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		<title>Connected consumer first-quarter 2013: Analysis and outlook</title>
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		<pubDate>Fri, 12 Apr 2013 22:46:59 +0000</pubDate>
		<dc:creator><a href="http://pro.gigaom.com/members/paulsweeting/" rel="author">Paul Sweeting</a></dc:creator>
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		<guid isPermaLink="false">http://pro.gigaom.com/?post_type=go-report&#038;p=173544/</guid>
		<description><![CDATA[Many long-standing legal rules of engagement between publishers and consumers tilted the playing field in unexpected ways in the first quarter. The period also saw a major expansion in the amount and quality of original productions for web-based video platforms and a major move by chipmaker Intel to stake a claim in the digital living room.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=648529&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>Many long-standing legal rules of engagement between publishers and consumers tilted the playing field in unexpected ways in the first quarter. The period also saw a major expansion in the amount and quality of original productions for web-based video platforms and a major move by chipmaker Intel to stake a claim in the digital living room.</p>
<br />  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=648529&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=926871"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=926871" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=pro&utm_medium=editorial&utm_campaign=auto3&utm_term=648529+connected-consumer-first-quarter-2013-analysis-and-outlook&utm_content=gigaedit">Sign up for a free trial</a>.</p><ul></ul>]]></content:encoded>
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		<title>Cloud and data first-quarter 2013: analysis and outlook</title>
		<link>http://pro.gigaom.com/report/cloud-and-data-first-quarter-2013-analysis-and-outlook/</link>
		<comments>http://pro.gigaom.com/report/cloud-and-data-first-quarter-2013-analysis-and-outlook/#comments</comments>
		<pubDate>Tue, 09 Apr 2013 06:55:36 +0000</pubDate>
		<dc:creator><a href="http://pro.gigaom.com/members/davidlinthicum/" rel="author">David S. Linthicum</a></dc:creator>
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		<guid isPermaLink="false">http://pro.gigaom.com/?post_type=go-report&#038;p=173124/</guid>
		<description><![CDATA[Cloud computing is finally starting to add value to business, as those in charge of cloud within enterprises are moving from talking to doing. That much was very evident in the first quarter of 2013.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=648537&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>Cloud computing is finally starting to add value to business, as those in charge of cloud within enterprises are moving from talking to doing. That much was very evident in the first quarter of 2013.</p>
<br />  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=648537&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=789983"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=789983" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=pro&utm_medium=editorial&utm_campaign=auto3&utm_term=648537+cloud-and-data-first-quarter-2013-analysis-and-outlook&utm_content=gigaedit">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2011/04/infrastructure-q1-iaas-comes-down-to-earth-big-data-takes-flight/?utm_source=pro&utm_medium=editorial&utm_campaign=auto3&utm_term=648537+cloud-and-data-first-quarter-2013-analysis-and-outlook&utm_content=gigaedit">Infrastructure Q1: IaaS Comes Down to Earth; Big Data Takes Flight</a></li><li><a href="http://pro.gigaom.com/2012/04/infrastructure-q1-cloud-and-big-data-woo-the-enterprise/?utm_source=pro&utm_medium=editorial&utm_campaign=auto3&utm_term=648537+cloud-and-data-first-quarter-2013-analysis-and-outlook&utm_content=gigaedit">Infrastructure Q1: Cloud and big data woo enterprises</a></li><li><a href="http://pro.gigaom.com/2011/07/infrastructure-q2-big-data-and-paas-gain-more-momentum/?utm_source=pro&utm_medium=editorial&utm_campaign=auto3&utm_term=648537+cloud-and-data-first-quarter-2013-analysis-and-outlook&utm_content=gigaedit">Infrastructure Q2: Big data and PaaS gain more momentum</a></li></ul>]]></content:encoded>
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		<title>How fourth-quarter 2012 will affect IT spending in 2013</title>
		<link>http://pro.gigaom.com/report/how-fourth-quarter-2012-will-affect-it-spending-in-2013/</link>
		<comments>http://pro.gigaom.com/report/how-fourth-quarter-2012-will-affect-it-spending-in-2013/#comments</comments>
		<pubDate>Mon, 11 Mar 2013 19:06:48 +0000</pubDate>
		<dc:creator><a href="http://pro.gigaom.com/members/ralphfinos/" rel="author">Ralph Finos, PhD</a></dc:creator>
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		<guid isPermaLink="false">http://pro.gigaom.com/?post_type=go-report&#038;p=170973/</guid>
		<description><![CDATA[Worldwide IT spending finished out 2012 with a growth rate of 3.8 percent over 2011, the lowest growth rate since 2009. Fourth-quarter 2012 earnings reports and guidance were notable in their lack of any decisively positive news to raise 2013 spending expectations much. Those optimistic about [&#8230;]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=648571&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>Worldwide IT spending finished out 2012 with a growth rate of 3.8 percent over 2011, the lowest growth rate since 2009. Fourth-quarter 2012 earnings reports and guidance were notable in their lack of any decisively positive news to raise 2013 spending expectations much.</p>
<p>Those optimistic about 2013 point to the second half of the year (now only four months away) as when we’ll begin to see some stronger growth. In their view, Europe will be better, the U.S. will be stronger, China will begin to reaccelerate in earnest, currency will be stable, and (perhaps most importantly) the year-over-year (YoY) comparisons between 2012 and 2013 will be easier because mid-2012 was so weak. Moreover, as EMC CEO Joe Tucci stated during the company’s recent earnings call, “You can’t starve IT for too long,” which suggests that better times must get rolling again. On the other hand, CEO John Chambers’ statement in the Cisco earnings call, that perhaps 2012 represents the new normal, might be a better indicator of what we can expect in 2013. We’ll see.</p>
