Communications-as-a-Service (CaaS) technology brings together business applications, the Internet and the world’s public-switched telephone network (PSTN) to provide businesses with new ways of enabling communication. Here’s how to leverage this new technology. Read more at GigaOM Pro »
San Francisco is slated to get a gigabit fiber network in the coming five years, with the construction on the network to begin next year if Sonic.net gets the permits it needs to begin the build out. But those permits are far from certain. Read more »
“Cloud first” markets — those where companies’ first serious engagements with information technology are in the form of cloud computing — are beginning to emerge. For the BRIC economies in particular, this might mean a chance to adopt low-cost solutions that will give companies a clear ... Read more at GigaOM Pro »
The decision by British Telecom to buy internet telephony service Ribbit for $105m in 2008 drew out plenty of questions. Three years later the criticisms have come full circle, with news that the most visible part of the business is being shut down. Read more »
Twilio, which provides a service so companies and web services can add voice or SMS to their menu of options, now will offer developers the option to use all IP communications as well as the old-school phone and mobile networks. Read more »
A Google executive claims the company is “just scratching the surface” with Google Voice and will move aggressively to expand the offering next year. Which means network operators must ramp up their efforts to make their pipes smarter. Read more »
The video phone holds an iconic place in the American technology lore. From black-and-white science fiction movies to Jetsons’ cartoons, many of us were exposed to a futuristic vision of talking to far-flung friends and family through a video display. While consumers have embraced visual communication ... Read more at GigaOM Pro »
