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Earthlink To Introduce WiFi Phones

Earthlink’s first muni WiFi network made news when it was launched in Anaheim, California, last week, but Earthlink’s VoIP VP Steve Howe, revealed some interesting news to me in a conversation this week. He says Earthlink plans to start selling WiFi-only phones starting in the fourth quarter of this year. The phones will work over Earthlink’s WiFi networks, and will have a voice plan somewhere between $10 to $25. Users have to pay extra for a data plan. That’s in contrast to the dual cellular-WiFi phones that the company plans to sell with its MVNO Helio, estimated to launch in the beginning of 2007.

Steve says Earthlink has narrowed down the WiFi phone search to two manufacturers, though declined to name which ones. (If you know which ones, or feel like speculating, add your comments.) He says over the past few days the company has been testing Earthlink’s WiFi phones over the company’s Anaheim network and that they’re working well up to 40 miles per hour.

Other companies have been offering WiFi-only phones for some time. Skype and Netgear have a WiFi phone, as does Vonage with UTStarcom. But Earthlink’s voice over WiFi could give a significant boost to these services going mainstream. The service could also boost the demand for Earthlink’s WiFi services, primarily because of the voice-data bundle. Earthlink will have to keep the prices low enough to attract mainstream users. High prices of cellular data services have been the main hindrance to mainstream adoption of such services thus far.

Still, there remain significant hurdles to Earthlink’s WiFi phone plan. Right now the phones are expensive. Steve says Earthlink will have to subsidize the phones for a good while, to push the industry standard below its current hundreds of dollars range. But “this business will get really interesting when the phones get down to the $40 range,” he says. Will this become another drain on Earthlink’s cash reserves? The company is spending like crazy on its municipal wireless projects.

Then there’s the basic risk of the citywide wireless deployments, and the big question: Will networks be able to attract enough subscribers to make enough money! There’s been fair enough discussion over that in recent days, and I wrote about this with an interview with Gary Betty earlier this year. It could happen, but given that the networks are so new, it’s entirely unproven.

Earthlink is also assuming that the price of WiFi phones will come down significantly, which will only happen if they become popular enough to support an economy of scale and a resulting price drop. That’s a more risky proposition and some speculate that WiFi-only phones are only transitional devices on the way to dual-cellular phones. With the Helio dual mode plan, the company can hedge its bet somewhat on the WiFi vs cellular debate.

When I asked him if the company had come into any major fights with cellular providers over the upcoming WiFi phones and cheap voice over WiFi offering planned, he says, “They probably don’t stay awake at night over Earthlink. But maybe they should.” It’s a savvy PR move to act as the savior for disgruntled phone company defectors. The company opened an Earthlink store in Seattle last week, and is planning to open another store in downtown San Francisco at 1 Front Street next week to convince more pissed Bell customers to join them.

17 Responses to “Earthlink To Introduce WiFi Phones”

  1. <>

    As I have been following this company since the summer of 2003 and have been waiting for a non-US Carrier (my speculation on that was either a cable company or a major content provider would have picked up their handhelds). I think that one of the companies they may be considering (and if they are not, they should be) is Calypso Wireless. They are a Miami Lakes, FL that manufacture a few handhelds that seamlessly transfer between Wi-Fi and cellular network. They have agreements in place with a few carriers in Europe as well as in China but no U.S. agreements in place as of yet. There time is coming due soon. And inking a deal with Earthlink would be a great place to start.

  2. Hi people! Let us welcome the new wave of Wi-Fi&SIP – not just look at it but U can order! Registration is available here, free for any customer and with great opportunities for resellers –

  3. Jesse, Tropos is the HW vendor, but Moto is doing the implementations and is providing LOTS of backhaul for the Tropos product…at least until they start using their own Moto Duos in the future. Don’t be surprised to see Moto move into that space…they have been very focused and very smart of late. Tie that into their “ownership” of the emergency services markets and it will make even more sense.

  4. Jesse Kopelman

    Actually Mark, I’m pretty sure it is Tropos that has been working the most with Earthlink. I would be very surprised to see Moto get into the WiFi only handset game. They will certainly be players in the dual-mode handset business, but likely through big name carriers like Cingular who will find ways to make you pay to use WiFi.

  5. Jesse Kopelman

    Kimo, if you want the phone to work indoors (albeit only at your own home) you spend $20 on a wireless bridge (i.e. the cheapest router you can find at Bestbuy/Circuit City).

  6. Come on folks, think about who is working with EarthLink on all of these networks: Motorola. If you’re curious about who would be the ideal partner (and derive the most benefit) from these WiFi handset rollouts, look no further than Moto. They’re not announced, they’re not showing, but they will be shipping. And when Moto and Nokia (already in the market with dual-radio options) get into the game, then it gets interesting. Think of home phone replacement and other types of usages…

  7. A year ago I bought a Zyxel Prestige WiFi phone, which i’d configured with my EarthLink SIP account. So people could ring it by plugging [email protected] into any SIP-able program (or device) such as SJPhone (, GizmoProject ( or MindSpring ( (fka VLing). I also have a free washington-state number forwarding all calls to my SIP address. So when people call that number, it also rings the Zyxel. I demoed most of this at BarCamp Los Angeles a few months back. good times :)

    But yeah, the Zyxel’s battery life does suck while it’s “signed-in”.

  8. Ah, ok. I wasn’t questioning the accuracy, I just wasn’t familiar with that as a measure. I hadn’t seen a phone’s capabilities described that way before. The joke’s apparently on me :).

  9. Hi Katie, welcome to GigaOm. Will you be doing most of the EarthLink beat stuff?

    Quick question — this looks like a typo. What was the measurement supposed to be on this:

    “He says over the past few days the company has been testing Earthlink’s WiFi phones over the company’s Anaheim network and that they’re working well up to 40 miles per hour.”

    Heh, I won’t go near a phone unless it does at least 90.

  10. One big problem with WiFi phones as competitors for cellular phones is battery life, especially standby life. WiFi doesn’t have the power management capabilities of cellular, so where a typical cellphone’s standby battery life is measured in days, a WiFi phone’s is measured in hours (30 hours cited by Cisco for a 7920, 8 hours as tested by Tom’s Networking for the UTStarcom F1000 with Vonage service).

  11. PanMan

    I do think those phones will fall into the $40 price range quite fast. They aren’t rocket science: a wifi chipset with some chip that can run the SIP protocol can probably be made by lots of chinese manufacturers. If not now, than certainly in a year or so.