Sammy is restored!


SammyLife without Sammy was difficult, but I made it through the rough patch in our relationship no worse for wear. The Samsung Q1 system restore went just fine although I learned a thing or two along the way. I also want to thank Rich for his offer of support too (even though he’s ditching his Q1; that’s OK Rich, Sammy and I forgive you!).

I now have my AVStation functionality restored, which I lost after my 1 GB RAM upgrade. I’m also back to just a single Windows XP partition; previously I had a second partition with the then-latest Vista build installed. Perhaps I’ll add Vista again after another build or two; there’s no rush and I wouldn’t want Sammy to suffer from multiple-personality disorders between Vista and XP. ;)

Read on for some additional info and a pic of what Samsung software you can select to reinstall.

Even though it’s common sense, I’ll mention that you should back up your device before a system restore. I used the Microsoft Windows Live OneCare backup on the Q1 and it worked just fine. Also make sure you have a USB keyboard attached to the Q1 or you won’t get through the installation process.

First up is the AVStation Now CD. I wouldn’t think that this is the first step of the undocumented process, but after trying it a different way, it is. If you’ve lost AVStation, you need to start here and you also have to use the option to install AVStation after a hard disk format. Again, I tried just a reinstall with no format, but I didn’t get my AVStation functionality back.

Next up is the Windows XP Tablet PC Edition 2005 reinstall. This is pretty standard if you’ve ever reinstalled the Tablet PC Edition before; nothing "UMPC-ish" about this step. You’ll occasionally get warnings that your display settings aren’t optimized, but that’s just because the Samsung software and Intel drivers aren’t there yet. I just clicked past the warnings and had zero installation issues. Of interesting note: I was never prompted for a product or license key, which is good because I don’t see one on the CD; my take is that the CD is configured specifically for the Samsung Q1. Once you’re done with this step, you basically have a standard Windows XP Tablet Edition PC. There’s no TouchPack, touchscreen, and no working hardware buttons, which leads me to the final step.

Last on the list is to restore the Samsung Q1-specific software and drivers. Here’s the promised screenshot because you should see all of the available and required options. There’s not too much "crapware" here and I chose not to install everything as shown below.Samsung

Obviously, some of the items are really needed for the UMPC functionality, while others (after using them the past few weeks) I’ve opted to leave off for now. I can always add or remove the Samsung applications later.

If you’re going to completely wipe and restore a Q1, remember you’ll need a USB keyboard as well as a USB optical drive. Allow for at least two hours and minimal prompting just to get back to the factory default configuration. Although the process is undocumented, it’s relatively straightforward if you follow the right order of CDs: AVStation Now, Windows XP Tablet PC Edition 2005, Samsung System Software.



Lynn Blankenship

I am buying a used Q1b that doesn’t have the recovery cds. I am ordering them from Samsung. Let me see if I have this straight. I connect the Q1b to my PC with the USB cord, I connect my USB keyboard to it (the one I use on a PC) and make sure I install the cds in the correct order. If I’m doing something wrong here somebody please let me know ASAP! It was working then some guy tried to install the 2 cds he had (he didn’t realize there were supposed to be 3) and now it is stuck in the installing mode between cds. It just keeps saying hit CTRL+ALT+DEL, which nothing much happens because it is wanting the other cd I guess. Does this sound really risky to you guys? I haven’t bought it yet or ordered the cds yet. Thanks for your input on this.

Kevin C. Tofel

Bear in mind that I restored the AVS functionality on the original Q1/Q1P, not the Q1U. I can’t be sure how many disks come with the Q1U because I didn’t buy one. There are three with the first generation Q1 series. Can a Q1U owner help out here? Thanks!

Kevin Bland

Hi…I read your post about restoring the AV instant on which sounds great as I have upgraded my Q1U to 2Gb. However I only have 2 disks that came with my Samsung…i don’t have a specific AV one. Can you confirm you have three seperate disks? Thanks. Kevin

Darin Danelski

HELP, I purchased a Samsung Q1 off E-bay and did not receive the “Samsung System Software” restore CD. I was forced to restore the unit as the Bluetooth was not functioning. I have been able to get most of the drivers off the Samsung Web site, but some of the applications that deal with Q1 settings, etc. are not there. I still cannot get the bluetooth running. Does anyone know if the Q1 settings program (which I don’t have) allows me to turn the Bluetooth radio on and off. Windows sees the Bluetooth device, but the bluetooth places does not see the radio…so I think it is turned off. I am looking for the ISO image file of the CD that I was supposed to get or a zip of the contents. Samsung will not get back to me..same with the seller. Thanks in advance for anyone’s help!



