Being falsely accused of a crime like child abuse is a traumatic experience that has become worse with social media. Two recent incidents in the US and UK highlight the problems — and show America’s approach to libel works better in the age of Twitter. Read more »
Social media chatter claiming incorrectly that a British politician was a pedophile has proven a far-reaching scandal in the UK — and one of the rare times that the network has self-corrected a lie. Is this a new dawn? Don’t get your hopes up. Read more »
The Washington Post’s new editor, former Boston Globe editor Marty Baron, faces a mountain of problems at the newspaper, which has seen circulation and revenues fall dramatically. Here are some areas he needs to focus on in order to turn the sinking ship around. Read more »
On this week’s show we examine the fascinating and frightening idea of live tweeting military action and then move on to less serious matters to get all Google-y about TV, Nexus 4 and Chrome OS. Read more »
Israel is waging war on Hamas, but it is also waging an information war using Twitter, Facebook, YouTube and other tools. How firmly do these networks support the principle of free speech, and how do they decide what content to permit and what to remove? Read more »
How does it change the way we perceive a war when the armies involved become media entities — publishing their own live news reports, uploading photos and videos and even live-tweeting their attacks as they happen? The Israeli army has started doing just that. Read more »
Percolate, a social software startup in New York, has just raised $9 million to build out its service. The company helps brands figure out what to share through their social channels and how to communicate like a real social media user. Read more »
When a friend or loved one dies, their online identity often continues for some time after their death, thanks to Facebook and Twitter and other networks. Is being reminded of them every time we sign into those services a good thing or a bad thing? Read more »
DataSift raised another $15 million in venture capital, bringing its total investment to nearly $30 million. In this video from Structure: Europe, DataSift Founder and CTO Nick Halstead describes how the company handles the firehose of social media data it receives. Read more »
Obama for America CTO Harper Reed had helped build Threadless, a site for selling hip t-shirts, but he had never done anything like this. Here’s how he and his team built a tech platform that might forever change how presidential campaigns are built. Read more »
The news industry is being disrupted by the democratization of information distribution, since anyone can now become a publisher — including original sources of content who once were forced to use newspapers. But media economist Robert Picard wonders whether journalists are prepared for the value-added future. Read more »
After Sandy, disaster recovery is on everyone’s minds. But for companies who can’t find the budget for a full-on business continuity plan, here’s a way to start small by focusing on your post-disaster communications plan. this ensures you keep in touch with customers and employees. Read more »
Many small businesses have had few options beyond Google’s AdWords to attract customers online. But now, upstart ad companies are using social media and new publishing tools to offer businesses effective — and affordable — alternatives. Read more at paidContent »
Is it possible for data storage and backup to be a delightful, enjoyable experience? The founders of Recollect, a new backup and archiving service for social media and photos, are hoping to mix design and function to keep users engaged and paying. Read more »
Crowd labor is outsourced information work that can be provisioned automatically. It’s ideally, inexpensive, on demand, and elastic. Platforms providing such services are on the rise in 2012, promising customers lower labor costs in the short term and higher-quality output in the long term. Read more at GigaOM Pro »
In this week’s episode, we look at the Hurricane Sandy’s impact on social media and the damage caused to the web’s infrastructure as well as the big changes that happened in Apple’s executive ranks. Read more »
An MIT researcher says he has created an algorithm that can identify Twitter trends hours before the service can itself. If the algorithm works as he says, it could help Twitter — and many more companies — make a lot of money. Read more »
For local barbers or tattoo artists, launching an advertising campaign on Facebook or Twitter might not come easily. LocBox, a Bay-area startup that came out of AngelPad’s winter 2011 class, has raised $5.1 million to build large-scale marketing campaigns for small-scale businesses. Read more »
Critics of social media like to focus on how much fake news gets circulated during events like Hurricane Sandy, but Twitter and other services are also quick to correct those kinds of reports, and have become part of an expanding ecosystem of real-time news. Read more »
Journalists like Washington Post reporter Bob Woodward have questioned whether social media or the web have anything to contribute to journalism, but the case of Tour de France winner Lance Armstrong shows alternative sources like blogs and Twitter can play a powerful role in breaking news. Read more »
In the past, the truth about a social or political event was whatever the newspaper or the TV news said it was. But now that anyone can publish their views, the process of arriving at the truth is a lot more complicated — and even more important. Read more »
