Twitter is framing the partnerships as a way for marketers to reinforce brand messages by reaching consumers on television and small screens at the same time. For consumers, this is likely to mean seeing more video content within their Twitter feeds and more hashtags on the shows they watch. In its news release, Twitter framed it this way:

We think these types of two-screen sponsorships are a win-win-win. Users receive spectacular, timely content that rounds out their TV experience or reminds them to tune in. Powered by Promoted Tweets, broadcasters reach new audiences and open up new business lines. Brand advertisers get, for the first time, an integrated cross-platform tool for reaching the social conversation wherever it happens.

The company is branding the deals as “Twitter Amplify” or, as one executive said on stage, simply “Twitter Amp.” Other partners, which join earlier participants like ESPN and the NFL, include A&E, Time Inc and Warner Music.

The announcement is part of Twitter’s effort to strut its stuff before Madison Avenue and to show that it is now part of “the New York City community.” The company is engaged in a major push to raise revenue as it prepares for an IPO widely expected to take place later this year.

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As the Columbia Journalism Review describes in a post on the project, Climate Desk not only found and interviewed their comment troll — a 57-year-old insurance executive named Hoyt Connell — as part of a video series called “The Secret Life of Trolls,” but also profiled a scientist who spends much of her time engaging with trolls on the topic of climate change. In the final instalment, the scientist and the troll met each other via Google Hangout.

The CJR post criticizes the Climate Desk series because “it doesn’t shine as much light under the bridge as it could have,” since it doesn’t go into detail about why Connell latched onto climate change as a topic, or what drives him to comment so aggressively (fittingly enough, Connell comments on the CJR post himself to try and clear some of this up). But what impressed me was how normal this mega-troll seemed once he was interviewed.

Comment trolls are people too

I found the same thing — and I think others did too — when Gawker Media outed a notorious Reddit troll named Violentacrez last year, after attention was drawn to several offensive sub-Reddits he created. Although clearly much of his behavior on the site crossed a line, the interview showed him to be a more-or-less normal, and in some ways even sympathetic (or possibly just pathetic) character. Not that this justified his conduct, but it helped to explain some of it.

We’ve written before about how the value of comments transcends the occasional troll, and how the best way to maintain a civil dialogue is to engage with readers directly, a point blogging pioneer Anil Dash also made in a post a couple of years ago. And writers like Ta-Nehisi Coates of The Atlantic have shown that commenters can be much more than just a noisy distraction — in some cases, they can actually become collaborators. The Climate Desk series is a good reminder that trolls are people too.

Post and thumbnail photos courtesy of Flickr / Jeremy King

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About 24 percent of teens who go online were using Twitter at the end of 2012, marking a dramatic increase from the 16 percent who were on Twitter in 2011. The new findings on teen social media use and attitudes toward online privacy come from a new report from the Pew Research Center, “Teens, Social Media and Privacy,” that’s set to release on Tuesday. Here’s how things changed in just a year:

Apart from the raw numbers, Pew conducted focus groups with teens across the country to get feedback on how they use different sites. Here are the five most important trends you should know about teens and social media:

1. Teens are outpacing the grown-ups on Twitter

The rise in Twitter use among teens is particularly interesting since adult adoption hovers around 16 percent, according to the latest Pew report on adult social media use. Numbers among online teens are even stronger for African-Americans, 39 percent of whom are on the service (compared to 23 percent of white teens). Teens have shown a remarkable adoption of the service since 2009, when Pew first asked about the site, when only 9 percent reported using it.

2. Public is the new private on Twitter

The majority of teen Facebook users have their accounts set to private, but not so on Twitter. Some 64 percent of teens have Twitter accounts set to public so anyone can read their tweets, with 24 percent setting their accounts to private. Perhaps of most concern, 12 percent reported they didn’t know whether their tweets were public or private.

3. Teens are tired of Facebook, but they’re still using it

The media has been reporting teens abandoning Facebook for years now, but the Pew report finds that like a lot of adults, teens are frusterated by Facebook but stay on the platform because of the integral social role it still plays. The report explains: They dislike the increasing number of adults on the site, get annoyed when their Facebook friends share inane details, and are drained by the “drama” that they say is portrayed frequently on the site. The stress of needing to manage their reputation on Facebook also contributes to the lack of enthusiasm.” Yet 94 percent of them still use the site.