<p>That said, here’s what we’re expecting for 2013.</p>
<p><strong>Table 1. 2012 and 2013 worldwide IT spending (in $ billions)</strong></p>
<table border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td valign="top" width="87"><b>Market segment</b></td>
<td valign="top" width="56"><b>2011</b></td>
<td valign="top" width="56"><b>2012</b></td>
<td valign="top" width="58"><b>2012 growth rate</b></td>
<td valign="top" width="43">
<p align="center"><b>2013</b></p>
</td>
<td valign="top" width="43">
<p align="center"><b>2013 growth rate</b></p>
</td>
<td valign="top" width="100"><b>Note</b></td>
</tr>
<tr>
<td valign="top" width="87"><b>Smartphones and tablets</b></td>
<td valign="bottom" width="56">
<p align="center">$213</p>
</td>
<td valign="bottom" width="56">
<p align="center">$265</p>
</td>
<td valign="bottom" width="58">24.4%</td>
<td valign="top" width="43">
<p align="center">$319</p>
</td>
<td valign="top" width="43">
<p align="center">20.4%</p>
</td>
<td valign="top" width="100">Smartphones and tablets</td>
</tr>
<tr>
<td valign="top" width="87"><b>Hardware</b></td>
<td valign="bottom" width="56">
<p align="center">$429</p>
</td>
<td valign="bottom" width="56">
<p align="center">$419</p>
</td>
<td valign="bottom" width="58">-2.3%</td>
<td valign="top" width="43">
<p align="center">$423</p>
</td>
<td valign="top" width="43">
<p align="center">1.0%</p>
</td>
<td valign="top" width="100">PCs, servers, storage, peripherals, network</td>
</tr>
<tr>
<td valign="top" width="87"><b>Software</b></td>
<td valign="bottom" width="56">
<p align="center">$256</p>
</td>
<td valign="bottom" width="56">
<p align="center">$270</p>
</td>
<td valign="bottom" width="58">5.5%</td>
<td valign="top" width="43">
<p align="center">$291</p>
</td>
<td valign="top" width="43">
<p align="center">7.8%</p>
</td>
<td valign="top" width="100">Systems, middleware, solutions</td>
</tr>
<tr>
<td valign="top" width="87"><b>Service</b></td>
<td valign="bottom" width="56">
<p align="center">$797</p>
</td>
<td valign="bottom" width="56">
<p align="center">$805</p>
</td>
<td valign="bottom" width="58">1.0%</td>
<td valign="top" width="43">
<p align="center">$826</p>
</td>
<td valign="top" width="43">
<p align="center">2.6%</p>
</td>
<td valign="top" width="100">Consulting, IT outsourcing, systems integration, BPO, education and training, maintenance</td>
</tr>
<tr>
<td valign="top" width="87"><b>All spending</b></td>
<td valign="bottom" width="56">
<p align="center">$1,695</p>
</td>
<td valign="bottom" width="56">
<p align="center">$1,759</p>
</td>
<td valign="bottom" width="58">3.8%</td>
<td valign="top" width="43">$1,860</td>
<td valign="top" width="43">5.7%</td>
<td valign="top" width="100"></td>
</tr>
</tbody>
</table>
<p>Overall, smartphones and tablets will lead the way, with a 5.6 percent worldwide IT growth rate in 2013. While Apple’s tepid forward guidance in its recent earnings call and its implications for smartphones and tablets gives us pause, we expect the category to continue to lead, with growth in the 20.4 percent range in 2013. In hardware, 2013 will look like 2012, with smartphones and tablets buoying the otherwise-weak spending in the PC, peripheral, and server segments. (This will be offset somewhat by stronger storage and network hardware spending.) Software continues to flourish — especially solutions-related software like SaaS-enabled customer-relationship management (CRM), supply-chain management (SCM), and industry vertical systems like health care. This sector will continue to grow in 2013. Finally, services has experienced a punishing 2012, and this area will only look modestly better in 2013.</p>
<p>A methodological note: We’ve reevaluated our model and determined that we have underweighted business-process outsourcing (BPO) as a service category. As such, we are restating 2012 and 2013 growth rates to accommodate a higher weighting of BPO in our services spending. The net is that growth in services and all spending are a bit more robust, since BPO is growing faster than the aggregate of traditional IT services. The full methodology can be found at the end of this report.</p>
<br />  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=648571&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=429124"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=429124" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=pro&utm_medium=editorial&utm_campaign=auto3&utm_term=648571+how-fourth-quarter-2012-will-affect-it-spending-in-2013&utm_content=gigaedit">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2012/08/it-spending-update-third-quarter-2012/?utm_source=pro&utm_medium=editorial&utm_campaign=auto3&utm_term=648571+how-fourth-quarter-2012-will-affect-it-spending-in-2013&utm_content=gigaedit">IT spending update, third quarter 2012</a></li><li><a href="http://pro.gigaom.com/2012/12/it-spending-update-fourth-quarter-2012/?utm_source=pro&utm_medium=editorial&utm_campaign=auto3&utm_term=648571+how-fourth-quarter-2012-will-affect-it-spending-in-2013&utm_content=gigaedit">IT spending update, fourth quarter 2012</a></li><li><a href="http://pro.gigaom.com/2012/09/sector-roadmap-work-media-tools-in-2012/?utm_source=pro&utm_medium=editorial&utm_campaign=auto3&utm_term=648571+how-fourth-quarter-2012-will-affect-it-spending-in-2013&utm_content=gigaedit">Work media tools in 2012 and beyond</a></li></ul>]]></content:encoded>
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		<title>How to use big data to make better business decisions</title>
		<link>http://pro.gigaom.com/report/how-to-use-big-data-to-make-better-business-decisions/</link>
		<comments>http://pro.gigaom.com/report/how-to-use-big-data-to-make-better-business-decisions/#comments</comments>
		<pubDate>Thu, 07 Mar 2013 07:55:06 +0000</pubDate>
