Nick Jones, research fellow at Gartner, claims that businesses are interested in mobilizing their work force but have difficulty with the mobile industry. “The challenge for IT directors is where to invest, as most mobile technologies are driven by the fickle nature of consumer trends rather than the requirements of corporate IT…Phone makers tend to target a fashion market rather than providing a stable platform that businesses can support and connect into enterprise systems in a secure and manageable way.”
The operators wish to offer higher value services such as customer relationship management tools do not represent good value for businesses because they normally already have their own system. “Jones warned that the trend among operators to develop content services such as streaming video and music would inhibit the evolution of mobile telecoms. ‘Mobile operators will fail to become mobile content providers and this will slow the market.'”
Comments have been disabled for this post