4. Tumblr numbers still aren’t very high

Yahoo might have liked the younger audience on Tumblr when it decided to acquire the site, but teen use of Tumblr is still pretty low. Only five percent reported using the site in 2012, although that’s up from 2 percent in 2011, a decent jump.

5. The subtweet goes mainstream

You heard it here first: 58 percent of teens are making inside inside jokes or sharing “cloaked messages” on social media.

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While buying Tumblr isn’t necessarily a bad deal for the two companies, as my colleague Mathew Ingram wrote, there’s another photo site out there that might have been an even better deal: Pinterest.

In many ways, Pinterest is also building a mobile-friendly photo site just like Tumblr, but Pinterest is also in the midst of constructing the underpinnings for a potentially much more lucrative native revenue experience. Pinterest is oriented around commerce and consumers craving particular items. That’s good for business.

No, buying Pinterest wouldn’t help Yahoo discover its inner tween. It’s a well-known fact that Pinterest is populated mainly by adult women — not exactly the demographic Yahoo needs to attract. And no, considering Pinterest’s valuation as of its last funding round, such an acquisition probably wouldn’t have come cheap. Acquiring the company would require a much bigger departure from Yahoo’s current mass-market advertising into the world of e-commerce and affliate links. It could be a harder sell to the company’s investors, and a bigger transition for everyone.

But if Yahoo is looking to shell out the big bucks for a site with viral growth, visuals to compete with Facebook, and a devoted community of users, Pinterest might have been the better choice. According to a Pew report in December, out of all online adults (which is basically anyone with an internet connection), just six percent of those people visited Tumblr on a regular basis, compared with 13 percent on Instagram (which isn’t exactly for sale), and 15 percent on Pinterest — only Twitter comes in at 16 percent ahead of the others and behind behemoth Facebook at 67 percent.

Less than a year out of beta, Pinterest is a dominant force on the web; a place where women of all ages collect photos of things that inspire them or things that they want to remember or create. For many, it’s a digital wish-list. And because of that, Pinterest sends huge amounts of traffic to online retailers. To be the intermediary between the people and the stores is a good place to be — you’re a crucial link that drives the sales, without any of the hassle of shipping or orders or user acquisitions that come with e-commerce.

Pinterest CEO Ben Silbermann at the company’s new offices in San Francisco.

Pinterest has no business model in place right now — the site is free to join and for brands to integrate with — but that’s just right now, and it likely won’t last. The company just announced yesterday that it is starting to connect photos of items back to the brands who sell them, and it’s not hard to image how this could play out.

Tumblr does have a business model right now based on ads, and it just started rolling them out on mobile users in April. But the company has been reportedly burning through cash and not yet making a lot of revenue, hoping to bring in $100 million this year. But people are usually pretty unhappy about a free product suddenly peppering them with ads — especially if those ads are dropped into a feed that users have created (just ask anyone how they feel about Facebook ads.) CEO David Karp said at our paidContent event just last month that he wants advertising on the site to be native and unobstrusive.

“We focused on higher up in the funnel, the type of advertising that creates intent,” Karp told us in April. “It gives room for the most creative advertisers to create their best work. I think we’ve started to prove it, and see really good examples of it.”

But that’s a hard nut to crack.

Suddenly, the possible Pinterest model of taking a cut on sales and traffic resulting from users creating digital shopping lists looks a lot less disruptive to the core experience, and potentially more lucrative, than trying to solve mobile display ads for the Tumblr feed. Making money off traffic and sales wouldn’t disrupt Pinterest’s core product, and would generally fit in with the company’s existing user experience, just as promoted tweets are fitting with Twitter’s on both desktop and mobile (a profitable venture so far estimated to bring Twitter $528 million in ad revenue this year.)

So no, buying Pinterest wouldn’t make Yahoo all that hip. But buying the site that has potential to become a strong force in modern, social retail? Seems like a good bet — especially since teens might leave you once Mom joins and you become mainstream.

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Ken Lerer, Lerer Ventures & Huffington Post, Co-founder

I was reminded of that conversation today, when the news emerged that Yahoo board had approved the $1.1 billion cash offer for Tumblr, the social sharing platform. It would be one of the biggest exits for a New York-based startup. Sure, there have been other exits — Google paid $3.1 billion for DoubleClick, but that was a company that belonged to a different internet era. There was AOL buying Huffington Post for $315 million, eBay bought Hunch for about $80 million, Skype took out GroupMe for about $85 million, and more recently Salesforce ponying up $689 million for Buddy Media. But Yahoo snapping up Tumblr is in a whole different league.

