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	<title>GigaOM &#187; Steve Chen</title>
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		<title>GigaOM &#187; Steve Chen</title>
		<link>http://gigaom.com</link>
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		<title>Get ready for MixBit: YouTube co-founder teases new video site</title>
		<link>http://gigaom.com/2013/04/01/mixbit-avos-hurley-chen/</link>
		<comments>http://gigaom.com/2013/04/01/mixbit-avos-hurley-chen/#comments</comments>
		<pubDate>Mon, 01 Apr 2013 15:28:16 +0000</pubDate>
		<dc:creator>Janko Roettgers</dc:creator>
				<category><![CDATA[avos]]></category>
		<category><![CDATA[Chad Hurley]]></category>
		<category><![CDATA[MixBit]]></category>
		<category><![CDATA[Steve Chen]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=625952</guid>
		<description><![CDATA[YouTube may not really be shutting down, but that didn't stop its cofounder Chad Hurley from announcing a new site.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=625952&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>YouTube co-founder Chad Hurley piggybacked on YouTube’s April Fool’s Day Monday by using it <a href="https://twitter.com/Chad_Hurley/statuses/318681911247646720">to tease a new site</a> called <a href="http://mixbit.com/">MixBit</a> as a possible replacement. Of course, one has to take this announcement with a grain of salt, given the date, but it looks as if this is going to be the collaborative video site Hurley briefly mentioned at SXSW.</p>
<p>MixBit currently only hosts a placeholder site, which reads:</p>
<blockquote id="quote-%e2%80%9cyoutube-is-"><p>“YouTube is shutting down. Instead of sitting around, we thought you&#8217;d want a new site to not only watch cat videos, but create them&#8230; together!”</p></blockquote>
<p>The site further promises that the “future of video is launching soon.” The Verge, which <a href="http://www.theverge.com/2013/4/1/4169494/mixbit-video-collaboration-site-chad-hurley-youtube-founder-announcement">spotted Hurley’s tweet about MixBit first</a>, also found a (now-disabled) test pages including one featuring a “looping mp4 video featuring YouTube co-founders Hurley and Steve Chen.”</p>
<p>MixBit is being developed by Avos, the startup co-founded by Hurley and Chen that also bought Delicious.com in 2011. Recently, <a href="http://paidcontent.org/2013/03/21/d-me-avos-delicious/">GigaOM spotted a still-unannounced Delicious offspring called D.me built by Avos.</a></p>
<br />  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=625952&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=771581"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=771581" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=video&utm_medium=editorial&utm_campaign=auto3&utm_term=625952+mixbit-avos-hurley-chen&utm_content=jroettgers">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2012/12/connected-consumer-2013-how-2012-laid-the-groundwork-for-change/?utm_source=video&utm_medium=editorial&utm_campaign=auto3&utm_term=625952+mixbit-avos-hurley-chen&utm_content=jroettgers">How consumer media will change in 2013</a></li><li><a href="http://pro.gigaom.com/2012/10/what-the-shift-to-the-cloud-means-for-the-future-epg/?utm_source=video&utm_medium=editorial&utm_campaign=auto3&utm_term=625952+mixbit-avos-hurley-chen&utm_content=jroettgers">What the shift to the cloud means for the future EPG</a></li><li><a href="http://pro.gigaom.com/2012/10/connected-consumer-third-quarter-2012-analysis-and-outlook/?utm_source=video&utm_medium=editorial&utm_campaign=auto3&utm_term=625952+mixbit-avos-hurley-chen&utm_content=jroettgers">Connected consumer third-quarter 2012</a></li></ul>]]></content:encoded>
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		<slash:comments>4</slash:comments>
	
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		<title>DramaFever gets backed by Bertelsmann, AMC &amp; NALA</title>
		<link>http://gigaom.com/2012/06/11/dramafever-gets-backed-by-bertelsmann-amc-nala/</link>
		<comments>http://gigaom.com/2012/06/11/dramafever-gets-backed-by-bertelsmann-amc-nala/#comments</comments>
		<pubDate>Mon, 11 Jun 2012 11:00:53 +0000</pubDate>
		<dc:creator>Janko Roettgers</dc:creator>
				<category><![CDATA[allen debevoise]]></category>
		<category><![CDATA[Benjamin Ling]]></category>
		<category><![CDATA[DramaFever]]></category>
		<category><![CDATA[Emilio Diez Barroso]]></category>
		<category><![CDATA[funding]]></category>
		<category><![CDATA[Seung Bak]]></category>
		<category><![CDATA[Steve Chen]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=530725</guid>
		<description><![CDATA[DramaFever is quickly becoming one of the hottest video services for foreign niche content: The Korean drama service just announced some additional backing from Bertelsmann, AMC and NALA. The company wants to use the money to take on telenovelas and venture into Europe.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=530725&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><a href="http://newteevee.files.wordpress.com/2009/06/dramafever.jpg"><img  title="dramafever" src="http://newteevee.files.wordpress.com/2009/06/dramafever.jpg?w=300&#038;h=221" alt="" width="300" height="221" class="alignleft size-medium wp-image-228388" /></a><a href="http://www.dramafever.com">DramaFever</a>, the New York-based online video service for foreign TV dramas, is adding more high-profile backers to its latest funding round: <a href="http://www.bdmifund.com/">Bertelsmann Digital Media Investments</a>, cable network AMC and <a href="http://www.nalainvestments.com/">Nala Investments</a> are joining a Series B round <a href="http://gigaom.com/video/dramafever-series-b/">officially announced in March</a>, which now totals $6 million in funding. DramaFever c0-founder and CEO Seung Bak told me during a recent interview that these additional investors, announced Monday, were picked to help DramaFever with its international expansion. “We are building a global TV platform,” he said.</p>
<p>DramaFever is an interesting service because it proves that niches are working online. The company has been bringing Korean dramas to U.S. and Canadian audiences, offering users the option to either watch ad-supported shows for free or subscribe to an ad-free version. DramaFever has also been supplying Korean dramas to sites like Hulu.com, and it’s been successful at bringing this type of content to new audiences. Seventy-five percent of the service’s viewers are not Asian, Bak told me during an earlier interview.</p>
<p>The company now wants to use the new influx of money to venture both into new types of content as well as new markets. On top of Bak’s list are telenovelas, which he sees as a natural fit for the company’s focus on TV dramas. And for that type of content, NALA is a great partner: the investment company is headed by Emilio Diez Barroso, whose family owns Televisa. But Bak told me that Bollywood, K-Pop and even TV shows from Turkey have a lot of potential as well.</p>
<p>Geographically, Europe is one of DramaFever’s next targets, with an expansion possibly coming before the end of this year. “Today, we are a North America-focused business,” explained Bak. “As we go into Europe, Bertelsmann is a great partner.”</p>
<p>DramaFever originally announced its Series B round of funding for $4.5 million in March. The round led by MK Capital also includes money from YouTube co-founder Steve Chen and Google product management director Benjamin Ling. Additional new investors include <a href="http://www.machinima.com/">Machinima</a> co-founder and CEO Allen DeBevoise and Lowermybills.com founder and CEO Matt Coffin. And if that wasn’t enough name-dropping already, former Fox Television Entertainment Group Chairman Sandy Grushow just joined the company as an advisor as well.</p>
<p>Check out my previous interview with DramaFever CEO Seung Bak below:</p>
<div class="flex-video"><div id="ooyala-video_0013e06010c52f97ea3667865f020c9f" class="video-player ooyala-video" width="600" height="338"><p>
			<a href="http://gigaom.com/2012/06/11/dramafever-gets-backed-by-bertelsmann-amc-nala/"><img src="http://ak.c.ooyala.com/1weHcyNDp2Nj-IUh7BO592NtxJEdgMDT/1FpJbqS699-2w7UX5hMDoxOm9pO8r1Vu" alt="Ooyala Video Thumbnail" /></a><br />
			<a href="http://gigaom.com/2012/06/11/dramafever-gets-backed-by-bertelsmann-amc-nala/">Watch this video for free</a> on <a href='http://gigaom.com/'>GigaOM</a>
		</p></div></div>
