For Starbucks, Music Is Just The Start

Refer to the Fast Company cover story on Starbucks I pointed out earlier…The Internet and music services are just a start, according to Orin Smith, Starbucks’ president and chief executive, quoted in this story.

Smith declined to give details of other potential “concierge services,” but said they may also include movie sales or downloads. Other examples of traditional concierge services include everything from restaurant tie-ins to ticket sales.

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