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carrieriq

Unlike competitor Sprint, T-Mobile has taken a more restrained approach to its use of Carrier IQ’s handset monitoring software. T-Mobile acknowledged installing the software in 450,000 Android and BlackBerry phones, but it claimed to use a limited version and collects data only for troubleshooting purposes. Read more »

Lab_Rats

In documents released late Monday, Carrier IQ revealed its phone monitoring software isn’t just sending same generic performance and network metrics from every device. Operators could use Carrier IQ’s platform to perform research on their unwitting customers, recruiting their phones into virtual focus groups. Read more »

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privacy

What exactly is Carrier IQ doing with your smartphone data? It claims that only its selling network performance metrics to operators. But relationships it has with media analytics firms and handset makers imply otherwise. With 150 million smartphones tracked Carrier IQ has big data goldmine. Read more »