<br />  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=530725&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=573166"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=573166" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=video&utm_medium=editorial&utm_campaign=auto3&utm_term=530725+dramafever-gets-backed-by-bertelsmann-amc-nala&utm_content=jroettgers">Sign up for a free trial</a>.</p><ul></ul>]]></content:encoded>
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		<slash:comments>5</slash:comments>
	
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		<title>Two weeks in, is the new Delicious fixed?</title>
		<link>http://gigaom.com/2011/10/14/two-weeks-in-is-the-new-delicious-fixed/</link>
		<comments>http://gigaom.com/2011/10/14/two-weeks-in-is-the-new-delicious-fixed/#comments</comments>
		<pubDate>Fri, 14 Oct 2011 11:29:33 +0000</pubDate>
		<dc:creator>Bobbie Johnson</dc:creator>
				<category><![CDATA[avos]]></category>
		<category><![CDATA[bookmarking]]></category>
		<category><![CDATA[Chad Hurley]]></category>
		<category><![CDATA[Delicious]]></category>
		<category><![CDATA[Pinterest]]></category>
		<category><![CDATA[Steve Chen]]></category>
		<category><![CDATA[Yahoo]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=420935</guid>
		<description><![CDATA[The relaunch of Delicious was meant to be a phoenix-like resurrection -- but instead was welcomed by a chorus of complaints about missing or broken features. After two weeks of scrambling to appease angry users, the company is making some progress… but is it enough?<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=420935&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><a href="http://gigaom2.files.wordpress.com/2011/09/deliciousnew-1.jpg"><img src="http://gigaom2.files.wordpress.com/2011/09/deliciousnew-1.jpg?w=300&#038;h=200" alt="" title="deliciousnew-1" width="300" height="200"  class="alignright size-medium wp-image-411838" /></a>When social bookmarking service Delicious relaunched late last month under its <a href="http://gigaom.com/2011/04/27/can-delicious-solve-our-information-discovery-problem/">new owners</a>, YouTube co-founders Steve Chen and Chad Hurley, what was intended to be a triumphant return for one of Web 2.0&#8242;s iconic services turned instead into a sprawling mess. Where the team had hoped people would warm to the site&#8217;s <a href="http://gigaom.com/2011/09/27/delicious-hopes-new-taste-will-prove-a-hit/">new, more mainstream approach to tagging the web</a>, any excitement was drowned out by a litany of complaints from existing users.</p>
<p>From missing accounts to broken APIs to tagging features that had been killed in the migration, their angst erupted everywhere possible &#8212; on Twitter, Facebook and on the web. <a href="http://gigaom.com/2011/09/28/oh-delicious-where-did-it-all-go-so-wrong/">In a post shortly after the launch</a>, I cataloged some of the issues and pointed out where, perhaps, it had gone wrong: maybe the new team misunderstood the way existing users relied on Delicious… maybe they treated the products as if it was new when it was, in fact, a relaunch.</p>
<p>That post itself became another beacon for complaints, with dozens of users piling in to detail their continuing frustrations. Delicious reached out to me briefly to point out that it was working on fixes, and the thread even prompted the appearance of new co-owner Steve Chen, <a href="http://gigaom.com/2011/09/28/oh-delicious-where-did-it-all-go-so-wrong/#comment-659844">who left a series of comments</a> for users and <a href="http://gigaom.com/2011/09/28/oh-delicious-where-did-it-all-go-so-wrong/#comment-659846">asked everyone to give the team another month</a>.</p>
<p>I imagine this has been an incredibly stressful time for all of them &#8212; anybody who&#8217;s ever launched a product knows how terrifying it is to go public and then receive the inevitable barrage of complaints, but nobody expects a full-scale revolt. </p>
<p>Still, they appear to be trying hard. The pressure is intense, not least since rival services such as Pinterest, <a href="http://allthingsd.com/20111007/exclusive-pinterest-set-to-close-a-new-round-with-andreessen-horowitz-valuing-start-up-at-200m/">which just raised $27 million</a>, appear to be pushing hard into territory that AVOS obviously wants to but can&#8217;t start to reach until it&#8217;s fixed the problems.</p>
<p>While that self-imposed deadline is not up yet, but I thought it was still worth noting the moves that have been made in the two weeks since. So, halfway to its new target date, how is Delicious doing?</p>
<p><a href="http://newteevee.files.wordpress.com/2007/11/steve-chen.jpg"><img src="http://newteevee.files.wordpress.com/2007/11/steve-chen.jpg?w=300&#038;h=225" alt="" title="Steve Chen YouTube" width="300" height="225"  class="alignleft size-medium wp-image-225676" /></a><br />
<h2>Public progress</h2>
<p>Well, the team has clearly been coding furiously. Some features that were missing on launch have been resurrected, including <a href="http://status.delicious.com/2011/10/tag-bundles-tag-bundles-are-back-and.html">tag bundles</a>, and the broken plugins for browsers like <a href="http://status.delicious.com/2011/10/updated-chrome-extension-weve-updated.html">Chrome</a> and <a href="http://status.delicious.com/2011/09/firefox-add-on-refinement-weve-made.html">Firefox</a> have been replaced.</p>
<p>In addition, the company has been pumping information out to try and communicate what they&#8217;re doing: writing a series of blog posts updating users on progress, <a href="http://www.avos.com/delicious-forum/">introducing a new forum for users to get information</a>, and really trying to get out the message that this is a work in progress. </p>
<p>The revolt seems to have quietened down somewhat, although it&#8217;s hard to tell if that&#8217;s because users are happier &#8212; or have just left. Most of the (admittedly anecdotal) evidence I&#8217;ve heard suggests the latter.</p>
<p>And right now at least one area of the old Delicious remains untouched, however: the site&#8217;s social features. While they were never particularly strong &#8212; something that was a real shame &#8212; one of the mainstays of the old service was the &#8220;network&#8221; page. That was where users could drop by and see the links that their friends and contacts had recently saved. For me it <em>was</em> Delicious. It was where all the discovery, curation and sharing took place. </p>
<p>Under relaunch, the network page died… and not just quietly expired but a sort of ostentatiously messed up, rub-your-nose-in-it dead: in fact, rather than the old &#8220;network&#8221; page has been replaced with the page of a user <em>called</em> Network… no redirects, no pointers, nothing. This means that a huge amount of links and bookmarks will be dead, and a large quantity of Googlejuice may have been squandered, as well as the disappearance of an item of high value to users. </p>
<p>So, as progress reports go, it&#8217;s still mixed. Two weeks in, have things improved for you?</p>
<br />  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=420935&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=326808"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=326808" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=420935+two-weeks-in-is-the-new-delicious-fixed&utm_content=bobbiejohnson">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/report/content-monetization-news-licensing-and-syndication-still-need-marketplaces-and-infrastructure/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=420935+two-weeks-in-is-the-new-delicious-fixed&utm_content=bobbiejohnson">Content monetization: News licensing and syndication still need marketplaces and infrastructure</a></li><li><a href="http://pro.gigaom.com/2012/10/the-state-of-cross-platform-measurement-across-tv-online-and-social/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=420935+two-weeks-in-is-the-new-delicious-fixed&utm_content=bobbiejohnson">The state of cross-platform media measurement</a></li><li><a href="http://pro.gigaom.com/2012/04/newnet-q1-advertising-commerce-and-discovery-dominate/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=420935+two-weeks-in-is-the-new-delicious-fixed&utm_content=bobbiejohnson">Social media in Q1: commerce and discovery dominated</a></li></ul>]]></content:encoded>
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		<slash:comments>24</slash:comments>
	
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			<media:title type="html">Steve Chen YouTube</media:title>
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		<title>Oh, Delicious &#8212; where did it all go so wrong?</title>