		<dc:creator>Paul Miller</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Apache Mahout]]></category>
		<category><![CDATA[Apache Solr]]></category>
		<category><![CDATA[apache-hadoop]]></category>
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		<category><![CDATA[business]]></category>
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		<category><![CDATA[Cassandra]]></category>
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		<guid isPermaLink="false">http://pro.gigaom.com/?post_type=go-report&#038;p=170651/</guid>
		<description><![CDATA[Companies are rushing to embrace the promise of big data to understand both their businesses and the ways in which customers interact with them. But effective data-based decisions are not made in response to simplistic data reporting; they are made in response to considered and ongoing data analysis.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=648577&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>Companies are rushing to embrace the promise of big data to understand both their businesses and the ways in which customers interact with them. But effective data-based decisions are not made in response to simplistic data reporting; they are made in response to considered and ongoing data analysis.</p>
<br />  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=648577&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=524523"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=524523" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=pro&utm_medium=editorial&utm_campaign=auto3&utm_term=648577+how-to-use-big-data-to-make-better-business-decisions&utm_content=cloudofdata">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2012/03/a-near-term-outlook-for-big-data/?utm_source=pro&utm_medium=editorial&utm_campaign=auto3&utm_term=648577+how-to-use-big-data-to-make-better-business-decisions&utm_content=cloudofdata">A near-term outlook for big data</a></li><li><a href="http://pro.gigaom.com/report/cloud-and-data-first-quarter-2013-analysis-and-outlook/?utm_source=pro&utm_medium=editorial&utm_campaign=auto3&utm_term=648577+how-to-use-big-data-to-make-better-business-decisions&utm_content=cloudofdata">Cloud and data first-quarter 2013: analysis and outlook</a></li><li><a href="http://pro.gigaom.com/2012/07/cloud-and-data-second-quarter-2012-analysis-and-outlook-2/?utm_source=pro&utm_medium=editorial&utm_campaign=auto3&utm_term=648577+how-to-use-big-data-to-make-better-business-decisions&utm_content=cloudofdata">Takeaways from the second quarter in cloud and data</a></li></ul>]]></content:encoded>
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		<title>The future of the internet is avatars and connected services (video)</title>
		<link>http://gigaom.com/2013/03/05/the-future-of-the-internet-is-avatars-and-connected-services-video/</link>
		<comments>http://gigaom.com/2013/03/05/the-future-of-the-internet-is-avatars-and-connected-services-video/#comments</comments>
		<pubDate>Tue, 05 Mar 2013 19:18:57 +0000</pubDate>
		<dc:creator>Stacey Higginbotham</dc:creator>
				<category><![CDATA[internet of things]]></category>
		<category><![CDATA[IoT]]></category>
		<category><![CDATA[meetup]]></category>
		<category><![CDATA[PARC]]></category>
		<category><![CDATA[software]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=616941</guid>
		<description><![CDATA[Avatar isn't just a James Cameron movie, it's aslo a key component in Mike Kuniavsky vision of the internet of things. To find out more, check out our video.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=616941&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>There is no single internet of things, just a series of connected services and avatars, the physical hardware that connect to those services. This is what Mike Kuniavsky, a principal in the Innovation Services Group at PARC, explained as his vision for the internet of things in a talk last week at the <a href="http://gigaom.com/2013/02/27/how-to-stop-adding-to-the-hype-and-make-the-internet-of-things-a-reality/">GigaOM internet of things meetup</a>.</p>
<p>The audio in this video is fuzzy, but Kuniavsky is worth listening to, from his definition of the internet of things to his vision for how we are going to have to change our thinking about software development in order to program it. At 19 minutes the video is the perfect length for watching during a lunch break. Check it out.</p>
<div class="flex-video"><div id="ooyala-video_5e2e8defaf7a7e10f1b359421bb8140f" class="video-player ooyala-video" width="600" height="338"><p>
			<a href="http://gigaom.com/2013/03/05/the-future-of-the-internet-is-avatars-and-connected-services-video/"><img src="http://ak.c.ooyala.com/1wY3ZyOToOldCH2mFdhgWt-rjHgLv4yf/Ut_HKthATH4eww8X4xMDoxOm9pOxdxOC" alt="Ooyala Video Thumbnail" /></a><br />
			<a href="http://gigaom.com/2013/03/05/the-future-of-the-internet-is-avatars-and-connected-services-video/">Watch this video for free</a> on <a href='http://gigaom.com/'>GigaOM</a>
		</p></div></div>
<p>If you missed it, here is yesterday&#8217;s video from the same event: <a href="http://gigaom.com/2013/03/04/video-why-you-shouldnt-care-about-securing-the-internet-of-things-just-yet/">Video: Why you shouldn’t care about securing the Internet of things just yet</a></p>
<br />  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=616941&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=102860"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=102860" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=616941+the-future-of-the-internet-is-avatars-and-connected-services-video&utm_content=shigginbotham">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/report/connected-consumer-first-quarter-2013-analysis-and-outlook/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=616941+the-future-of-the-internet-is-avatars-and-connected-services-video&utm_content=shigginbotham">Connected consumer first-quarter 2013: Analysis and outlook</a></li><li><a href="http://pro.gigaom.com/2013/01/ces-2013-flash-analysis-disruptions-and-disappointments-from-consumer-techs-biggest-show/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=616941+the-future-of-the-internet-is-avatars-and-connected-services-video&utm_content=shigginbotham">GigaOM Research highs and lows from CES 2013</a></li><li><a href="http://pro.gigaom.com/2012/07/the-wearable-computing-market-a-global-analysis/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=616941+the-future-of-the-internet-is-avatars-and-connected-services-video&utm_content=shigginbotham">Analyzing the wearable computing market</a></li></ul>]]></content:encoded>
