The usability of Microsoft Windows 8 on a tablet is so bad that one expert says he’s sticking with Windows 7 until Windows 9 arrives. After using the Surface RT, I understand, but the real issue is lumping together an OS for tablets and PCs. Read more »
A new biography of Steve Jobs quotes Bill Gates as saying that the Apple co-founder “never really understood much about technology.” While the Microsoft billionaire likely saw that as a put-down, technology is arguably the least important thing about Apple’s most successful products. Read more »
iPad users aren’t stingy with their devices, according to a new usability report by the Nielsen Norman Group focusing on Apple’s tablet. iPad owners tend to share with their household, and they also have very particular tastes about what they do and don’t like in apps. Read more »
The real world experiences of children using the iPad has not stopped the Nielsen Norman Group from releasing a preliminary 93-page report detailing the usability problems of the iPad, citing problems in learning gestures, hidden controls, small buttons, and many other usability errors. Read more »
Such eye-tracking research is not cheap, however. For teams who don’t have the research budget to do full usability studies, Trailhead provides a way of creating limited heat maps inexpensively. Trailhead can’t track users’ eye movements, so it tracks mouse movements and mouse clicks instead. Read more »
There have been plenty of complaints about privacy and other concerns with Google Buzz, but the biggest problem with it is that it’s just so darn hard to use, and so convoluted in its design. Even quitting Buzz is way harder than it needs to be. Read more »
Perhaps the strongest criticism of the iPhone has been that it doesn’t support multitasking, aside from a few of Apple’s own system level applications that are included on the device and can’t be deleted. Yet the iPhone sells like hotcakes, and Apple has a technical solution […] Read more »
The one thing many people did not expect with a new version of iTunes was that Apple would use the opportunity to cause dissent among its fanbase by introducing another new user interface. Some classify the new styling as “needed” and “elegant and refined” while others […] Read more »
Do you ever want to peek over the shoulder of your web site visitors to see how they move about and navigate? As site owners, we often make assumptions as to how people are getting to particular pages or using particular functionality. Armed with pages and […] Read more »
Jacob Jakob Nielsen knows web users. The Nielsen/Norman Group, which he co-founded, has tested thousands of sites. It’s watched more than 3,000 users try to perform tasks online, even following their eyes to see where they look. And he has some frightening news: Nobody looks at picture […] Read more »
If you’re a website or software developer, then surely you’ve heard of usability testing before. To many web developers, “usability testing” is one of those buzz words that clients and developers love to use, and something that is very rarely actually done. The reason? Usability testing […] Read more »
A single commodity hard disk is fast on its way to being able to store every song ever recorded;* a close examination of how the rapid improvement of storage technology might apply to communication, therefore, is long overdue. Consider email, where the retention of messages enables […] Read more »
Editor’s Note: Matt Rogers is the founder of Aroxo, a novel retail and exchange website based in London. Matt has been chronicling his founder’s experience, and sharing the lessons learned with Found|READ. Earlier posts include How to bootstrap Your Startup and Getting to Launch. His latest […] Read more »
Undoubtedly, everyone’s closed a file that hadn’t yet been saved, and gotten the dialog box asking if you’d like to save the file before closing and losing its contents. In most cases this is probably a nice reminder, but there are enough occasions where I was […] Read more »
In school, when working on UI development and web applications, I focused greatly on users and how they would interact with the application to accomplish tasks as part of a larger workflow. One of the key things that we have to try to focus on when […] Read more »