The European Union’s head of the Justice Commission is asking member countries whether Apple has properly been advertising EU shoppers’ right to a two-year warranty with purchase of its products. This follow’s Italy’s aggressive enforcement of the same practice. Read more »
Another international legal snag for Apple: Italy is moving to add additional fines and even force the company to temporarily shut down its operations in the country until it complies with local laws that require two years of free warranty coverage. Apple has ignored previous warnings. Read more »
It’s fairly widely known that if you jailbreak your iPhone it probably voids the device’s warranty from Apple. But SquareTrade, a third-party gadget warranty provider, changes the equation for potential iOS hackers by offering to fix or replace jailbroken devices, no questions asked. Read more »
SquareTrade, a San Francisco-based company that provides warranties for gadgets like the iPhone, landed a $238 million investment from Bain Capital. The new investment is being made jointly by Bain’s private equity and venture capital affiliates. Further financial details about the deal have not been disclosed. Read more »
Many of us got some great tech gifts during the holidays. Knowing what exactly you have, and keeping critical info handy can make life easier when problems occur. Here are a few simple tips you can use now to save time and money in the future. Read more »
Apple has run afoul of Italian authorities for providing misleading information about consumers’ rights in the country when it comes to product warranties. On Tuesday, the country’s Antitrust Authority announced it had placed a fine of €900,000 euros ($1.17 million USD) on the iPhone maker. Read more »
Apple has introduced a new level of AppleCare for iPhone shoppers, called AppleCare+. This version of Apple’s extended warranty coverage is available beginning Oct. 14 — the same day as the iPhone 4S — and covers accidental damage, unlike the previous variety. Read more »
With Mac products so popular on college campuses these days, here are some tips to make sure your (or your kids’) college Mac experience goes as smoothly as possible, and won’t end up completely derailed if it does run into a few bumps. Read more »
Apple issued a new support document over the weekend that promises a fix for white, unibody MacBook affected by a problem with peeling rubber on the bottom case. Affected units are now eligible for free repairs, for up to two years from the original purchase date. Read more »
Between 2007 and 2008, some MacBook Pro models shipped with faulty Nvidia GPUs, which can cause blank screens or image distortions. Apple will fix the problem free if it can detect it, but a new report calls its diagnostic process into question. Read more »
In a move reminiscent of the warranty extension Apple offered to MacBook Pro owners affected by NVIDIA-gate, the Mac maker announced this week that it would offer a similar consideration to some MacBook owners whose hard drives are crashing. Eligible models (black and white MacBooks sold […] Read more »
I quit smoking four years ago, but before that, I was a dedicated smoker for a solid decade. Luckily, I never had any Mac trouble that would necessitate a warranty replacement during those 10 years, or I might’ve been out of luck. Apple has denied Applecare […] Read more »
For many of us, the iPhone has become a staple item in our daily assortment of tech gear. Like any product that gets heavy use on a daily basis, sometimes it can fail. For the iPhone, that means a trip to the often crowded Genius Bar for help. Now as more consumers are adopting the digital device, Apple is facing an increasing number of iPhones in need of repair. The good news for consumers is, the majority of those repairs can now be done by your local Genius. Read more »
A tip of the hat to fellow TheAppleBlog contributor Clayton Lai in his recent column NVIDIA Killed My 2007 MacBook Pro, and the people who commented with similar tales of premature hardware failure woe, for finally convincing me to cross the late 2008 MacBook Pro off […] Read more »
My work is a Mac shop. Everyone has a Mac, some people even have two (desktop and laptop). Anyway, I recently decided to do an inventory to see what we had and what was/was not under warranty. I started by making a Google docs spreadsheet and […] Read more »