		<link>http://gigaom.com/2011/09/28/oh-delicious-where-did-it-all-go-so-wrong/</link>
		<comments>http://gigaom.com/2011/09/28/oh-delicious-where-did-it-all-go-so-wrong/#comments</comments>
		<pubDate>Wed, 28 Sep 2011 12:16:36 +0000</pubDate>
		<dc:creator>Bobbie Johnson</dc:creator>
				<category><![CDATA[@CNN]]></category>
		<category><![CDATA[avos]]></category>
		<category><![CDATA[Chad Hurley]]></category>
		<category><![CDATA[Delicious]]></category>
		<category><![CDATA[Joshua Schachter]]></category>
		<category><![CDATA[Steve Chen]]></category>
		<category><![CDATA[Yahoo]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=412428</guid>
		<description><![CDATA[When the social bookmarking service Delicious relaunched, people were concerned that it looked different. But now a litany of serious complaints is emerging: broken services, missing pages, deleted accounts. Were these mistakes deliberate -- or just the result of bad planning?<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=412428&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><a href="http://gigaom2.files.wordpress.com/2011/09/deliciousnew-1.jpg"><img  title="deliciousnew-1" src="http://gigaom2.files.wordpress.com/2011/09/deliciousnew-1.jpg?w=300&#038;h=200" alt="" width="300" height="200" class="alignright size-medium wp-image-411838" /></a>Lots of people were happy when <a href="http://www.delicious.com">Delicious</a> was rescued by YouTube founders Chad Hurley and Steve Chen, and whisked away from the neglect it had been suffering under Yahoo. It was a chance for a rebirth of a small but well-liked social bookmarking service, linking up with some proven entrepreneurs who were <a href="http://gigaom.com/2011/09/27/can-web-2-0-stars-get-a-second-chance-at-success/">trying to show they had a second act</a>. It looked like it could be a case of two great tastes that taste great together.</p>
<p>But <a href="http://gigaom.com/2011/09/27/delicious-hopes-new-taste-will-prove-a-hit/">when the site relaunched yesterday</a>, I noticed there were a few problems &#8212; a few elements that didn&#8217;t seem to work for me, or felt strange &#8212; and my old account had been deleted because I hadn&#8217;t gone through the transfer process.</p>
<p>What I didn&#8217;t expect was a high volume of comments pointing out that this was just the tip of the iceberg. In fact, <a href="http://gigaom.com/2011/09/27/delicious-hopes-new-taste-will-prove-a-hit/#comments">the response in this comment thread was unanimous</a>: This relaunch appears to be broken.</p>
<p>Here&#8217;s one commenter, <a href="http://gigaom.com/2011/09/27/delicious-hopes-new-taste-will-prove-a-hit/#comment-658908">Suman</a>, explaining what went wrong:</p>
<blockquote><p>I had a fairly bad experience with the new Delicious today. Just last week I had spent a few hours curating my saved bookmarks and organizing tags. The new Delicious doesn’t seem to know anything about it. All my effort is lost. There is no longer a bulk-edit function to redo my changes. I can no longer manage my tags – could find no option for deleting old tags. Some of my tags with special characters are now broken, I get a 404 when I try to access them. I am done. Goodbye Delicious.</p></blockquote>
<p>Meanwhile, many seemed to have the same problem as <a href="http://gigaom.com/2011/09/27/delicious-hopes-new-taste-will-prove-a-hit/#comment-658987">Mindctrl</a>, who said the transfer of accounts from the old Delicious to the new Delicious was proving problematic: &#8220;My account is gone, despite me going through the transfer process. I’ve emailed them and am awaiting a reply.&#8221;</p>
<p>And lots of people were angry about the changes to tagging and tag bundles. <a href="http://gigaom.com/2011/09/27/delicious-hopes-new-taste-will-prove-a-hit/#comment-658949">Ellen</a> said &#8220;I’ve invested a lot of time and effort into sorting out tag bundles with hundreds of tags… but now only a small fraction of my tags remain listed, and the bundles are gone!&#8221;, and you could hear the anguish when <a href="http://gigaom.com/2011/09/27/delicious-hopes-new-taste-will-prove-a-hit/#comment-659083">DSP</a> pointed out &#8220;I had over 4 thousand tags, now I have just 40. Please tell me this is only temporary!&#8221; And that&#8217;s just the start. <a href="http://gigaom.com/2011/09/27/delicious-hopes-new-taste-will-prove-a-hit/#comments">The full comment thread</a> is packed with people complaining about broken features, missing pages, dead feeds.</p>
<p>It&#8217;s not just our commenters, either. Over at ReadWriteWeb, Marshall Kirkpatrick said he <a href="http://www.readwriteweb.com/archives/new_delicious_is_a_bitter_dissapointment.php">wanted to like it but couldn&#8217;t</a>. And <a href="http://mattlingard.tumblr.com/post/10723723116/delicious-fail">Matt Lingard</a> summed it up by showing the <a href="http://www.delicious.com/help#transition">lengthy list of features</a> that are &#8220;still in development&#8221; (many of which were entirely functional under the old design), stating simply, &#8220;if you’re this far from being ready, don’t launch.&#8221;</p>
<h2>So what happened?</h2>
<p>It strikes me that there were three possible reasons for this mess. Perhaps they were separate, perhaps they were linked together, perhaps there are others:</p>
<ul>
<li><strong>AVOS didn&#8217;t understand how people were using the website</strong></li>
</ul>
<p>The changes don&#8217;t appear to have a major impact on casual users, but how many casual, active users of Delicious were there? The visual chrome is a welcome addition for a site that&#8217;s trying to go more mainstream, but it comes at the expense of information: elements now obscured or made invisible include the tagging system (which has always been one of the site&#8217;s core strengths) and the network (the basic unit of social currency on the site). Without these, Delicious is of little use to many of the people who had stuck by it over the years.</p>
<ul>
<li><strong>AVOS didn&#8217;t get how people were using the API</strong></li>
</ul>
<p>Delicious had a lot of web developers and technologists as users. Many of them used the site&#8217;s APIs to pull data in and out, particularly to publish elsewhere &#8212; on blogs, news websites. Today, those things are pretty much broken &#8212; and, more to the point, there were no signals given beforehand. Nothing has been redirected or pushed elsewhere; no parallel systems seem to have been put in place to give anyone that <em>was</em> hooked up to the API the time &#8212; and warning &#8212; to change what they were doing. It just broke.</p>
<ul>
<li><strong>AVOS didn&#8217;t understand they were playing with a live product</strong></li>
</ul>
<p>This is probably the crucial element. In the web industry, we are all very used to developing sites in beta, testing things out, seeing the data that comes out. That&#8217;s the development process. Except Delicious wasn&#8217;t a new product; it was an existing one with a small but committed following. Those users who loved Delicious really loved it: they&#8217;d stuck around through years when the product was given minimal development or resources. They&#8217;ve been rewarded with <a href="http://twitter.com/#!/search/delicious deleted">deleted accounts</a> and other problems, which has made <a href="http://twitter.com/#!/search/fail%20delicious">them pretty angry</a>.</p>
<p>Maybe the long-term future for Delicious lies away from that user base; but you can&#8217;t move them along simply by flipping the switch. Reworking an existing product is not the same as starting from scratch.</p>
<p>When you&#8217;re rebuilding or redesigning, you have a legacy to maintain. Yes, that can be a pain &#8212; but what else was AVOS buying if it wasn&#8217;t the brand and the user base of the site, and the data that they&#8217;ve put into it? It clearly wasn&#8217;t the technology, which was the first thing to get thrown out the door. When you rebuild a product, you have to remember that it needs to take into account all those people who rely on the service for all sorts of things. At the very least you give them options to fall back on, rather than simply telling them that all the stuff they&#8217;ve been using for years will be in the product again… just not yet.</p>
<p>My colleague Mathew Ingram thinks that the only way Delicious can prove it&#8217;s really useful in the long term is <a href="http://twitter.com/#!/mathewi/status/118668394349334529">if the owners can pull quality data out of the site</a>. He may be right, but the trouble is that if the new owners alienate everybody who stuck by it during the bad times, they might not even be able to get that far.</p>
