More social-business Stories

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Finding ways to put social tools to work in business has been high on the agenda for many organizations, but new research reveals not all firms are equally interested in the idea. The very small and very large are far more interest than mid-sized companies. Read more »

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wrench

Much of today’s business communication activity still happens in email, but that presents a problem for the current on-the-go workforce. This report, based on a recent survey of business managers, highlights some of the problematic areas around business content collaboration and provides options for working through them. Read more at GigaOM Pro »

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Socialcast, a social business start-up that was recently acquired by VMWare, has announced an update to its product that will support what the company calls the “extended enterprise:” the external contractors, partners, suppliers, clients and customers that all businesses rely on to get their work done. Read more »

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Last week, Google rolled out a largely well-received beta of its new social networking platform, Google+. Having played with Google+ over the last few days, I think that it may find a home in a perhaps unexpected market: the workplace. Read more »

Better tools for big data.

Following the success of Facebook and Twitter in the consumer space, over the past couple of years we’ve seen a wave of enterprise social networking tools hoping to capture similar successes in the enterprise market. But how are these tools shaping the businesses that use them? Read more »

Clearvale Customer Portal Network

Clearvale is a cloud-based, Software-as-a-Service, enterprise solution for Social Customer Relationship Management (Social CRM) that includes interconnected internal and external social networks, which allow customers and employees to collaborate and communicate directly, for customer support, idea management, and other customer engagement needs. Read more »

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Panorama Software has announced the release of a socially-enabled business intelligence platform, Necto, to more effectively connect team members with company data. Think of Necto as way of putting reports and insights at the heart of a company’s social interactions. Read more »

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WorkSimple is a company pursuing an interesting niche in the rapidly expanding “social business” market: It provides an app that enables users to share their goals with their co-workers. The company has announced that the basic features of the app are now free. Read more »

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Jive Software has announced it has acquired Proximal Labs, a supplier of machine learning and data mining software. The move shows Jive’s intent to expand its efforts at mining the enterprise social graph to analyze user behavior in order to assist companies in becoming more effective. Read more »

convofy

Convofy is a new enterprise social networking tool aiming to take on the likes of Yammer, Socialtext and Salesforce Chatter. Where Convofy stands out from the crowd is that it has novel real-time collaborative features built-in, enabling users to add context to the things they share. Read more »

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Over the next 20 years, nearly 80 million people will retire. This trend will lead to significant shifts in the workforce, and the potential for a tremendous loss in intellectual capital as senior staff depart. Enterprise social software can help organizations address these knowledge transfer needs. Read more »

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Tadagraph is a new microblog-based collaboration tool. Like Yammer and present.ly, the idea behind Tadagraph is that by posting Twitter-like status updates, you can keep everyone up-to-date. Tadagraph goes a little further, though: It introduces special hashtags that can identify updates as to-dos, notes and more. Read more »

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Broadly speaking, people like people. Perhaps that’s why the culture of collaboration has taken such a strong hold in many organizations. Of course, social media and interactions aren’t just catchy marketing concepts; they’re also good news for businesses that want to enthuse and inspire staff. Read more »

demolition

I recently spoke to the AAA to see how its use of Yammer had affected the structure of the business. For what a very traditional organization, the results were quite surprising: a breaking down of silos and much faster decision-making. Read more »