEASE DONT SEND THE GENERIC RESPONSE WHERE YOU TELL ME STEP BY STEP HOW TO SEND A MESSAGE, THIS IS MORE COMPLICATED THAN THAT”. And of course, the generic response returns to me. So I’m thinking I’m going to have to just start a new account and hope that they don’t fuck that one up too.

  18. Since I set up my account I can not send or reply to messages. Does anyone know what I might do to fix please email me. I have sent four emails to myspace and I have received no response. For all I know they dont exist. Please help! I have looked at all the account settings and can not find one that will fix my problem. Thanks for all of your help!

  19. I am new to myspace and it hasn’t been much fun. I have 5 friends on my friend lists and have added comments to most of their pages, but since yesterday it gives me the error below.

    Error: You must be someone’s friend to make comments about them.

    When I finally got to “edit friends” (after about 8 attempts with an “unexpected error message,” it shows I have no friends, yet shows their icons on my home page under friends and shows my icon on their friend page.

    It doesn’t matter what I try to do, I am getting repeated “unexpected error” messages. When I try to log on, it gives an error message, but then if I click on home I am actually logged on and can go to my home page, most of the time.

    Anyway, this is supposed to be fun, but is turning out to be a lot of trouble! Egads. If anyone knows what in the heck is going on and whether this is just a temporary glitch or not, it’d be great to know.