There’s a general acceptance at the Global Messaging Congress that instant messaging applications will replace SMS, and also that operators will miss out on the space which will be dominated by large web IM players and social networks like MySpace. According to delegates operators will try to protect their SMS revenues (which is the most profitable use of data around), as well has be hampered by their tendancy to not be interoperable or transparent. Handset vendors are also mentioned as a group which may effect the development of the industry…
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