Welcome to the post-normal age of work
In today’s world of work, companies that want to thrive need to shift from a business-process defined culture towards a more social network-shaped, cooperative one. Read more »
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Social networks will displace business processes, not socialize them
“Socialized business process” — the idea of adding social tools to traditional business processes — is unlikely to work in the long term. The enterprise is now transitioning to social network–based communication as introduced by social tools, and there is a fundamental conflict in communication models with business-process-centric business. Read more at GigaOM Pro »
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Social first-quarter 2013: analysis and outlook
Social business technologies remain in the foreground of discussions about business transformation, but the events of the first quarter of 2013 raised as many questions as they answered, or more. Read more at GigaOM Pro »
What every enterprise should know about social-business tools
The latest GigaOM Research podcast examines how new social-business tools are disrupting the enterprise and changing the nature of the way we work. Read more »
Survey: Which social-technology tools and trends will disrupt the enterprise most?
Social technologies in the enterprise have evolved from being simply collaboration tools for employees to an integral part of customer service, finance, and HR infrastructure. With this potentially huge disruptive force in mind, we invite GigaOM readers to share their thoughts on which tools and technologies will most change the workplace. Read more »
IBM pays $1.3B for HR software provider Kenexa
photo: Kenexa
IBM is paying $1.3 billion for HR management software provider Kenexa in a deal that will help it keep pace with Oracle and SAP, which have also made big acquisitions in the talent and recruiting software space. Read more »
Salesforce’s Do takes on Asana with new deal flow, contacts features
After acquiring productivity app Manymoon and relaunching it as Do last year, Salesforce.com is announcing that it is rolling out new contacts and deal flow management features to make Do more of a work collaboration platform for everyone from individual consumers to teams within big corporations. Read more »
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NewNet Q4: Platform mania and social commerce shakeout
The fourth quarter may have lacked a dominating big-event product announcement like Q3’s Facebook platform extension or Q2’s unveiling of Google+, but the NewNet world continued to buzz along. In the battle for mind share, everyone wanted to be a platform. Meanwhile, consumer and social technologies continued to gain momentum, and new vehicles for content and service discovery presented both challenges and opportunities for NewNet companies. And it is hard to ignore the overcrowded but growing world of daily deals. This quarterly report analyzes these trends and others, and it also provides a near-term outlook of trends, technologies and companies to watch in 2012. Companies mentioned in the report include Amazon, Facebook and Socialcast. For a full list of companies, and to read the full report, sign up for a free trial. Read more at GigaOM Pro »
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Beyond social: the crowd-based enterprise
The next big thing in collaboration is crowds, not social. We still struggle with silos of collaboration in most enterprises today. By adding social tools we have accelerated communication but not necessarily increased the overall level of collaboration and action in the enterprise. That’s where crowds ... Read more at GigaOM Pro »
Badgeville looks beyond gamification, launches a behavior platform
Badgeville has been synonymous with gamification, the idea of incorporating game mechanics to motivate business employees and consumers to do specific tasks. But the company says it’s not stopping with gamification. It wants to shape behavior through game mechanics, private social networks and reputation. Read more »
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NewNet Q3: Facebook remakes headlines in social media
Last quarter’s big headline in social media and real-time technologies came from Google, which launched Google+, its first social tech product that seems legit. In the third quarter, things were back to normal. Google+ is still growing, but Facebook’s platform update dominated the news. And as Google+ passed 25 million users and won some raves from the digerati, its competition with Facebook intensified. Additional companies mentioned in this report include Zynga, Salesforce, BranchOut and Foursquare. For a full list of companies, and to read the full report, sign up for a free trial. Read more at GigaOM Pro »