The new New York

Why? Because Tumblr, in many ways, is a visible manifestation of this new New York, one where startups combine technology with content (one of New York’s core industries) for a new world. It is a success story that matches the fable-like qualities of the Instagram-Facebook deal. Of course, a real comparison would have been Twitter and Tumblr — both companies were started around the same time, both are essentially content sharing and amplification systems and both have enjoyed a similar growth curve. Twitter has grown bigger with an eye on an IPO, and Tumblr is now going to be part of Yahoo.

But that is a comparison for another day, for the New York community is clearly excited about this deal. A Silicon Alley insider who wished to remain anonymous put it best when he described this deal as sign that finally in New York people who build things are getting rich versus people (Wall Street) who take things. A bit hyperbolic, but the point is well made. I think this exit allows the young New York startup community to look up to David Karp in the same way folks here look up to Kevin Systrom of Instagram.

BetaWorking

John Borthwick, who is co-founder of New York-based Betaworks, believes that it is an important turn of the cycle, and the sale of a social media company like this helps solidify and legitimize the entire New York startup ecosystem. Borthwick’s incubator was a seed investor in Tumblr, and that investment will pay handsomely.

John Borthwick, co-founder, Betaworks & seed investor in Tumblr.

Borthwick points out that the knock-on effects of this sale are going to help the new tech-centric New York gain momentum. Just as PayPal helped spawn a series of other companies, many in New York are optimistic that Huffington Post and Tumblr are going to result in many more startups. HuffPo’s progeny include BuzzFeed and RebelMouse, and Tumblr’s talent is likely to do more interesting things, he argued.

Lerer, grand wizard of the New York tech scene, believes that New York is no longer an after thought. “This is just beginning,” said Lerer, who has invested in 150 companies (80 percent of which are in New York). And with content being central (something he shared in a conversation at paidContent Live), Lerer believes that New York will become a bustling startup city.

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Pinterest is launching three distinct types of pins, with one type each for food, retail products, and movies. The new format will only work with items pinned from the launch partner sites, but the number of partners is wide-reaching, and will grow. If you click on a food pin, it will now include the ingredient list and relevant information below the photo, auto-generated from the original site. Product photos will show where you can find the item for sale, and the movie pins will show information about the movie such as its rating, cast and release date.

The list of brands participating in the launch demonstrates the strong interest from U.S. retailers in getting on board with Pinterest. Some of the launch partners include: eBay, Etsy, Home Depot, Neiman Marcus, Overstock, REI, Sephora, Sony, Target, Urban Outfitters, Wal-Mart, Bon Appetit, Epicurious, Martha Stewart Living, Whole Foods, Netflix, Rotten Tomatoes, and many others. Companies who want to be included in the program can apply on Pinterest’s developer page.

A Pinterest representative sought to emphasize that the new pins are not a form of advertising, but are instead supposed to make pins more “actionable,” a term the company has been using for a while now, including in our interview with CEO Ben Silbermann just last week.

“We want to make pinning actionable,” he told us at the time. “Our focus has been to become a very valuable service.”

One major complaint with Pinterest, which has given an advantage to sites like Wanelo or Nasty Gal, is that users frequently share or re-pin the same photo thousands of times, but when you actually click the photo to see where it came from the link is broken.

If more and more companies and popular blogs integrate their photos of inventory with Pinterest under the new pin structure, it could make items more trackable on the site — which would be handy for consumers and crucial if Pinterest wants to eventually profit from the traffic it generates.

And it’s not an insignificant amount of web traffic. While Pinterest doesn’t officially release any stats, a recent ComScore report put the number of users at more than 48 million unique visitors globally, and a February Pew report on social media put the percentage of online adults using Pinterest at 15 percent, which is slightly less than the 16 percent on Twitter, and more than the 13 percent on Instagram — and far more than the 6 percent on Yahoo’s apparent new friend Tumblr.

A company spokesperson said Pinterest is currently not profiting from the new integration with brands. But the strong interest on the part of the companies and the launch of a tech platform to support them paves the way for making money in the future. After all, Pinterest just raised $200 million in new funding — it has to be looking to make money at some point.

