Apple launched a brand new site offering tech support for its products on Saturday, called Apple Support Communities. The new site represents an evolution of its support discussion forums, where users offer advice to one another regarding technical issues or other problems with Mac products. Read more »
Earlier this year, Apple launched Express Lane, a support site designed to help consumers diagnose problems with Apple products through category selection. Now, Apple has taken the idea of customized help a step further with the My Support Profile website. Read more »
According to an announcement at Apple Discussions, “very soon” we can expect more easily accessible and friendly “Apple Support Communities” for all our free troubleshooting needs. Expect to get what you pay for; The Introductory FAQ doesn’t give the impression that will change much. Read more »