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		<title>How much did Adobe pay for Behance? </title>
		<link>http://gigaom.com/2012/12/20/how-much-adobe-pay-for-behance/</link>
		<comments>http://gigaom.com/2012/12/20/how-much-adobe-pay-for-behance/#comments</comments>
		<pubDate>Fri, 21 Dec 2012 05:24:31 +0000</pubDate>
		<dc:creator>Om Malik</dc:creator>
				<category><![CDATA[Chris Dixon]]></category>
		<category><![CDATA[Dave Morin]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[GigaOM RoadMap]]></category>
		<category><![CDATA[Jeff Bezos]]></category>
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		<category><![CDATA[Yves Behar]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=596782</guid>
		<description><![CDATA[Earlier this morning, Adobe Systems, the San Jose-based creative software giant announced that it was buying New York City-based design-oriented community, Behance. Since then, many have been wondering how much did Adobe shell out? Now we have the answer. <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=596782&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><strong>Updated</strong>: Earlier this morning, Adobe Systems, the San Jose-based creative software giant that is currently undergoing a makeover for the cloud-era <a href="http://gigaom.com/2012/12/20/adobe-buys-behance-sees-the-value-in-designer-community/">announced that it was buying</a> New York City-based design-oriented community, Behance. Since then, many have been wondering how much did Adobe shell out?</p>
<p>At least two sources have told me that that Adobe paid <strong>well north</strong> of $100 million. (<strong>Added on December 21</strong>: A well placed source tells me that the final number is <strong>closer to $150 million</strong>.)  What may seem like a lot of money is reflection on reality of the modern software business &#8212; not only does a company need to offer software via the cloud, it also has to have a community of engaged users to keep enhancing the value of that offering. Behance team makes those points in <a href="http://blog.behance.net/teamblog/behance-adobe-serving-the-future-of-the-creative-world">a post on Behance blog</a>.</p>
<blockquote><p>Creation should be inherently collaborative – and must evolve more frequently than typical software upgrade cycles. If the tools we use to create are connected with how we showcase and discover creative work, we can help usher in a new era of idea exchange and collaborative creation.</p></blockquote>
<p>David Wadhwani, who spearheaded this acquisition on behalf of Adobe writes <a href="http://blogs.adobe.com/conversations/2012/12/adobe-behance.html">on the company blog</a>:</p>
<blockquote><p> As we start to roll out increasingly integrated workflows across the services, you’ll start to see the benefits of combining the creation of content with the ability to seek feedback, showcase your work and distribute it across devices.</p></blockquote>
<p>Behance was started in 2006 and raised $6.5 million from Union Square Ventures, Jeff Bezos, Dave Morin, Yves Behar, Chris Dixon and several others. It had a million members and was host to three million projects.</p>
<br />  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=596782&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=356284"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=356284" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=596782+how-much-adobe-pay-for-behance&utm_content=om">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/report/connected-consumer-first-quarter-2013-analysis-and-outlook/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=596782+how-much-adobe-pay-for-behance&utm_content=om">Connected consumer first-quarter 2013: Analysis and outlook</a></li><li><a href="http://pro.gigaom.com/2013/01/the-2013-task-management-tools-market/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=596782+how-much-adobe-pay-for-behance&utm_content=om">The 2013 task management tools market</a></li><li><a href="http://pro.gigaom.com/2012/02/facebooks-ipo-filing-the-opening-shot-heard-round-the-world/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=596782+how-much-adobe-pay-for-behance&utm_content=om">Facebook&#8217;s IPO filing: ideas and implications</a></li></ul>]]></content:encoded>
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		<title>Apple switch from Intel chips? The real question may be when, not if</title>
		<link>http://gigaom.com/2012/11/06/apple-switch-from-intel-chips-the-real-question-may-be-when-not-if/</link>
		<comments>http://gigaom.com/2012/11/06/apple-switch-from-intel-chips-the-real-question-may-be-when-not-if/#comments</comments>
		<pubDate>Tue, 06 Nov 2012 15:45:12 +0000</pubDate>
		<dc:creator>Stacey Higginbotham</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[ARM]]></category>
		<category><![CDATA[Intel]]></category>
		<category><![CDATA[iOS]]></category>
		<category><![CDATA[Macbook]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[os x]]></category>
		<category><![CDATA[software]]></category>

