NPR Shop Operations Analyst, NPR Online, Washington DC

The NPR Shop Operations Analyst maintains the merchandising and operations of the NPR Shop website to achieve NPR’s revenue and user service goals; executes, analyzes and maintains marketing efforts; creates and maintains NPR Shop homepage standards; maintains a database using Microsoft Access or comparable tools for the management and analysis of inventory; builds and distributes merchandising reports as needed for internal distribution; manages internal sales; and assists E-Commerce Manager as needed.

Position requires a Bachelor’s degree, MBA preferred, with a minimum of 1 year e-commerce experience; 1-2 years consumer goods marketing experience; proficiency with relational databases and business intelligence software including advanced knowledge and experience with SQL, Microsoft Excel and Microsoft Access; and a minimum 2 years experience working with Javascript, CSS, Macromedia Suite, HTML and Photoshop. Must have excellent verbal and written communication skills and strong attention to detail; outstanding analytical skills; strong interpersonal and organizational skills; and high level of comfort with problem solving. Must have experience and knowledge of traditional retail operations; demonstrated ability to handle multiple tasks accurately and efficiently; and proven ability to consistently work well with others, demonstrating at all times respect for the diverse constituencies at NPR and within the public radio system.

Prefer Oracle experience; experience in a demanding, fast-paced, deadline-oriented environment, and experience with IBM WebSphere platform or other comparable commerce operating system.

NPR is a growing multi-media broadcast operation. We offer a competitive salary and excellent benefits, including three weeks of annual leave.

To apply, send cover letter and resume, identifying position by number (#PC1159) and title, to: NPR: Human Resources Department; 635 Massachusetts Ave., NW; Washington, DC 20001-3753; Fax 202-513-3047; E-mail – employment@npr.org. National Public Radio is an Equal Opportunity Employer.

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