British Telecom Regulator Fines Indian Company For False Allurements

Gulf Times: False claims and allurements can get you in trouble in the UK. I wish it happened in India too. Unfortunately, it doesn’t. Recently an Indian company, Kolkata-based Smartnet Communications Systems, was fined -£60,000 and barred for 18 months by the British telephone industry regulator for violating rules by offering dubious prizes to customers. (Click here for the judgment)
The company is alleged to have lured mobile phone users in Britain into ringing -£1.50-a-minute numbers with dubious prize offers. It was penalised after Glyn Johns, a Nottingham-based mobile user was upset with repeated text messages offering prizes and complained to the regulator. Smartnet was fined by the Independent Committee for the Supervision of Standards of Telephone Information Services (ICSTIS), the industry-funded regulatory body for all premium rate charged telecommunications services.
We too need such proactive customers and an active regulator.

Comments have been disabled for this post