<br />  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=412428&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=151479"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=151479" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=412428+oh-delicious-where-did-it-all-go-so-wrong&utm_content=bobbiejohnson">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/report/social-networks-will-displace-business-processes-not-socialize-them/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=412428+oh-delicious-where-did-it-all-go-so-wrong&utm_content=bobbiejohnson">Social networks will displace business processes, not socialize them</a></li><li><a href="http://pro.gigaom.com/report/sector-roadmap-content-personalization-in-2013/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=412428+oh-delicious-where-did-it-all-go-so-wrong&utm_content=bobbiejohnson">Sector RoadMap: Content personalization in 2013</a></li><li><a href="http://pro.gigaom.com/report/social-first-quarter-2013-analysis-and-outlook/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=412428+oh-delicious-where-did-it-all-go-so-wrong&utm_content=bobbiejohnson">Social first-quarter 2013: analysis and outlook</a></li></ul>]]></content:encoded>
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		<title>Can Web 2.0 stars get a second chance at success?</title>
		<link>http://gigaom.com/2011/09/27/can-web-2-0-stars-get-a-second-chance-at-success/</link>
		<comments>http://gigaom.com/2011/09/27/can-web-2-0-stars-get-a-second-chance-at-success/#comments</comments>
		<pubDate>Tue, 27 Sep 2011 18:39:49 +0000</pubDate>
		<dc:creator>Bobbie Johnson</dc:creator>
				<category><![CDATA[2bkco]]></category>
		<category><![CDATA[Caterina Fake]]></category>
		<category><![CDATA[Chad Hurley]]></category>
		<category><![CDATA[Delicious]]></category>
		<category><![CDATA[ebay]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Flickr]]></category>
		<category><![CDATA[Glitch]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[jig]]></category>
		<category><![CDATA[Joshua Schachter]]></category>
		<category><![CDATA[Skype]]></category>
		<category><![CDATA[Steve Chen]]></category>
		<category><![CDATA[Stewart Butterfield]]></category>
		<category><![CDATA[Tastylabs]]></category>
		<category><![CDATA[Tiny Speck]]></category>
		<category><![CDATA[Web 2.0]]></category>
		<category><![CDATA[Yahoo]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=412041</guid>
		<description><![CDATA[Some of Web 2.0's brightest talents are returning with new projects, from revitalized bookmarking sites to fresh online games. But the challenges they face today are different than back in 2005, because the internet is radically changed -- not least because of Facebook. Can they succeed?<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=412041&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><a href="http://gigaom2.files.wordpress.com/2010/10/chad-hurley.jpg"><img  title="chad hurley" src="http://gigaom2.files.wordpress.com/2010/10/chad-hurley.jpg?w=708" alt=""   class="alignleft size-full wp-image-231224" /></a></p>
<p>When social-bookmarking pioneer Delicious arrived with a <a href="http://gigaom.com/2011/09/27/delicious-hopes-new-taste-will-prove-a-hit/">new design and the beginnings of a new service</a>, it wasn&#8217;t just a significant moment for the site&#8217;s fans and critics. Sure, the purists might not be happy &#8212; a number of features seem to have disappeared &#8212; and there&#8217;s always the chance it could revitalize a brand that has looked unloved for a long time. But it was interesting in broader terms, too.</p>
<p>What makes the return of Delicious really fascinating to me is that it&#8217;s the latest sign of a resurgence in activity by some of the people who were the earliest pioneers of the social-web boom, back in the middle of the last decade. Delicious, after all, is a former &#8220;Web 2.0&#8243; staple that&#8217;s being regenerated thanks to the work of two other prominent Web 2.0 founders: YouTube&#8217;s Chad Hurley and Steve Chen.</p>
<p>And the relaunch is timed, coincidentally enough, just as another Web 2.0 veteran &#8212; Flickr co-founder Stewart Butterfield &#8212; also returns to the fold. Tuesday sees the public launch of <a href="http://www.glitch.com">Glitch</a>, the cute, massively multiplayer online game he&#8217;s been developing for the last 18 months or so &#8212; a sort of surreal Mario-meets-<em>World of Warcraft</em>. <em>(Disclosure: my girlfriend works as a contractor on Glitch, and I count a substantial portion of the team members as friends)</em>.</p>
<p><a href="http://gigaom.files.wordpress.com/2010/02/glitch-275.png"><img  title="glitch-275" src="http://gigaom.files.wordpress.com/2010/02/glitch-275.png?w=210&#038;h=120" alt="" width="210" height="120" class="alignleft size-thumbnail wp-image-252549" /></a></p>
<p>It&#8217;s not just a return to the front line for Butterfield, but also to Flickr&#8217;s roots. The photo-sharing site started off, after all, as the offshoot of a project called <a href="http://www.gnespy.com/museum/">Game Never Ending</a>. Watching these two moments is a bit like a flash back to six years ago, when the bright young things of Web 2.0 were starting to assert their influence over the future.</p>
<h2>Welcome back, class of 2005</h2>
<p>Six years ago, there was a crop of audacious founders who made their names cashing in and setting the Web 2.0 boom into motion. In the space of just a few months, Rupert Murdoch had purchased Myspace, Skype was bought by eBay, and Yahoo had gone on a spending spree that resulted in a dizzying sequence of purchases: Delicious, Flickr, MyBlogLog and more. These were all big bets, not least at Yahoo &#8212; which looked as if, for a while at least, it might use those deals to create the core of a new, faster company <a href="http://www.guardian.co.uk/technology/2005/dec/15/web20.yahoo">built around social information</a>.</p>
<p>There&#8217;s no doubt that this group of entrepreneurs, whether they sold their businesses for millions or billions, were ahead of the game. Today, the ideas they laid out are writ large across the web: YouTube is even more enormous than it was in the past, trading links has become a real core of online activity, and no site would seriously consider launching without social elements.</p>
<p><a href="http://gigaom2.files.wordpress.com/2011/08/joshschachter.jpg"><img  title="joshschachter" src="http://gigaom2.files.wordpress.com/2011/08/joshschachter.jpg?w=300&#038;h=201" alt="" width="300" height="201" class="alignright size-medium wp-image-398061" /></a></p>
<p>But ever since its companies sold, 2005&#8242;s graduating class has seen the direction and shape of the web move away from them. Essentially, as Facebook rose, so their influence has faded. And so now we seem them attempting to come back and prove they can do it all over again: There&#8217;s Hurley, Chen, Butterfield. There&#8217;s Caterina Fake, Flickr&#8217;s other co-founder, who is currently hard at work on a <a href="http://caterina.net/wp-archives/81">new stealth startup</a> called <a href="http://2bkco.com/">2bkco</a> (see disclosure). And while Delicious founder Joshua Schachter might not be involved in the new version of the site he created, he&#8217;s running another company <a href="http://gigaom.com/2011/08/26/tasty-labs-jig/">dedicated to making social software more useful</a>.</p>
<p>Beyond building things they like, what is it they are all trying to do? Do they want to claw back some of that influence, or prove that the ideas they had in the past are still important? It&#8217;s hard to say. Certainly, they are all more than simply lucky, because they are clearly talented people. But here&#8217;s the thing: the web looks like a very different place today than it did back then.</p>
<p>In reality, the company each of these entrepreneurs probably thought they could build is what we know as Facebook. But the Facebook of today is a radically different kind of service than the one they imagined, and it&#8217;s native to a different kind of web than the one inhabited by Delicious or Flickr or any of the others. It&#8217;s rapaciously hungry, unashamed to force us to behave in particular ways &#8212; and prepared to collect an overwhelming volume of data to get what it wants.</p>
<p>Sometimes it feels as if the early social sites are like internal combustion engines, purring away happily while Facebook powers up like a particle accelerator. And that&#8217;s why it&#8217;s important for this returning group of entrepreneurs to do more than simply bring the ideas they had in the past back to life.</p>