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		<description><![CDATA[Will Apple replace the Intel  processors in its Macbooks with ARM-based chips? In the last week new processor designs from ARM as well as Apple's desire to merge the iOS and OS X experience have driven a new cycle of rumors. Here's why they make sense.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=581127&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>Once again there&#8217;s a rumor about <a href="http://www.bloomberg.com/news/2012-11-05/apple-said-to-be-exploring-switch-from-intel-chips-for-the-mac.html">Apple exploring plans to dump Intel</a> chips on its Macbook line of computers. The rumor is a favorite, but the question is probably less a matter of whether or not Apple is <a href="http://gigaom.com/apple/why-apple-could-be-getting-closer-to-building-its-own-mac-chips/">weighing a switch</a> and more about when such a switch would happen. From a chip point of view, the stars are lining up, but they aren&#8217;t in formation just yet.</p>
<p>The combination of the overall change in computing, from something that occurs at a desk to something that happens on a variety of devices throughout the day, and higher performance chips based on the ARM architecture planned for next year are probably the spur for the latest rumors. The change in computing has been happening for some time, but only <a href="http://gigaom.com/2012/10/30/meet-arms-two-newest-cores-for-faster-phones-and-greener-servers/">last week did ARM announce its next generation processor cores</a>, the A-53 and the A-57. The big focus of those cores was that they can support 64-bit computing &#8212; a necessity for servers and the personal computer markets today.</p>
<h2>Better chips mean a better experience</h2>
<p>In a conversation last week with Nole Hurley, VP of marketing and strategy for ARM’s processor division, we briefly discussed the likelihood of one of ARM&#8217;s new A-50 cores having the chops to make it into laptops and other devices dominated by CPUs. The 64-bit compatibility associated with the next generation ARMv8 architecture means that the cores will be able to address more memory. That gives devices the ability to support having scores of open tabs on their browsers while running a dozen different programs or apps.</p>
<p>Until these cores were announced, ARM cores have supported 32-bit processing. That&#8217;s fine for mobile devices where ARM has dominated, but when it comes to content creation, 64-bit compatibility is crucial, as you can see from my colleague Kevin Tofel&#8217;s <a href="http://gigaom.com/mobile/intel-v-arm-the-chromebook-performance-battle/">review of a Chromebook running on an ARM chip versus one running an Intel chip</a>. Thus, with these new cores, ARM has a product that could possibly compete in the laptop and personal computing market. Those cores will be out next year with devices running that IP expected in 2014.</p>
<p>If Apple is contemplating this switch it is because it realizes that now that computing has gone mobile, the x86 architecture, which was optimized for performance at all costs, has been superseded by the ARM instruction set that optimizes energy efficiency at all costs. The difference now is that ARM has also been boosting performance while optimizing for efficiency and has reached a level of performance parity that supports today&#8217;s application needs. Intel&#8217;s focus on efficiency in x86 is kind of like retrofitting a Ferrari to be more fuel-efficient while ARM has been building a Tesla.</p>
<p>Apple hasn&#8217;t stood still however waiting for better ARM cores. It has built a better core using its ARM architecture license to tweak the current generation ARMv7 instruction set to increase the performance of the A6 processor in the iPhone 5. (An architecture license lets Apple tweak the core designs that ARM builds.) As this <a href="http://www.anandtech.com/show/6292/iphone-5-a6-not-a15-custom-core">deep dive from Anand Tech illustrates</a>, Apple has already made a processor for phones that could rival a traditional CPU.</p>
<h2>Apple hasn&#8217;t forgotten about the need for software</h2>
<p>And Apple may have already started down the path of optimizing its OS X Mac operating system for the ARM-based architecture, one major step it needs to take before any transition off Intel&#8217;s x86 platform. Back in 2007 Apple said the <a href="http://daringfireball.net/2007/01/os_x">iPhone runs OS X</a> and <a href="http://developer.apple.com/library/ios/#documentation/iphone/conceptual/iphoneosprogrammingguide/TheiOSEnvironment/TheiOSEnvironment.html">Apple later clarified that it runs on the same kernel software.</a> Thus, must of the optimization needed to fully retrofit OS X for the ARM instruction set may already be done. That only leaves the popular software running on the MacBook left for a retrofit, and because Apple already has adapted popular programs of its own such as iMovie and iPhoto for iOS, that work may also be done.</p>
<p>The biggest holdout is probably Microsoft Office, and one would assume that Microsoft, once it got word of Apple&#8217;s plans it would act to preserve that software on the popular Macbook platform. However, Microsoft has been dragging its feet with ARM. For example it supports Windows RT and has a mobile platform that runs on ARM chips, but Windows 8 still doesn&#8217;t.</p>
<p>So, as the rumor mill works over the possibility of an Apple switch from Intel to ARM-based chips in the Macbook, it&#8217;s worth noting that the hardware is almost in place and the software is probably mostly there. The biggest unknown in this plan is how Intel might react to the threat of an Apple defection.</p>
<br />  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=581127&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=803013"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=803013" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=581127+apple-switch-from-intel-chips-the-real-question-may-be-when-not-if&utm_content=shigginbotham">Sign up for a free trial</a>.</p><ul></ul>]]></content:encoded>
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		<title>At Square, we&#8217;re building technology that sells itself, says COO Keith Rabois</title>
		<link>http://gigaom.com/2012/09/21/at-square-were-building-technology-that-sells-itself-says-coo-keith-rabois/</link>
		<comments>http://gigaom.com/2012/09/21/at-square-were-building-technology-that-sells-itself-says-coo-keith-rabois/#comments</comments>
		<pubDate>Fri, 21 Sep 2012 23:17:15 +0000</pubDate>
		<dc:creator>Eliza Kern</dc:creator>