It’s an inevitable move for Pinterest to accelerate its growth, as we noted in a story on the small team’s unique symbiosis between design and engineering. But the site needs to make sure it crafts a business model that fits with its content, much as Twitter has built up promoted tweets.

Pinterest is still in the early days of that growth, but all sorts of e-commerce companies, from the startup Wanelo to behemoth Amazon, will be watching closely as this unfolds.

Updated at 9:14 PM to note that the new recipe pins will show the full ingredient list, not the full recipe.

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New York University professor Jay Rosen has spent almost 15 years working on this idea, work that has included projects like NewAssignment.net in 2006 and a joint venture with The Huffington Post called OffTheBus, which originally launched in 2008 and had at least one spectacular success). More recently, he has built a kind of real-time journalism lab at NYU called Studio 20, and is helping his students not only develop new ideas for networked reporting, but work with a number of media companies to actually implement those ideas.

The shock of inclusion is not as severe

Rosen isn’t just leaving this to his students: he himself is also working on a joint venture with Quartz, the business site that is part of Atlantic Media, to explore the best ways to do “networked journalism” in real time — a venture he launched on Monday night. In a somewhat unusual partnership that seems more like a consulting arrangement than a typical journalism-school role, Rosen asked Quartz for the “specs” of what they were looking for, and then tried to meet them.

Sort of like a consultancy that gets paid in puzzles. My idea of journalism research: these "specs" from @qz editors. studio20nyu.tumblr.com/post/503459375…—
Jay Rosen (@jayrosen_nyu) May 14, 2013

In the specifications, Quartz says it wants “to put together a suite of tools and techniques for quickly booting up a network around a fast-moving, ongoing global news story that cuts across traditional beat boundaries.” Gideon Lichfield, the site’s global news editor, has written in the past about how Quartz sees its reporters and writers as indulging in or exploring “obsessions” rather than typical beats, and Rosen said it saw the need for new tools to do that.

In an IM interview (which is embedded in full below, with edits made for clarity) Rosen said that he believes the cultural barriers to seeing the crowd as having something to contribute to journalism — what media theorist Clay Shirky has called the “shock of inclusion” — have been lowered somewhat, so there is less of a sales job for journalists who want to experiment with these approaches.

“That is less of a factor than it was years ago. There are enough people who know what ‘readers know more than I do’ means, and they have experience with the reality of it.”

Remember the 90-percent rule

Rosen also said that there are enough journalists and others even in traditional newsrooms and media entities who are interested in new ways of reaching out to what Rosen calls “the people formerly known as the audience,” and are just looking for help. So Studio 20 has partnerships with outlets as varied as the Wall Street Journal, ProPublica and Mashable in which students work with the partner to develop and implement new tools and methods.

In terms of what media outlets need to know before they begin this process, Rosen said one important factor is knowing that whatever they do will be governed by the “90-percent rule” — a rule of thumb in social media that suggests most crowdsourcing projects will see about 1 percent of the participants contribute heavily and 9 percent contribute somewhat, with 90 percent just “lurking.”

“90 percent will never participate, so what do we have for them? 10 percent might engage, but you have to have the right ask, the right incentives, the right UI. One percent are your core contributors, but you have to find them, deeply engage them, compensate them. That is way harder than ‘let’s crowdsource this!’”

Sources can now go direct

In some cases, compensation might be monetary, Rosen says — or it might take the form of other rewards (The Guardian and ProPublica have both talked about their experiments with crowdsourcing projects in the past, and what they have learned about how to structure them so that people are encouraged to participate). Mayhill Fowler eventually left the Huffington Post project in part because she wasn’t compensated for her work.

Rosen also said that crowdsourcing doesn’t always have to involve building tools: for example, two of his students used Reddit threads (called sub-Reddits) and extracted information about specific topics that later turned into stories for Mashable.

The NYU journalism professor agreed that good beat reporters have always used some form of crowdsourcing in their work, but says it is much easier now to reach out and find high-quality sources of information in real time. And he added that there is one major difference between now and then: namely, that sources can publish themselves and “go direct,” as blogging pioneer Dave Winer has described it, and that changes the balance of power for journalists. If anything, he says, this makes the need for effective crowdsourcing even more acute.

Post and thumbnail photos courtesy of Flickr users Christian Scholz and Jan Arief Purwanto

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Word that Lucky Sort is shutting down and that several of its team are joining Twitter’s revenue engineering department suggests this is exactly what the acquisition aims to accomplish.