<p>Silicon Valley is populated with people who got lucky once and cashed out, usually thanks to the largesse of a free-spending major corporation like Google, Microsoft or (now) Facebook. Many simply disappear with their winnings and are never heard of again. Others return with new ideas and new companies. Why? Partly because that&#8217;s the only thing they know how to do &#8212; and partly because they want to prove that they weren&#8217;t just fortunate, they were good. And that&#8217;s the challenge facing this latest crop of success stories, too. How they fare remains to be seen.</p>
<p><em><strong>Disclosure:</strong> 2bkco is backed by True Ventures, a venture capital firm that is an investor in the parent company of this blog, GigaOm. Om Malik, founder of GigaOm, is also a venture partner at True.</em></p>
<br />  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=412041&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=658988"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=658988" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=412041+can-web-2-0-stars-get-a-second-chance-at-success&utm_content=bobbiejohnson">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2011/12/defining-work-in-the-digital-age-an-analysis-by-gigaom-pro/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=412041+can-web-2-0-stars-get-a-second-chance-at-success&utm_content=bobbiejohnson">Defining work in the digital age: an analysis by GigaOM Pro</a></li><li><a href="http://pro.gigaom.com/2011/11/connected-world-the-consumer-technology-revolution/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=412041+can-web-2-0-stars-get-a-second-chance-at-success&utm_content=bobbiejohnson">Connected world: the consumer technology revolution</a></li><li><a href="http://pro.gigaom.com/2011/10/flash-analysis-the-future-of-yahoo/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=412041+can-web-2-0-stars-get-a-second-chance-at-success&utm_content=bobbiejohnson">Flash analysis: the future of Yahoo</a></li></ul>]]></content:encoded>
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		<title>Delicious hopes new taste will prove a hit</title>
		<link>http://gigaom.com/2011/09/27/delicious-hopes-new-taste-will-prove-a-hit/</link>
		<comments>http://gigaom.com/2011/09/27/delicious-hopes-new-taste-will-prove-a-hit/#comments</comments>
		<pubDate>Tue, 27 Sep 2011 10:58:27 +0000</pubDate>
		<dc:creator>Bobbie Johnson</dc:creator>
				<category><![CDATA[@CNN]]></category>
		<category><![CDATA[avos]]></category>
		<category><![CDATA[bitly]]></category>
		<category><![CDATA[Chad Hurley]]></category>
		<category><![CDATA[Delicious]]></category>
		<category><![CDATA[social bookmarking]]></category>
		<category><![CDATA[Steve Chen]]></category>
		<category><![CDATA[Yahoo]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=411837</guid>
		<description><![CDATA[Sold by Yahoo to the founders of YouTube, social bookmarking service Delicious is one of the great survivors of Web 2.0. But can a revamp convince new users to bookmark the web -- and keep the old ones happy at the same time?<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=411837&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>Less than a year ago news leaked that Yahoo was <a href="http://gigaom.com/2010/12/16/yahoo-starts-to-hack-off-some-dead-limbs/">planning to &#8220;sunset&#8221;</a> the social bookmarking service Delicious. Then the company backtracked, saying it didn&#8217;t plan to shut Delicious down; <a href="http://blog.delicious.com/blog/2010/12/whats-next-for-delicious.html">a sale was its preferred option</a>.</p>
<p>After a wobbly few months, <a href="http://gigaom.com/2011/04/27/can-delicious-solve-our-information-discovery-problem/">the site was bought by AVOS</a>, a new company formed by YouTube founders Steve Chen and Chad Hurley, who promised &#8220;to take on the challenge of building the best information-discovery service on the web.”</p>
<p>Now we get to see exactly what they mean. The new-look Delicious launched overnight.</p>
<p><a href="http://gigaom2.files.wordpress.com/2011/09/deliciousnew-1.jpg"><img  title="deliciousnew-1" src="http://gigaom2.files.wordpress.com/2011/09/deliciousnew-1.jpg?w=708" alt=""   class="aligncenter size-full wp-image-411838" /></a></p>
<p>So what do you get? Let&#8217;s take a look.</p>
<p>First up, signing up is easy. Although I was a long-time Delicious user, first joining back in 2005, I stopped using the service last year and defected to <a href="http://www.pinboard.in">Pinboard.in</a>, a great clone aimed at power users. In fact, when AVOS moved to the new Delicious, they actually deleted my original account. So I was able to use the service as if for the first time.</p>
<p>Once inside, there are some obvious visual changes. Everything has a slightly warmer, softer tone; gone are the sharp edges and minimalist presentations that made Delicious look like the work of an engineer.</p>
<p>Popular links are presented in a straightforward list, while groups of links (known as &#8220;stacks&#8221;) are pushed to users in a glossy format supported by photographs. It&#8217;s nice eye candy, but takes up a lot of screen space.</p>
<p>In terms of functionality? Well, it&#8217;s tempting to say that the new Delicious is a bit like Pepsi of old: <a href="http://www.retrojunk.com/details_commercial/1364/">&#8220;new look, same great taste&#8221;</a>. But it&#8217;s probably more accurate to simply point out that the revamp is less than radical.</p>
<span class='embed-youtube' style='text-align:center; display: block;'><iframe class='youtube-player' type='text/html' width='604' height='370' src='http://www.youtube.com/embed/HcgtFUN8bgE?version=3&#038;rel=1&#038;fs=1&#038;showsearch=0&#038;showinfo=1&#038;iv_load_policy=1&#038;wmode=transparent' frameborder='0'></iframe></span>
<p>Most of the obvious changes are essentially updating the slightly dated lexicon of Delicious and bringing it in line with a more modern, social web context. For example, users can now add avatars &#8212; something that seems almost idiotically simple, but had never emerged with its previous, spartan approach.</p>
<p>Elsewhere, users now &#8220;follow&#8221; somebody instead of adding them to their network. And collections of links &#8212; which were previously known as bundles &#8212; have become &#8220;stacks&#8221;. These are described as <a href="http://www.delicious.com/help?autoplay=1">playlists for the web</a>, a signpost that AVOS wants to make Delicious more appealing to mainstream audiences.</p>
<p>In truth, however, none of this is a major departure from what Delicious already did, and it&#8217;s certainly not much of a departure from other link collecting or list-making tools such as <a href="http://www.bitly.com">Bitly</a>.</p>
<p>In a blog post announcing the launch, <a href="http://www.avos.com/new-delicious/">AVOS admits that most of the work was behind the scenes</a>, rather than in adding new elements to the site.</p>
<blockquote><p>We realized that in order to keep innovating over the long term, the eight-year-old site needed to be rebuilt from the ground up. The result is a new homepage, interface and back-end architecture designed to make Delicious easier to use.</p>
<p>We’re proud of what we built, but the process has also brought the site “back to beta” as a work in progress.</p></blockquote>
<p>But in doing so, it&#8217;s also managed to break some things that old-time users were used to. A string of my Twitter followers pointed out broken features. For example, existing users complain that their old bundles seem to have disappeared completely; there are lots of reports of problems with browser plug-ins, RSS feeds appear to have stopped working and some of the <a href="http://delicious.com/popular/test">old pages aren&#8217;t working</a>.</p>
<p>Still, these are early days. The product is essentially starting over again, and if users are prepared to accept that this is a beta then there is time &#8212; and trust &#8212; to rebuild.</p>
<p>Can new users be enticed? Will old users stick around? Even though the new Delicious looks juicier, it&#8217;s not clear whether the flavor it had has disappeared or been improved upon. Either way, it looks like the hard work is only just beginning.</p>