				<category><![CDATA[Keith Rabois]]></category>
		<category><![CDATA[Mobilize 2012]]></category>
		<category><![CDATA[software]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=565654</guid>
		<description><![CDATA[The future is bright for mobile payment company Square, which as COO Keith Rabois noted Friday is not only taking off with a Starbucks partnership that will bring its technology to stores across America, but with a popular product that sells itself through in-store presence. <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=565654&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>Square made headlines this year after its landmark deal with Starbucks, which will put the mobile payment darling’s product in stores across America. But Square’s chief operating officer <a href="http://www.linkedin.com/in/keith" target="_blank">Keith Rabois</a> said Friday that the company <a href="http://gigaom.com/2012/06/01/keith-rabois-why-squares-handcrafted-approach-to-payments-can-win/" target="_blank">isn’t running out to hire new salespeople</a>.</p>
<p>“We’re in the software business, so we produce technology that substitutes for human beings,” Rabois said at <a href="http://event.gigaom.com/mobilize/schedule/?utm_source=mobile&amp;utm_medium=editorial&amp;utm_campaign=intext&amp;utm_term=565654+at-square-were-building-technology-that-sells-itself-says-coo-keith-rabois&amp;utm_content=elizakern" target="_blank">GigaOM’s Mobilize</a> conference in San Francisco, noting that the physical Square reader sells itself through physical stores that use the product. “When I go to the coffee shop, I see it, when I get in the taxi, I see it,” he said.</p>
<p>Rabois commented on the partnership with Starbucks, noting that one of the biggest benefits for Starbucks stores and customers is that the national chain will be able to better recognize local customers and treat them the way a local coffee shop might.</p>
<p>“75 percent of Starbucks payments are anonymous, and paying with Square allows you to forge a relationship with everyone who makes purchases in your store. I go to my neighborhood bar because they know what I like to drink,” he said. “We can do that at scale for every business in the United States.”</p>
<p>The company is increasingly facing competitors looking to get into the mobile payments space. <a href="http://gigaom.com/2012/09/19/groupon-rolls-out-its-own-square-competitor/" target="_blank">Just this week, Groupon launched Groupon Payments</a>, and <a href="http://gigaom.com/2012/03/15/how-paypal-here-could-lay-the-hurt-on-square-and-others/" target="_blank">PayPal has a similar product</a> as well.</p>
<p>Unlike Square, PayPal has a sales team, but Rabois didn’t seem threatened.</p>
<p>“They’re going to need it,” he said.</p>
<p>Check out the rest of our Mobilize 2012 coverage <a href="http://gigaom.com/mobile/mobilize-2012-live-coverage/">here</a>, and the live stream can <a href="http://pro.gigaom.com/do/mobilize2012-livestream-signup?utm_source=mobile&amp;utm_medium=editorial&amp;utm_campaign=intext&amp;utm_term=565654+at-square-were-building-technology-that-sells-itself-says-coo-keith-rabois&amp;utm_content=elizakern">be found here.</a></p>
<p><iframe style="border: 0; outline: 0;" src="http://cdn.livestream.com/embed/mobilize2012?layout=4&amp;clip=pla_6c9bd4cd-b9b3-4031-ae36-d1783b1e9a7e&amp;height=340&amp;width=560&amp;autoplay=false" frameborder="0" scrolling="no" width="560" height="340"></iframe></p>
<div style="font-size: 11px; padding-top: 10px; text-align: center; width: 560px;"><a title="Watch mobilize2012" href="http://www.livestream.com/mobilize2012?utm_source=lsplayer&amp;utm_medium=embed&amp;utm_campaign=footerlinks">mobilize2012</a> on livestream.com. <a title="Broadcast Live Free" href="http://www.livestream.com/?utm_source=lsplayer&amp;utm_medium=embed&amp;utm_campaign=footerlinks">Broadcast Live Free</a></div>
<br />  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=565654&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=647313"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=647313" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=mobile&utm_medium=editorial&utm_campaign=auto3&utm_term=565654+at-square-were-building-technology-that-sells-itself-says-coo-keith-rabois&utm_content=elizakern">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2011/09/the-future-of-mobile-a-segment-analysis-by-gigaom-pro/?utm_source=mobile&utm_medium=editorial&utm_campaign=auto3&utm_term=565654+at-square-were-building-technology-that-sells-itself-says-coo-keith-rabois&utm_content=elizakern">The future of mobile: a segment analysis by GigaOM Pro</a></li><li><a href="http://pro.gigaom.com/2011/08/mobile-payments-forecasts-technologies-and-opportunities/?utm_source=mobile&utm_medium=editorial&utm_campaign=auto3&utm_term=565654+at-square-were-building-technology-that-sells-itself-says-coo-keith-rabois&utm_content=elizakern">Mobile payments: forecasts, technologies and opportunities</a></li><li><a href="http://pro.gigaom.com/2012/02/trends-challenges-and-chances-in-the-rising-mobile-deals-space/?utm_source=mobile&utm_medium=editorial&utm_campaign=auto3&utm_term=565654+at-square-were-building-technology-that-sells-itself-says-coo-keith-rabois&utm_content=elizakern">Opportunities and challenges for mobile deals</a></li></ul>]]></content:encoded>
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			<media:title type="html">Mobilize 2012 Keith Rabois Square</media:title>
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		<title>Microsoft’s Ballmer drops clues on Surface pricing and what’s ahead</title>
		<link>http://gigaom.com/2012/09/16/microsofts-ballmer-drops-clues-on-surface-pricing-and-whats-ahead/</link>
		<comments>http://gigaom.com/2012/09/16/microsofts-ballmer-drops-clues-on-surface-pricing-and-whats-ahead/#comments</comments>
		<pubDate>Sun, 16 Sep 2012 14:21:57 +0000</pubDate>
		<dc:creator>Ki Mae Heussner</dc:creator>
				<category><![CDATA[hardware]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[tablet]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=563274</guid>
