AT&T has been reducing the number and length of calls to its call centers by relying on so-called smart videos from New York City-based SundaySky. The videos are personalized tutorials that are built on the fly using pre-scripted clips mixed with the subscriber’s own data. Read more »
A new report from eMarketer says that the number of online shoppers who watch retail videos grew by 40 percent last year. A product video or demo can give consumers a sense of how an item actually works, and eMarketer writes that e-commerce video can reduce […] Read more »
SundaySky, an automated video services startup, announced this week that it has raised $8 million in a Series A round led by Carmel Ventures and Globespan Capital. SundaySky’s video platform creates a customized template for a company such as an e-commerce site to create videos. Once […] Read more »
