More Blockage for Vonage

8 Comments

Vonage calls are being blocked again, this time by a cable operator and a wireless broadband service provider, according to Brooke Schulz, a spokesperson for Vonage. News.com broke the story. The company has not revealed any details, but previously it had faced similar issues with Madison River Communications, a tiny telecom operator. Still, it is going to be a major issue going forward, as CEO Jeffrey Citron had earlier pointed out.

8 Comments

Aswath Rao

We should be thinking of “E911 service” as part of access service and not any one application, voice or otherwise. This would address many of the issues. First of all it now becomes analogous to PSTN model. A single point for levying charges, identification of the user location can be done more simply. Any application that wants to reach E911 service provider will proxy the request through the access device (DSL modem, cable modem), which will help identify the user to the authorities. Multi user/location setup need to be handled in the same fashion PSTN handles it – it is the establishment’s responsibility to report the “sub-locations” to the database. (By the way when people complain about the moves and adds in PSTN, keep this aspect in mind.)

Om Malik

bob you are right about this. i wrote about this last year and if you do a search for “pcube” you will find a detailed piece on what happens in the future with broadband providers deprioritizing the rivals traffic on their networks.

Bob Murtagh

Om,
Don’t you think that next gen service providers that are going to be pushing their own branded VoIP service will simply tweak the QoS such that Vonage and other infrastructure pimps get “back of the bus” treatment? As an SP I may be forced to allow the traffic through the broadband interface, but I don’t have to ensure that the freeloading competitor’s product doesn’t suck compared to mine.

Aswath Rao

After the Madison River consent decree, I had raised the question whether that will apply to cable MSOs, since the ruling was based on common carrier regulations. At that time, the unanimous response was “of course”. Now I will get official answer to my question. Keep in mind that in another instance, FCC had declared that cable modem service is an information service. The interesting twist is how would FCC control a WiFi operator, especially when it uses unlicensed spectrum in a private establishment?

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