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Business 2.0 On May 7, Google (GOOG), perhaps the most indispensable online utility, went offline. Its dependents were immediately complaining in every forum they could find about their lack of access to search tools, Gmail accounts, and Google News. When Google came back online, after a mere 15 minutes, a quick investigation proved that the culprit was the domain name system, or DNS. continue reading at Business 2.0 website.