The techADDICTION Show #18 (MP3 – 16.2MB – 47min)
It’s show #18 and Kevin and James are mad as hell and not going to take it anymore! This show is ranting and raving about problems with devices, poor customer support and a good example how to lose customers. Seriously, we have two bad Plantronics headsets, one dead Toshiba optical drive, and countless bad Intel wireless chipsets. Sounds like a rough one so buckle up and get ready for a wild ride.
NOTE: The audio file link is working now for those who had problems before. Sorry for the inconvenience- it’s what I get for uploading it at 1 am.
02:45 Ranting about Plantronic headsets
DSP-400 – Two dead (and counting)
Broken headset and a Super Bowl XXXVIII baseball cap
14:45 Toshiba M200 pen problem
18:30 Message from The Podcast Network
19:15 Toshiba optical drive problem
27:00 Customer service is king
28:30 Intel Pro/SET Wireless problem
42:00 Microsoft SyncToy
45:30 Wrap up