Aftersales Service Is An Issue In Pushing Broadband In India

The Hindu Business Line: There is another problem to take care of for broadband to kick of: After sales service. The story says there are several problems like a lack of trained aftersales service personnale which may be a hurdle in pushing broadband in India. The other is the computer configuration may be old and that may not result in the desired broadband speed resulting in low customer satisfaction.

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