<br />  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=411837&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=747659"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=747659" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=411837+delicious-hopes-new-taste-will-prove-a-hit&utm_content=bobbiejohnson">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/report/frenemy-mine-the-pros-and-cons-of-social-partnerships-for-online-media-companies/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=411837+delicious-hopes-new-taste-will-prove-a-hit&utm_content=bobbiejohnson">Frenemy mine: The pros and cons of social partnerships for online media companies</a></li><li><a href="http://pro.gigaom.com/report/content-monetization-news-licensing-and-syndication-still-need-marketplaces-and-infrastructure/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=411837+delicious-hopes-new-taste-will-prove-a-hit&utm_content=bobbiejohnson">Content monetization: News licensing and syndication still need marketplaces and infrastructure</a></li><li><a href="http://pro.gigaom.com/2012/10/the-state-of-cross-platform-measurement-across-tv-online-and-social/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=411837+delicious-hopes-new-taste-will-prove-a-hit&utm_content=bobbiejohnson">The state of cross-platform media measurement</a></li></ul>]]></content:encoded>
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		<title>With Tap11 Buy AVOS Is Playing a Big Game With Big Data</title>
		<link>http://gigaom.com/2011/05/09/avos-tap11-acquisition/</link>
		<comments>http://gigaom.com/2011/05/09/avos-tap11-acquisition/#comments</comments>
		<pubDate>Mon, 09 May 2011 19:00:45 +0000</pubDate>
		<dc:creator>Colleen Taylor</dc:creator>
				<category><![CDATA[@NYT]]></category>
		<category><![CDATA[avos]]></category>
		<category><![CDATA[Chad Hurley]]></category>
		<category><![CDATA[Delicious]]></category>
		<category><![CDATA[M&A]]></category>
		<category><![CDATA[market research]]></category>
		<category><![CDATA[mergers-and-acquisitions]]></category>
		<category><![CDATA[Procter and Gamble]]></category>
		<category><![CDATA[Steve Chen]]></category>
		<category><![CDATA[talkbin]]></category>
		<category><![CDATA[Yahoo]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=342187</guid>
		<description><![CDATA[AVOS, the new startup run by YouTube founders Chad Hurley and Steve Chen, could be targeting the consumer and brand research market with its acquisition of Tap11. Such a move would pit the startup against tech industry stalwarts like Google and Salesforce.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=342187&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><a href="http://gigaom2.files.wordpress.com/2011/05/moneyimage-e1304428481204.jpg"><img  title="money=image" src="http://gigaom2.files.wordpress.com/2011/05/moneyimage-e1304428481204.jpg?w=708" alt=""   class="alignleft size-full wp-image-339477" /></a>AVOS, the new startup run by YouTube founders Chad Hurley and Steve Chen, brought much more clarity to its strategy Monday by announcing its <a href="http://www.avos.com/youtube-founders-acquire-tap11/">acquisition</a><a href="http://www.avos.com/youtube-founders-acquire-tap11/"> of social media analytics startup Tap11</a>. The deal suggests AVOS could be targeting the market research segment, a move that would pit the startup against some of the tech industry&#8217;s heaviest hitters, including Google, Salesforce.com and even large ad firms.</p>
<p>AVOS launched in late April with a headline-grabbing <a href="http://gigaom.com/2011/04/27/can-delicious-solve-our-information-discovery-problem/">acquisition of social bookmarking pioneer Delicious</a> from Yahoo, but thus far, its exact strategy has been tough to pin down. On its website, <a href="http://www.avos.com/">AVOS describes itself simply as &#8220;an Internet company&#8221;</a> that aims to &#8220;help solve the problem of information overload.&#8221;</p>
<p>In a presentation at GigaOM&#8217;s Structure Big Data conference in March, <a href="http://gigaom.com/2011/03/23/tap11-tries-to-tame-the-twitter-data-firehose/">Tap11 Co-founder Braxton Woodham described the startup</a> as an &#8220;Omniture of the real-time web&#8221; that companies can use to track what&#8217;s being said online about their brands in real-time (check out the video below). Tap11&#8242;s technology tracks specific topic mentions on Twitter and catalogs the information into searchable archives that companies can analyze. Tap11 has expressed plans to expand to other social platforms, but as evidenced by its sale to AVOS, the company&#8217;s technology is pretty impressive as is: With more than <a href="http://blog.twitter.com/2011/03/numbers.html">140 million Tweets </a><a href="http://blog.twitter.com/2011/03/numbers.html">being posted daily</a>, sifting intelligence from Twitter&#8217;s firehose is no small feat.</p>
<p>Together, the capabilities of Tap11 and Delicious could allow AVOS to build an analytical dashboard that companies can use to monitor everything that&#8217;s being said about their brands on the web. Understanding public sentiment is the Holy Grail for consumer product companies&#8211; Procter &amp; Gamble alone spends $350 million a year on market research&#8211; but even the most well-funded firms <a href="http://adage.com/article/news/p-g-surveys-fade-consumers-reach-brands-social-media/149509/ ">still conduct the majority of their studies offline</a> with decades-old tools like panels and telephone surveys.</p>
<p>Recent deals such as <a href="http://gigaom.com/2011/03/30/salesforce-buys-radian6-to-make-companies-more-social/">Salesforce&#8217;s purchase of Radian6</a>  and <a href="http://techcrunch.com/2011/04/25/google-acquires-talkbin-a-feedback-platform-for-businesses-thats-only-five-months-old/">Google&#8217;s acquisition</a><a href="http://techcrunch.com/2011/04/25/google-acquires-talkbin-a-feedback-platform-for-businesses-thats-only-five-months-old/"> of TalkBin</a> indicate the tech industry&#8217;s big players have just started to see there&#8217;s an opportunity to make a lot of money by helping bring the market research industry into the Internet age. With the Tap11 deal, AVOS may be setting itself up to compete with some pretty heavy hitters.</p>
<p><iframe width="560" height="340" src="http://cdn.livestream.com/embed/gigaombigdata?layout=4&amp;clip=pla_163bd73c-932c-43f9-9fd4-541cabd47ddc&amp;autoplay=false" style="border:0;outline:0" frameborder="0" scrolling="no"></iframe>
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<br />  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=342187&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=646237"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=646237" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=342187+avos-tap11-acquisition&utm_content=colleengigaom">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2011/05/the-case-for-increased-ma-in-2011-actions-and-outlooks/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=342187+avos-tap11-acquisition&utm_content=colleengigaom">The Case for Increased M&amp;A in 2011: Actions and Outlooks</a></li><li><a href="http://pro.gigaom.com/report/content-monetization-news-licensing-and-syndication-still-need-marketplaces-and-infrastructure/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=342187+avos-tap11-acquisition&utm_content=colleengigaom">Content monetization: News licensing and syndication still need marketplaces and infrastructure</a></li><li><a href="http://pro.gigaom.com/2012/10/the-state-of-cross-platform-measurement-across-tv-online-and-social/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=342187+avos-tap11-acquisition&utm_content=colleengigaom">The state of cross-platform media measurement</a></li></ul>]]></content:encoded>
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		<title>Can Delicious Solve Our Information Discovery Problem?</title>
		<link>http://gigaom.com/2011/04/27/can-delicious-solve-our-information-discovery-problem/</link>
		<comments>http://gigaom.com/2011/04/27/can-delicious-solve-our-information-discovery-problem/#comments</comments>
		<pubDate>Wed, 27 Apr 2011 21:45:27 +0000</pubDate>
		<dc:creator>Mathew Ingram</dc:creator>
				<category><![CDATA[Chad Hurley]]></category>
		<category><![CDATA[Delicious]]></category>
		<category><![CDATA[Future of Media]]></category>
		<category><![CDATA[media]]></category>
		<category><![CDATA[Steve Chen]]></category>
		<category><![CDATA[Yahoo]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=337174</guid>
