Intuit responds

After ranting about my difficulties activating my copy of Intuit QuickBooks 2003 I was contacted by an Intuit customer advocate (nice title) who not only personally made sure my program was properly activated and registered but also informed me they were sending me the latest version of the program.  This was all unexpected and a very fast response to my original blog post. I must commend Intuit for looking for customers who are having problems with their programs and then taking the steps necessary to make sure they are happy with the results.  Maybe they should take a hard look at the current activation scheme and do what they can to improve the system to minimize potential problems such as the one I experienced.

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