		<description><![CDATA[In an interview with The Seattle Times, Microsoft CEO Steve Ballmer indicates a "sweet spot" for the price of the company's upcoming Surface tablet, which is expected next month. He also discusses the company's path over the next five to ten years.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=563274&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>Since Microsoft <a href="http://gigaom.com/mobile/microsoft-surface-a-new-tablet-and-a-bold-strategy/">debuted its new Surface tablet in June</a>, the tech world has been buzzing about the possible price of the new device, with much <a href="http://www.bgr.com/2012/08/16/microsoft-surface-price-199-partner-reactions/">debate</a> centering on rumored <a href="http://www.engadget.com/2012/08/14/microsoft-surface-199/">$199 price tag</a>.</p>
<p>But in an <a href="http://seattletimes.com/html/businesstechnology/2019168601_microsoftballmer16.html">interview with <em>The Seattle Times</em></a><em>,</em> CEO Steve Ballmer hinted that, with its new tablet, Microsoft is aiming to compete on features more than price. Ballmer said the “sweet spot” would be between “$300 to about $700 or $800.”</p>
<blockquote><p>&#8220;I think most people would tell you that the iPad is not a superexpensive device. &#8230; (When) people offer cheaper, they do less. They look less good, they&#8217;re chintzier, they&#8217;re cheaper.</p>
<p>If you say to somebody, would you use one of the 7-inch tablets, would somebody ever use a Kindle (Kindle Fire, $199) to do their homework? The answer is no; you never would. It&#8217;s just not a good enough product. It doesn&#8217;t mean you might not read a book on it&#8230;.&#8221;</p></blockquote>
<p><a href="http://gigaom.com/mobile/windows-rt-slate-makers-the-good-the-not-so-bad-and-the-ugly/microsoft-surface-blue/" rel="attachment wp-att-533820"><img  title="Microsoft Surface Blue" src="http://gigaompaidcontent.files.wordpress.com/2012/06/microsoft-surface-blue.jpg?w=300&#038;h=219" alt="" width="300" height="219" class="alignleft size-medium wp-image-533820" /></a><a href="http://www.theverge.com/2012/9/16/3340668/steve-ballmer-surface-pricing-devices-and-services-interview"><em>The Verge</em> points out</a> that the company could still offer a lower price with a subscription to Microsoft’s Xbox Music service, but Ballmer’s comments seem to indicate that the vendor is planning to present Surface as a higher-end, highly functional device.</p>
<p>In the interview, Ballmer also said that while Microsoft was born as a software company, over the next five to ten years, the company will retain its core capability in software but evolve into more of a “devices-and-services company.”</p>
<p>“[That] is a little different,” he said. “Software powers devices and software powers these cloud services, but it&#8217;s a different form of delivery&#8230;. Doesn&#8217;t mean we have to make every device. I don&#8217;t want you to leap to that conclusion. We&#8217;ll have partners who make devices with our software in it and our services built in.”</p>
<p>Ballmer also defended the company’s so-called “stack-ranking” management system, which was called out as destructive and demoralizing in a damning <em>Vanity Fair</em> article in August on <a href="http://www.vanityfair.com/business/2012/08/microsoft-lost-mojo-steve-ballmer">“Microsoft’s Lost Decade.”</a> (In the system, supervisors are forced to place employees into tiers based on performance.)</p>
<p>While <em>Vanity Fair</em> said former Microsoft employees maintain that the system led to a counter-productive corporate culture, Ballmer said it rewards top talent and nudges lower performers to get with the program.</p>
<p>“I think you always want to have a system that has a chance to recognize people who are doing a great job, a good job, and helping people who are still doing maybe even a decent job, but they&#8217;re not doing as good a job as the other folks,” he said. “It helps to let those people recognize where they stand.”</p>
<br />  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=563274&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=482456"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=482456" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=563274+microsofts-ballmer-drops-clues-on-surface-pricing-and-whats-ahead&utm_content=kimaeheussner">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/report/connected-consumer-first-quarter-2013-analysis-and-outlook/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=563274+microsofts-ballmer-drops-clues-on-surface-pricing-and-whats-ahead&utm_content=kimaeheussner">Connected consumer first-quarter 2013: Analysis and outlook</a></li><li><a href="http://pro.gigaom.com/2012/07/the-wearable-computing-market-a-global-analysis/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=563274+microsofts-ballmer-drops-clues-on-surface-pricing-and-whats-ahead&utm_content=kimaeheussner">Analyzing the wearable computing market</a></li><li><a href="http://pro.gigaom.com/2011/09/the-future-of-mobile-a-segment-analysis-by-gigaom-pro/?utm_source=tech&utm_medium=editorial&utm_campaign=auto3&utm_term=563274+microsofts-ballmer-drops-clues-on-surface-pricing-and-whats-ahead&utm_content=kimaeheussner">The future of mobile: a segment analysis by GigaOM Pro</a></li></ul>]]></content:encoded>
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		<title>HP, Dell and the paradox of the disrupted</title>
		<link>http://gigaom.com/2012/09/01/hp-dell-and-the-paradox-of-the-disrupted/</link>
		<comments>http://gigaom.com/2012/09/01/hp-dell-and-the-paradox-of-the-disrupted/#comments</comments>
		<pubDate>Sat, 01 Sep 2012 13:00:00 +0000</pubDate>
		<dc:creator>Mark Sigal, Unicorn Labs</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[horizontal model]]></category>
		<category><![CDATA[integrated systems]]></category>
		<category><![CDATA[Personal computing]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[vertical model]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=558711</guid>