		<description><![CDATA[YouTube founders Chad Hurley and Steve Chen have acquired Delicious, but it sounds like they have something much bigger in mind than just maintaining the service. So what could Delicious become? The key is information discovery, one of the meatiest problems in media right now.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=337174&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><a href="http://gigaom2.files.wordpress.com/2011/04/4791113787_f5088b01ca_z.png"><img src="http://gigaom2.files.wordpress.com/2011/04/4791113787_f5088b01ca_z.png?w=300&#038;h=199" alt="" title="4791113787_f5088b01ca_z" width="300" height="199"  class="alignleft size-medium wp-image-337199" /></a></p>
<p>Yahoo said today that it isn&#8217;t killing its Delicious social-bookmarking service after all, as <a href="http://gigaom.com/2010/12/16/yahoo-starts-to-hack-off-some-dead-limbs/">some suspected it might</a> when it was included on a list of Yahoo assets marked for &#8220;sunsetting&#8221; late last year. Instead Yahoo is <a href="http://ycorpblog.com/2011/04/27/youtube-acquire-delicious/">selling the service to Chad Hurley and Steve Chen, two of the co-founders of YouTube</a>. Although the new buyers say they are planning to maintain the service as is, it also sounds like they have something much bigger in mind &#8212; and they obviously know a thing or two about building a small service into a major web property. So what could Delicious become? The key to answering that question is information discovery, one of the meatiest problems in media right now.</p>
<p>In <a href="http://www.avos.com/delicious-press-release/">a statement about the acquisition</a>, Hurley and Chen&#8217;s new company (known as AVOS) hinted at this future by saying that their plan is to &#8220;build a world-class team to take on the challenge of building the best information-discovery service on the web.&#8221; The company also said that it wants to solve the problem of information overload, which is a problem &#8220;not just in the world of video, but also cutting across every information-intensive media type,&#8221; according to Chen. Hurley left YouTube last October, and Chen left in 2009.</p>
<p>So how could a bookmark-sharing service &#8212; which never really cracked the mainstream web-user market when it was a standalone business run by founder Josh Schachter, and didn&#8217;t come any closer to big time adoption <a href="http://gigaom.com/2005/12/09/yahoo-buys-delicious/">after its acquisition by Yahoo in 2005</a> &#8212; solve that problem? The answer lies in how we consume information now, and how that is changing. One of the biggest changes is the social nature of content; how we share it and also discover it via social networks such as Twitter and Facebook, and the increasing amounts of content coming not just from those networks but from apps and services like <a href="http://instagram.com">Instagram</a>.</p>
<p>In many ways, services such as <a href="http://instapaper.com">Instapaper</a> and <a href="http://evernote.com">Evernote</a> and Twitter&#8217;s favorite feature have taken over the space where Delicious used to be a player: they are all ways of keeping track of those web links and photos and other bits of data that we don&#8217;t want to lose as the real-time information stream flows past us at a hundred miles an hour. But they are disconnected from each other &#8212; my Instapaper doesn&#8217;t know that I favorited something on Twitter, and vice versa. Evernote is close to being a &#8220;backup brain&#8221; in that sense, but there is still plenty of room to solve that problem of tracking what we have read and shared, and helping us make sense of it. This also arguably something that Google should have &#8212; or could have &#8212; done using its RSS reader as a foundation, but hasn&#8217;t.</p>
<p>And so far, even the existing players have only started to scratch the surface of what they could do in terms of information discovery and smart recommendation, <a href="http://gigaom.com/2011/02/28/recommendation-is-still-the-holy-grail-for-news/">which I have argued in the past is the Holy Grail of media</a>. Instapaper has added features that let you share with others, and see what your friends have shared, and that&#8217;s a step in the direction of discovery; so is News.me letting you <a href="http://gigaom.com/2011/04/20/news-me-and-trove-bring-us-closer-to-the-daily-me/">look over the shoulder</a> of others as they read, and <a href="http://gigaom.com/2011/03/09/the-race-to-build-the-daily-me-continues/">Zite&#8217;s explicit recommendations</a>.</p>
<p>But think about the vast amount of content that has already been sucked in by Delicious over the years &#8212; arguably the single biggest asset that the company has, and the one Hurley and Chen were likely willing to pay up for. Those millions of shared bookmarks are a kind of social graph of content in a way: they are implicit signals from all the people who shared those links, or stored them for later, that there is valuable content there. Some of those links may be dead or changed, but it&#8217;s still a fairly substantial foundation for an information-discovery service to build on.</p>
<p>Search Engine Land says that Hurley and Chen <a href="http://searchengineland.com/delicious-now-property-of-youtube-founders-74874">might be trying to take on Google</a>, and in a sense they are: the way we find information is changing, and Google is trying to catch up to those changes too. It&#8217;s mostly failing so far. The new kings of social information discovery are Twitter and Facebook &#8212; and the Delicious acquisition is a sign that YouTube&#8217;s former founders would like to join that race.</p>
<p><em>Thumbnail photo <a href="http://creativecommons.org/licenses/by/2.0/deed.en">courtesy</a> of Flickr user <a href="http://www.flickr.com/photos/retinafunk/4791113787/">retinafunk</a></em></p>
<br />  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=337174&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=849316"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=849316" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=337174+can-delicious-solve-our-information-discovery-problem&utm_content=mathewingram">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2011/02/content-farms-the-players-the-benefits-the-risks/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=337174+can-delicious-solve-our-information-discovery-problem&utm_content=mathewingram">Content Farms: The Players, The Benefits, The Risks</a></li><li><a href="http://pro.gigaom.com/2011/01/how-media-companies-can-compete-online/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=337174+can-delicious-solve-our-information-discovery-problem&utm_content=mathewingram">How Media Companies Can Compete Online</a></li><li><a href="http://pro.gigaom.com/report/social-networks-will-displace-business-processes-not-socialize-them/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=337174+can-delicious-solve-our-information-discovery-problem&utm_content=mathewingram">Social networks will displace business processes, not socialize them</a></li></ul>]]></content:encoded>
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		<title>Steve Chen&#8217;s Golf Swing and Other New Projects</title>
		<link>http://gigaom.com/2009/06/30/steve-chens-golf-swing-and-other-new-projects/</link>
		<comments>http://gigaom.com/2009/06/30/steve-chens-golf-swing-and-other-new-projects/#comments</comments>
		<pubDate>Tue, 30 Jun 2009 21:00:47 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
				<category><![CDATA[SYN Feature Enterprise]]></category>
		<category><![CDATA[Steve Chen]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://newteevee.com/?p=27514</guid>
		<description><![CDATA[As we&#8217;ve known for quite a while now, Steve Chen has moved on from running YouTube&#8217;s technology. MediaMemo today got this quote from YouTube PR: “Steve shifted his focus to help with some Google engineering projects. He’s still involved with YouTube and invested in its success.&#8221; [&#8230;]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=219603&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>As we&#8217;ve <a href="http://newteevee.com/2008/11/06/ashwin-navin-leaving-bittorrent-forming-new-venture-with-youtubes-chen-others/">known</a> for quite a while now, Steve Chen has moved on from running YouTube&#8217;s technology. MediaMemo <a href="http://mediamemo.allthingsd.com/20090630/youtube-cofounder-steve-chen-moves-on-stays-with-google/">today</a> got this quote from YouTube PR: “Steve shifted his focus to help with some Google engineering projects. He’s still involved with YouTube and invested in its success.&#8221; Chen has not held the CTO title since last fall, but YouTube has not named a replacement for that specific role.</p>
