“If I had to pick a theme for 2004, it would be ‘The Walls Come Tumbling Down.’ The markets for professional-grade content have had many artificial separations between individual and institutional business models, between technology companies and content providers, between organizations that think of themselves as publishers and organizations that they think of as their clients. Many of these distinctions have come under stress in 2003, with a lot of questions raised as to what content really is as these forces merge.”
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