Michigan Might Sue Vonage Over 911

More trouble for Vonage? Looks like Michigan state Attorney General Mike Cox is threatening to go after the company for “allegedly misleading consumers about the company’s 911 service.” His complaint is the same as Texas – Vonage is not making it clear to the customers that they don’t have access to traditional 911. Cox laments the fact that Vonage 911 calls don’t go to emergency dispatchers, instead are routed to a call center, which may or may-not be answered outside of regular business hours.

You're subscribed! If you like, you can update your settings


Comments have been disabled for this post