<p>Chen, the YouTube co-founder and CTO of the site until well after it got bought, deserves credit for his emphasis on accessibility &#8212; something that made YouTube stand out from its video portal peers as it rapidly grew. He spoke about his philosophy of prioritizing widespread access before addressing quality at our NewTeeVee conference a couple years ago (<a href="http://newteevee.com/2007/11/14/ntv-live-featured-conversation-steve-chen-youtube/">live blog</a>, <a href="http://newteevee.com/2007/11/24/ntv-live-video-recap-steve-chen/">writeup and video</a>).</p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="320" height="265" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/BJA1ODsavs0&amp;hl=en&amp;fs=1&amp;hd=1" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="320" height="265" src="http://www.youtube.com/v/BJA1ODsavs0&amp;hl=en&amp;fs=1&amp;hd=1" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p>So what is Chen really up to? We do know from his YouTube account, where he signs in every now and again, that he&#8217;s learning to play golf! (See <a href="http://www.youtube.com/watch?v=BJA1ODsavs0">video</a> above.)</p>
<br />  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=219603&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=244346"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=244346" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=video&utm_medium=editorial&utm_campaign=auto3&utm_term=219603+steve-chens-golf-swing-and-other-new-projects&utm_content=lizg">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2012/12/connected-consumer-2013-how-2012-laid-the-groundwork-for-change/?utm_source=video&utm_medium=editorial&utm_campaign=auto3&utm_term=219603+steve-chens-golf-swing-and-other-new-projects&utm_content=lizg">How consumer media will change in 2013</a></li><li><a href="http://pro.gigaom.com/2012/10/what-the-shift-to-the-cloud-means-for-the-future-epg/?utm_source=video&utm_medium=editorial&utm_campaign=auto3&utm_term=219603+steve-chens-golf-swing-and-other-new-projects&utm_content=lizg">What the shift to the cloud means for the future EPG</a></li><li><a href="http://pro.gigaom.com/2012/10/connected-consumer-third-quarter-2012-analysis-and-outlook/?utm_source=video&utm_medium=editorial&utm_campaign=auto3&utm_term=219603+steve-chens-golf-swing-and-other-new-projects&utm_content=lizg">Connected consumer third-quarter 2012</a></li></ul>]]></content:encoded>
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			<media:title type="html">Liz Gannes</media:title>
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		<title>Steve Chen: Videos Provide More Political Context</title>
		<link>http://gigaom.com/2008/09/17/steve-chen-videos-provide-more-political-context/</link>
		<comments>http://gigaom.com/2008/09/17/steve-chen-videos-provide-more-political-context/#comments</comments>
		<pubDate>Wed, 17 Sep 2008 17:12:44 +0000</pubDate>
		<dc:creator>Chris Albrecht</dc:creator>
				<category><![CDATA[CNN Media]]></category>
		<category><![CDATA[Hitlines]]></category>
		<category><![CDATA[NYT Internet]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[tablet pc]]></category>
		<category><![CDATA[Gavin Newsom]]></category>
		<category><![CDATA[Steve Chen]]></category>
		<category><![CDATA[YouTube]]></category>

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		<description><![CDATA[San Francisco Mayor Gavin Newsom sat down for a chat with YouTube co-founder Steve Chen last night to discuss the role of YouTube in politics. In the age of the &#8220;Macaca Moment&#8221; and the Hillary Clinton &#8220;1984&#8243; ad, video and YouTube specifically are affecting political campaigns. [&#8230;]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=213559&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>San Francisco Mayor Gavin Newsom sat down for a chat with <a href="http://www.youtube.com">YouTube</a> co-founder Steve Chen last night to discuss the role of YouTube in politics. In the age of the <a href="http://www.youtube.com/watch?v=r90z0PMnKwI">&#8220;Macaca Moment&#8221;</a> and the Hillary Clinton <a href="http://www.youtube.com/watch?v=6h3G-lMZxjo">&#8220;1984&#8243;</a> ad, video and YouTube specifically are affecting political campaigns. Chen mostly spoke in broad strokes when discussing his company&#8217;s role in the political process, but things got interesting when the conversation turned to context and the ubiquity of video.</p>
<p><a href="http://newteevee.files.wordpress.com/2008/09/gavinchen2.jpg"><img  title="gavinchen2" src="http://newteevee.files.wordpress.com/2008/09/gavinchen2.jpg?w=514&#038;h=354" alt="" width="514" height="354" class=" alignleft" /></a></p>
<p>One question was from an audience member who wanted to know if Chen felt that YouTube videos made politicians&#8217; comments more in context or out-of-context. Chen said there was &#8220;more context with a 30 second video than a two sentence line in print.&#8221; He also said that the stuff that goes on before, during or after you watch the video (like comments) helps provide even more context.</p>
<p><span id="more-213559"></span></p>
<p>The idea of context in last night&#8217;s setting was an interesting one. Living in the Bay Area, it&#8217;s easy to forget that there is a world of people for whom the simple act of emailing is new, let alone watching a video online. The woman next to me was a retiree originally from the Ukraine. She said when she was growing up, her town had <em>one line</em> connecting it to the outside world. On one end of that line was Moscow, on the other end in her town was a loudspeaker. Talk about bandwidth throttling.</p>
<p>When discussing the &#8220;Macaca Moment&#8221; of Senator George Allen, Chen talked about the two sides of YouTube: the controlled official side used by the campaigns to post candidate videos and ads, and the user side, with unapproved videos being posted. Chen said it was useful for voters to see more than the on-camera persona of candidates.</p>
<p>Newsom then asked whether the constant presence of video cameras in cell phones and other devices meant that politicians had to always be &#8220;on&#8221; for fear of being caught in a bad light, and if being &#8220;always on&#8221; was a beneficial. Chen believed that whether moments were captured on camera and uploaded or written up in a blog post, this always-on nature of media wound up being a good thing for the voters.</p>
<p>Chen also talked about the &#8220;YouTube Debates&#8221; that happened earlier this presidential season. When asked about future YouTube involvement in the political process he only brought up candidates and users uploading videos, but there was no mention of additional debate participation, indicating that there are <a href="http://newteevee.com/2007/07/26/republican-edition-of-youtube-debate-on-the-rocks/">no melting snowmen</a> in the cards for future debates.</p>
<br /><img alt="" border="0" src="http://feeds.wordpress.com/1.0/categories/gigaom2.wordpress.com/213559/" /> <img alt="" border="0" src="http://feeds.wordpress.com/1.0/tags/gigaom2.wordpress.com/213559/" /> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=213559&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=215220"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=215220" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=video&utm_medium=editorial&utm_campaign=auto3&utm_term=213559+steve-chen-videos-provide-more-political-context&utm_content=calbrecht">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2012/12/connected-consumer-2013-how-2012-laid-the-groundwork-for-change/?utm_source=video&utm_medium=editorial&utm_campaign=auto3&utm_term=213559+steve-chen-videos-provide-more-political-context&utm_content=calbrecht">How consumer media will change in 2013</a></li><li><a href="http://pro.gigaom.com/2012/10/what-the-shift-to-the-cloud-means-for-the-future-epg/?utm_source=video&utm_medium=editorial&utm_campaign=auto3&utm_term=213559+steve-chen-videos-provide-more-political-context&utm_content=calbrecht">What the shift to the cloud means for the future EPG</a></li><li><a href="http://pro.gigaom.com/2012/10/connected-consumer-third-quarter-2012-analysis-and-outlook/?utm_source=video&utm_medium=editorial&utm_campaign=auto3&utm_term=213559+steve-chen-videos-provide-more-political-context&utm_content=calbrecht">Connected consumer third-quarter 2012</a></li></ul>]]></content:encoded>
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			<media:title type="html">Chris Albrecht</media:title>
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