Thanks again. It is not perfect but at least it works! I can now use the screen display button again. However, it has to have a program mapped to it too! This means that it opens a window – but at least it works again – I would be lost without that button.

In case you are wondering I have mapped a real keyboard to this as I use it in Kensington docking station. This is an excellent combination of tools!

Many thanks again,




thanks for the advice, I will give that a try now. What happens is the Microsoft keyboard reads the hardware buttons as some of the hotkeys on the keyboard. This means it loses the mappings. I have managed to get the onscreen menu back by putting a link to the program on the desktop.

Do you have any idea what program the hardware button actually runs for the screen resolution switching? Maybe I could just directly map the keyboard hotkey to that program.

Many thanks,


Kevin C. Tofel

Matt, not sure why a keyboard installation would cause that issue, but that stinks! Here’s what I would do: go to the software download section of the Samsung Q1 page and download the latest version of Magic Keyboard. I’d then re-install that application as that’s the app that enables the Samsung hardware buttons. If that didn’t help, I’d do the same for the Display Manager and then the Menu UI app; the combo of these three apps is what provides the hardware button functionality as well as the on-screen displays. I can’t guarantee that this will fix the issue of course, but that’s what I would do. Good luck!


Can someone please advise?

I have installed a Microsoft keyboard onto the Q1, unfortunately it hijacks all of the keys on the Q1! No more quick resolution switch or menu!

Please can someone advise how I go about reinstalling these?

Many thanks…

Gary Cunningham

Well my Q1 turned up from the UK today (can’t buy them in Australia yet) and my locally sourced 1GB stick of ram (Corsair) also arrived so I put the two together and hey presto no AVS.
I tried the simple things first (F8 and delete restoration data) and it just hung in the welcome screen shortly followed by the black screen with mouse pointer, repeated the process a couple of times but same result. Next the full restore (twice, as outlined by Kevin), no luck, still the black screen of gloom.
Are there any other tricks I’ve missed to get the AVS working?

Kevin C. Tofel

Lyle, Windows Journal comes with every machine running the Tablet Edition to the best of my knowledge, so it’s in there. I’m not sure what program you’re referring to; it must be third party or the Inking tutorial because in the XP Tablet Edition, you can’t train the handwriting recognition; that’s actually a new feature in Vista.

Lyle De Tepes

Great to hear that you can get 1GB of RAM and AVSnow!

I’ve been thinking about purchasing a Samsung Q1 around the first week of August myself. I’m glad to hear that you are pleased using it and have gotten rid of your old tablet over this.

This really has nothing to do with the topic, but does it come with Windows Journal?
Also, I’ve been seeing various screens of a program inside Windows that allows the computer to better understand your handwriting. Do you know what that is?

Lyle De Tepes

Stu Gisburne

You know something, it’s been a while since I had to use XP product keys too. I rebuilt my LE1600 a month ago and was not asked for the key either. My wife tells me to quit installing things as it always messes things up. I did something to it that introduced a glitch in resume from standby. All is well now though.

Kevin C. Tofel

Stu, it sure is on the PC just like it’s on every other PC I own, but surprisingly I wasn’t asked for any product code. Maybe it’s just been a while since I’ve done an XP reinstall, but I thought I used to be prompted during that install. Maybe I’m just confusing it with the Microsoft Office CDs due to not having Sammy out and about for a bit. ;)

Stu Gisburne

Kevin, the Windows XP product key is on the back of the Q1. Just stop having fun and take your hands off of it and you will see. :)

Kevin C. Tofel

Stu, I did try the posted fixes, but that one didn’t work for me. It hasn’t worked for everyone, so it’s luck of the draw, I guess. The most stable way to get it back in my opinion is to do the system restore. You can install the 1GB of RAM before your vacation and still watch movies and listen to music via regular Windows XP booting; you just might not be able to do that with the Windows XP embedded side. Let us know what you think of the Q1 and have a great vacation!

Stu Gisburne

Kevin, to restore the AVStation functionality, did you try the boot and clear AV settings option? I read that in a post and was wondering. I have a Q1 due in today from CDW along with a 1GB memory module. I wanna intstall that bad boy right away, but I am leaving on vacation in this weekend and didn’t want to go through a system restore just yet.

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