		<description><![CDATA[Once synonymous with PCs, Hewlett Packard and Dell are now struggling to keep up with the software-driven shift to integrated, differentiated systems. Mark Sigal of Unicorn Labs takes a closer look at how their hardware-centric models have failed them and what the future may hold.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=558711&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><a href="http://gigaom.com/2012/09/01/hp-dell-and-the-paradox-of-the-disrupted/post-pc-slays-pc/" rel="attachment wp-att-558716"><img  title="Post-PC-slays-PC" src="http://gigaom2.files.wordpress.com/2012/08/post-pc-slays-pc.png?w=604&#038;h=524" alt="" width="604" height="524" class="alignleft size-large wp-image-558716" /></a>If a picture is worth a thousand words, what story does the above picture tell? It tells the story of one of the most dominant coalitions of our time — Wintel — coming apart at the seams. In quantitative and qualitative terms, it suggests that if this is the best that the four horsemen of the PC industry have to offer going forward, this tale won’t be ending too well. And things are looking particularly grim for Hewlett Packard and Dell, the two best-known faces of the personal computing industry (see also, “<a href="http://thenetworkgarden.blogs.com/weblog/2011/08/the-garage-is-closed-thoughts-on-hps-divestiture-of-webos-and-pc-business.html">HP: The Garage is Closed</a>”).</p>
<p>As much as anything, it’s a stark reminder that disruption doesn’t give a crap about legacies. This is something that I have seen again and again in my twenty years as an entrepreneur in network infrastructure, Web-based services and mobile applications.</p>
<p>Once upon a time, Dell was the personification of the American dream. Born in Michael Dell’s college dorm room, Dell’s founding had the homegrown optimism of a Norman Rockwell painting. Dell was the embodiment of scalable build logistics, coupled with standout customer service. It was the Amazon of personal computing — before Amazon existed.</p>
<p>As for HP, you remember “<a href="http://www.jimcollins.com/article_topics/articles/the-hp-way.html">the HP way</a>” and the original “two founders in a garage” narrative, right? The company was a true force driven by clear directives such as, “attack the undefended hill” and “number one or two in each targeted market.”</p>
<p>However, there is a paradoxical truth. Although disruptive change takes far longer to occur than most people account for, once it kicks in, it steamrolls incumbents faster than they can course-correct.</p>
<p><strong>The paradox of the disrupted </strong></p>
<p>At its core, the Dell and HP story is about the shift to integrated, differentiated systems lead by software (see also, Mark Andreessen’s “<a href="http://online.wsj.com/article/SB10001424053111903480904576512250915629460.html">Why Software is Eating the World</a>”). Like most hardware-centric companies, neither HP nor Dell ever grokked software, certainly not in terms of any integrated strategy (JetSend, Chai and <a href="http://en.wikipedia.org/wiki/Open_webOS">WebOS</a> were all failed software efforts by HP). This gets to the nut of why these guys missed the boat on mobile and tablets. HP, after all, actually owned Palm, yet lacked both the clarity and conviction to intelligently pursue the software play required to succeed in mobile — only the single largest segment of the next 20 years!</p>
<p>Then again, they didn’t think they had to. After all, the horizontal model that made Microsoft a lethal killer in segment after segment had dominated the conventional wisdom of the preceding 20 years. Built on the premise of industry alignment around loosely-coupled, but coordinated efforts between hardware and software component makers, the horizontal ethos dictated that hardware folks worry about hardware and leave the software differentiation to the software guys — separation of church and state, so to speak.</p>
<p>We’re all lemmings in terms of following what works. So when the horizontal model made Bill Gates the richest man in the world, industry after industry embraced it as the one right way.</p>
<p>With the advent of the Internet, however, a vicious cycle of commoditization — horizontal’s downside — began to play out. We are now at the endgame of that cycle, a point where few companies can make money via commodity economics, and HP and Dell are Exhibit A and B, respectively.</p>
<p>I believe that the next 20 years will look a lot less like the Microsoft model and more like the Apple differentiation model, where every effort is focused on the central goal of delivering complete product solutions and richer, more satisfying customer outcomes. In other words, we’ll move to an economy where businesses and industries are defined by tight integration from bricks and clicks to hardware, software and service — aka, the vertical model.</p>
<p>Does either HP or Dell have what it takes to make this transition? No one really knows. But what gets me excited is that some companies will figure this one out. Their success will, in turn, provide the roadmap to re-invention for the next generation of innovators to follow. We are lemmings after all.</p>
<p>So get ready, as we are at the <a href="http://pandodaily.com/2012/08/13/magazines-dont-have-a-digital-problem-they-have-a-bundling-problem/">end of a cycle</a>, and approaching the beginning of a new one. It&#8217;s post-global, post-digital and post-commoditization. The new cycle is all about making the inefficient more efficient, and creating differentiation where commodization exists. The rise of integrated systems is upon us.</p>
<p><em>Mark Sigal is an eight-time entrepreneur, whose ventures have sold to Apple, IBM and Intel. He is chief product officer at </em><a href="http://www.unicornlabs.com/"><em>Unicorn Labs</em></a><em>, an eBooks and eLearning platform provider.</em></p>
<p><em><a title="Attribution License" href="http://creativecommons.org/licenses/by/2.0/">Image courtesy of</a> Flickr user <a href="http://www.flickr.com/photos/notionscapital/">Mike Licht, NotionsCapital.com</a>.</em></p>
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