- Listen to your customers, or risk losing them: Andrew makes a compelling case for companies who don’t pay attention to customer needs are going to go the way of the dodo.
- Economics of Wireless Muni broadband:At a very basic level, municipalities should evaluate alternate access technologies (fiber, twisted pair copper, coax, wireless broadband) on an apples-to-apples basis. One of the most useful metrics to accomplish this is annualized-cost-per-location-passed.
- VoIP Industry will raise $750 million in VC dolalrs: Jeff Pulver makes a completely unscientific and unsupported statement. Technology is his strong point, not business.
- Its the brand stupid: Bill Day argues Nokia’s brand is one of its undervalued assets. Might actually be true, but then Day works for Nokia.
- AT&T is trying to scare competitors: TechDirt is taking a decidedly harsh position on AT&T based on an article published elsewhere. $2 billion in consumer VoIP revenues is chump change. I guess the journalist did not ask David Dorman about the VoIP and enterprise customers. That’s the big market.
- More P2P wannabes:Nice round-up of all the Skype killers.