Posting to Twitter from someone’s funeral might be seen as inappropriate, but to me it seemed like the perfect way to honor my friend — and it also allowed others to feel as though they were part of the ceremony even though they couldn’t be there. Read more »
As election season heats up, the Pew Internet & America Life Project looks at how democrats and republicans compare in their social behavior online. The study found that two-thirds of U.S. social media users have taken one of eight political or civic actions with social media. Read more »
Social media technologies continue to permeate marketing and enterprise collaboration, even if investors felt let down in the third quarter by their consumer-facing businesses like Facebook, Groupon, and Zynga. So B2B technology offerings in support of marketing and collaboration will soon steal all the social tech attention. This quarterly wrap-up analyzes these events, and provides a near-term outlook for trends, technologies and companies to watch in the next 18 to 24 months. Read more at GigaOM Pro »
First Reddit and now Twitter have had to confront issues related to freedom of speech recently, and decide which way they are going to go when it comes to protecting it. As social media becomes more mainstream, such battles will likely become more frequent. Read more »
Media companies and publishers of all kinds spend a lot of time measuring their online traffic patterns using analytics that track where readers come from — but Alexis Madrigal of The Atlantic argues that they are overlooking a huge contributing factor that he calls “Dark Social” traffic. Read more »
The way that social-media tools like Twitter, Foursquare and Instagram have changed our lives is often taken for granted, but the way that they can inject some much-needed serendipity into our lives is often overlooked — even by those who use them a lot. Read more »
This week’s flap over Big Bird shows how unexpected digital media events can provide companies with amazing advertising opportunities — so long as they are nimble enough to make and buy ads in a matter of hours. Read more at paidContent »
The days of publishers showing “most e-mailed articles” may be numbered as readers abandon the familiar “email this” icon in favor of other ways of news sharing. Read more at paidContent »
The debate between President Obama and Mitt Romney was the most tweeted-about event in U.S. political history — but is the kind of real-time commentary and instant analysis that Twitter provides a good thing or a bad thing for the political process or society as a whole? Read more »
A startup called Entelo is trying to make résumés a thing of the past by aggregating profiles of tech workers from their public data, and then feeding those results to recruiters. The secret sauce is an algorithm for spotting when someone might be looking for work. Read more »
Although Twitter is pushing itself as a platform to gauge public opinion around popular events — including the upcoming presidential election — not everyone is buying the hype. Stats about sentiment and tweet velocity are certainly interesting, but man cannot live on tweet data alone. Read more »
News that Neil Young is on Twitter led thousands of exultant fans to follow him. It’s too bad, then, that Young appears to have nothing to do with the account. The fake hype reflects badly on both the company and the musician. Read more »
Vibrant Media, the company behind many of the in-text ads on the web, is on Wednesday rolling out a redesign meant to make its advertising more transparent and interactive for users. Read more »
In the latest episode of journalistic plagiarism, a Canadian newspaper columnist has been accused of taking content from others without credit. The response from the newspaper and the editors involved speaks volumes about how much traditional media outlets have to learn about how the web operates. Read more »
Welcome to the fast-growing world of work media, a class of social tools oriented toward the needs of enterprises. Their emergence is due to the shifting expectations of an increasingly social workforce and the sense that older approaches to work like email are arguably approaching obsolescence. Read more at GigaOM Pro »
Former executives from the NBA and the NFL say that teams and leagues should encourage players to use Twitter — even if some foreseeable headaches occur. The marketing benefits are worth it and the number of gaffes may subside as players get used to the medium. Read more »
The ability to distribute real-time information through social networks like Twitter is a powerful thing, but a new study points out that one of the downsides of this phenomenon is the fact that much of the content that gets linked to eventually disappears. Read more »
News-filtering service Prismatic has just launched a new “friend following” feature. Although this may look like a social-networking copycat move, founder Brad Cross says it is all about increasing the amount of data the service has about its users so that it can make relevant recommendations. Read more »
Listening platforms — or social media monitoring, analysis, and engagement tools — are bringing massive amounts of new information to businesses’ marketing departments. These tools are also leading the way in the growth of social media information and access throughout organizations so that customers’ wants and needs can be better understood and, presumably, satisfied. This report analyzes how the adoption of listening platforms is transforming marketing departments, their relationships with central IT, and the core systems that run the enterprise. Read more at GigaOM Pro »