As it stands, companies use Twitter as a way to track how people are talking about them and maybe, if they’re really advanced, do some sentiment analysis. If they’re willing to pay a third party, Datasift and Gnip are more than happy to broaden marketers’ views to encompass the entirety of Twitter’s data, both real-time and historical. What companies really can’t do, though, is run their own advanced analytics about topics straight from the Twitter platform.

One view of the Lucky Sort dashboard

The value proposition from such a product should be obvious at this point. Facebook, Google and Yahoo all collect a lot of data about how people are using their platforms and what topics are trending, and they all offer it up via a variety of products targeting marketing types and the public at large. If Twitter wants to be taken seriously as a venue for advertising budgets and a platform for measuring the pulse of the nation, people need to be able to ask questions of its data without relying on an intermediary or the occasional Twitter blog post.

As a journalist, I’d love to have access to this type of tool to track trending topics in real time and spot possible stories as they’re happening. The appeal to marketers should be obvious. As IBM’s Erick Brethenoux told me recently, “[Marketers] talk a good game about social data. Very few actually leverage it effectively today.”

At Twitter, though, data is a slightly different beast than at other web companies. Twitter’s value lies largely in real-time data — topics can be peak, crest and all but vanish within a 48-hour window. This situation has hampered some of Twitter’s efforts to surface optimal search results, and it has spurred the decision to buy companies such as Backtype (for its streaming-processing Storm technology) and parallel-processing startup Ubalo.

The latter move, which happened last week, should help Twitter’s development team create new features without worrying about the intricacies of making them run — and run fast — across a cluster of machines. (You can learn a lot more about how companies such as Google, Facebook and Box are rethinking infrastructure to handle their unique data needs at our Structure conference next month in San Francisco.)

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In his post, entitled “This Is What Happens When Publishers Invest In Long Stories,” FastCo Labs editor Chris Dannen talked about how the site decided to experiment with what he calls “slow live-blogging” — that is, a series of stories that would take shape over time, beginning with a short stub article consisting mostly of a topic paragraph or summary of an issue, and then get added to as new developments arose. Dannen explained that this was a way of blending news with a more feature-like approach.

“Instead of starting with a fresh article every time we want to cover something inside a regular beat, which might require a long catch-up introduction, context, background and so forth, we could just put fresh news at the top and let the reader scroll down to read previous updates.”

Readers stay longer and read more

What happened when this approach started getting rolled out, Dannen says, was fairly dramatic. As he puts it in his post, the results “blew up my assumptions about how to drive traffic.” Among other things, the tech site’s “bounce rate” — that is, the rate at which readers decided to quit reading and go elsewhere — dropped substantially. The average amount of time spent at the site also increased, as did the number of pages per visit that were read by users.

Dannen says it’s too early to tell how permanent these effects will be for Fast Co. Labs, just as it’s impossible to know whether those favorable results stem from the changes they made in their approach to longer stories. But he says that regardless of these caveats, “it sure as hell looks like it’s working,” and that he believes long-form journalism is the future.

It’s not length, it’s engagement

I am a big believer in the value of longer pieces in general, and I think the once-popular myth that people don’t read longform articles online has been largely disproven (although I wonder how many of those who praised the New York Times feature Snow Fall read the whole thing). But it’s also true that editors and publishers often conflate length and quality — as Caroline O’Donovan pointed out in a (short) post on Fast Co.’s experience at the Nieman Journalism Lab.

I think Fast Company’s results actually show something very different from the appeal of longform articles per se: since these posts began with “stub” articles and then grew over time, as more news or analysis emerged about the topic itself, I think they show the value of engaging readers by following a story over time and providing some kind of comprehensive background and context, instead of just bombarding them with a stream of news briefs.

That approach may result in longer stories, but I think that’s almost a side effect rather than the main attraction. No one is going to read those kinds of posts simply because they are long — but if a site builds a narrative and a point of view and some context over time about an issue (the mobile news-reading app Circa is trying to do this by allowing users to “follow” specific breaking news stories, and then alerting them to updates) then it pays off in engagement.

There are lessons in there not just for new-media players but for traditional media outlets that are trying to find a recipe for success online as well.

Note: This post was updated on May 14 at 12:12 am to correct the spelling of Chris Dannen’s name.

Post and thumbnail photos courtesy of Scholastic

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