Outlook Mobile Manager re-emerges


Microsoft Research has brought Outlook Mobile Manager (OMM) back from the dead.  The original version kind of disappeared a couple of years ago but this new version 2.0 could actually be useful for Outlook users.  OMM prioritizes messages and reminders (both task and calendar) and sends them along with an Outlook Today style screen to your wireless device.  OMM makes intelligent decisions about when to send email and the other information down to your mobile device.  From the OMM website:

Email Triage: Intelligent Message Prioritization
Mobile users can be overwhelmed by incoming messages on their device. Employing technology developed at Microsoft Research, OMM learns about the urgency of your email messages, and prioritizes them for relay to a mobile device. Intelligent decisions are be made about if and when to notify you. Based on your preference settings, the system can decide that a message can wait until you get back to your desk. This way, only time-critical messages are sent to your mobile device.

OMM has the ability to learn from you to continue to enhance its behavior. It considers feedback and adapts over time and can continue to enhance the quality of its decisions. The system also forecasts the time until you will read a message from your inbox and uses this prediction to determine when it is best to withhold mobile messaging–and to instead simply wait for you read the message in a non-mobile setting.

Works with your lifestyle

OMM knows how you work and when you work, and only notifies you when it is needed. Based on hours of the day, days of the week, and by detecting your presence at your desk–or in your inbox from other sites, you can control the amount of notifications you receive.

Daily Summaries

By integrating with the Outlook calendar, OMM will send you a summary of the days events! You can choose to send each days summary before you start your day, or send tomorrow’s schedule on the night before.

Reminders Just When you Need Them

OMM keeps you connected with critical information about your day–and your life. No need to worry about keeping everything straight while you are on the road. If you are not at your desktop to see a reminder from Outlook about a task or upcoming meeting, you can receive the reminder on your mobile device. OMM keeps you in touch!

IntelliShrink™ Message Formatting

OMM employs IntelliShrink™, a flexible message formatting technology that can custom-tailor information to devices with limited screen sizes and resolution. It uses natural language processing from Microsoft Research to understand the information in a message and compress it so that you get all of the information you need on any device.

I’m going to give it a whirl and see how well it works.  It will be interesting to see how useful the information actually sent to the phone will be.  This could be a killer app for Treo users if it works as advertised.  I’ll ask Marc Orchant to give it a try and report what he thinks.

(via the unwired)



Thanks for sharing this fabulous article. One can learn a lot from it. Yeah, I know the burden of running a home office. One has to be disciplined and work organized and structured in order to overcome all these disturbances and disruptions. I use Outlook to download my emails from my various online accounts and thus I have the advantage that I can use the add-in Email Sorter Wizard that helps me to organize my email inbox too. One can define rules fast and with ease to make Email Sorter Wizard sort and file incoming and outgoing emails. Great post and I am sure every reader enjoyed reading it.


I have tried OMM for a couple of days now. It sounded promising but it just doesn’t work right. It wants me to classify every email as “urgent” or “not urgent”. But all that does is move it to a “learning” folder, which uses up server disk space. And if I delete an email then magically a duplicate of each email pops up in the “Deleted Items” folder, also costing disk space. In addition, that duplicate is marked as “unread”, which is very irritating.

I was hoping OMM would run quietly in the background and do its job, but it just gets in the way too much. I can’t understand how Microsoft could call something like this “research”. This was probably written by an intern over the summer. There is nothing really ground-breaking about it.


On the issue discussed above (valid profile message), there is a system requirement for OMM that some people are running into: OMM is a MAPI-enabled application and requires an Outlook client AND an Exchange server. This system will NOT work with an Outlook client connecting to a non Exchange server. We are looking into the ability to use non Exchange servers with OMM.

We have put up a System Requirements FAQ on the OMM download site: http://research.microsoft.com/adapt/omm/

Darren (OMM Test)


I just installed OMM, and am receiving the same ‘valid profile’ message as Phil. I think it’s referring to an Outlook Profile; I only have one, but it does not appear in the box. Any thoughts?


I did not have any profile configuration upon installation. The OMM menu bar has two options for marking Urgent or Non-urgent, but no visible means to enter mobile device information.

Still an R&D project. Not even Beta yet.


I did not have any profile configuration upon installation. The OMM menu bar has two options for marking Urgent or Non-urgent, but no visible means to enter mobile device information.

Still an R&D project. Not even Beta yet.



Have you been able to get it to work? It asks me to choose a ‘valid’ profile when starting up (along with phone number etc.). I’m the only one using the computer, not sure what profile it is referring to or how to get it to work.

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