Sponsored post: Berkeley-Stanford Cleantech Conference 7
Sputnik 2.0? The Pursuit of Green Jobs in China and the U.S. Read more »
From the Contact Center: Benefits of SIP-enabled VoIP for Improving Workflow and Communications Across Multiple Worksites
Contact centers that want to easily interoperate with other vendors, partners, and worksites must standardize with Session Initial Protocol (SIP) over their Voice-over-IP (VoIP) communications systems. Read more »
From the Contact Center: Benefits of SIP-enabled VoIP for Improving Workflow and Communications Across Multiple Worksites
Contact centers that want to easily interoperate with other vendors, partners, and worksites must standardize with Session Initial Protocol (SIP) over their Voice-over-IP (VoIP) communications systems. Read more »
How Can You Leverage Subscriber Data to Improve Customer Loyalty and Increase ARPU?
Network providers have lots of data on their customers. Network providers thought they could sell that data to ad networks. But given mounting privacy concerns and a great desire not to upset or lose customers by selling their personal data, this revenue model is not acceptable. Read more »
Improve Enterprise Efficiencies by Managing Workload and Tasks Across the Entire Organization
Depending on how you view customer service, it’s either a cost center (aka, necessary evil), or it’s a fantastic tool for word-of-mouth marketing and upselling additional products and services. Customers want service immediately, not in 24 hours. Delivering real-time quality service requires improving efficiencies throughout your […] Read more »
Improve Enterprise Efficiencies by Managing Workload and Tasks Across the Entire Organization
Depending on how you view customer service, it’s either a cost center (aka, necessary evil), or it’s a fantastic tool for word-of-mouth marketing and upselling additional products and services. Customers want service immediately, not in 24 hours. Delivering real-time quality service requires improving efficiencies throughout your […] Read more »
Quick Search Box or Quicksilver?
What was once Quicksilver would provide the basis for Google Quick Search Box. With both a community-supported version of Quicksilver that runs smoothly on OS X 10.6, as well as the Google-backed Quick Search Box, which is the better choice for daily use? Read more »
Maintaining Company Insight Requires Mobile-Accessible Collaboration
HP’s Lew Platt famously said, “If HP knew what HP already knows.” At the time, Platt was referring to his executives’ inability to effectively access employees’ knowledge and use it to make decisions. Maintaining ongoing communications and collaboration across staff is critical for growth and innovation. […] Read more »
Four Recommendations for a Successful Mobile App Market
Consumers have an insatiable demand for bandwidth-hungry applications, and there are a multitude of challenges in trying to appease them. Researching behaviors through its application enablement program, Alcatel-Lucent has developed a series of four recommendations for network providers on how best to meet consumer demands. Read more »
Sponsor post: New Carrier-App Developer Relationships Speed Up Innovation and Time to Market
Even though mobile app stores have been around for a while, it wasn’t until Apple opened its App Store in 2008 that true relationships with developers become critical to application development. While the Apple App Store has been successful, it’s only one approach. Read more »
Highwinds Acquires BandCon, Hires Former Panther CEO
Network services provider Highwinds has acquired BandCon in a deal that will grow its sales force and double its network capacity in the US. At the same time, Highwinds has hired former Panther Express CEO Steve Liddell to lead its CDN and network services group. Read more »
Akamai Launches Open Video Player for HTML5 Toolkit
Akamai has released a new Open Video Player for HTML5 developer toolkit, aimed at simplifying the task of creating flexible HTML5-based video player applications for delivery of HTTP content. Read more »
Akamai Launches Open Video Player for HTML5 Toolkit
Akamai has released a new Open Video Player for HTML5 developer toolkit, aimed at simplifying the task of creating flexible HTML5-based video player applications for delivery of HTTP content. Read more »
If It’s on Your Computer, It’s on Your iPhone
Climbing at 14,000 feet? Sailing in Sydney harbor? You never know when access to your computer will come in handy. Some say the iPhone & iPad aren’t for business. But LogMeIn Ignition for iPhone and iPad users disagree. Read more »
iPads, Say Hello to Flash –- With LogMeIn Ignition
Beef up your iPad’s capabilities with LogMeIn Ignition. With just a simple touch, you can control your work or home computer –- including your applications, files, emails and databases, even programs not supported by iPad or iPhone — turning such devices into powerful business tools. Read more »
The Facebook Imperative
Salesforce Chatter brings the best of Facebook and Twitter to businesses, and it’s completely secure and private — making people more productive and companies more competitive. We’ve seen it in action ourselves: Chatter fundamentally changed how we collaborate on product development, customer acquisition and content creation. Read more »
Paramount COO: Three Strikes Won’t Stop Piracy
Three strikes and you’re out used to be the entertainment industry’s favorite approach against P2P piracy. However, with more and more people moving towards one-click hosters, Paramount COO Frederick Huntsberry is now calling three strikes ineffective, instead calling for laws to have ISPs block pirate websites. Read more »
SlingPlayer Lands on Android Phones
SlingPlayer — the fastest and latest version — has landed on Android phones. To watch your home TV anywhere you are, Android-style, all it takes is a Slingbox connected to your home TV system and the slickest-ever version of SlingPlayer Mobile loaded on your phone. Read more »
