What every enterprise should know about social-business tools
The latest GigaOM Research podcast examines how new social-business tools are disrupting the enterprise and changing the nature of the way we work. Read more »
The latest GigaOM Research podcast examines how new social-business tools are disrupting the enterprise and changing the nature of the way we work. Read more »
So your company is trying to be more social, leveraging new ways of communicating to break down barriers to collaboration and information sharing. Great, but what role should HR play in mandating or refereeing that process? IBM’s VP of social software weighs in. Read more »
Finding ways to put social tools to work in business has been high on the agenda for many organizations, but new research reveals not all firms are equally interested in the idea. The very small and very large are far more interest than mid-sized companies. Read more »
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Much of today’s business communication activity still happens in email, but that presents a problem for the current on-the-go workforce. This report, based on a recent survey of business managers, highlights some of the problematic areas around business content collaboration and provides options for working through them. Read more at GigaOM Pro »
A simple emoticon can tell you wonders about the emotional state of your company. Socialcast experimented with such a test in a Japanese factory asking employees to rate their work day with a happy, average, or sad face. The simple question gleaned enormous insight. Read more »
Socialcast, a social business start-up that was recently acquired by VMWare, has announced an update to its product that will support what the company calls the “extended enterprise:” the external contractors, partners, suppliers, clients and customers that all businesses rely on to get their work done. Read more »
Last week, Google rolled out a largely well-received beta of its new social networking platform, Google+. Having played with Google+ over the last few days, I think that it may find a home in a perhaps unexpected market: the workplace. Read more »
With Google again jumping into social with Google +, interest is incredibly hot on the consumer side. But while Facebook and co. blaze a trail for home use, in the workplace interest in social has been smoldering away for years without catching into a similar bonfire. Why? Read more »
Following the success of Facebook and Twitter in the consumer space, over the past couple of years we’ve seen a wave of enterprise social networking tools hoping to capture similar successes in the enterprise market. But how are these tools shaping the businesses that use them? Read more »
Clearvale is a cloud-based, Software-as-a-Service, enterprise solution for Social Customer Relationship Management (Social CRM) that includes interconnected internal and external social networks, which allow customers and employees to collaborate and communicate directly, for customer support, idea management, and other customer engagement needs. Read more »
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Moxie Software’s Employee Spaces is a hosted application, developed in cooperation with design consultancy IDEO, that provides integrated social and collaboration tools for the enterprise. The company has announced several major enhancements to the product, including new search, mobile and video features. Read more »
Social networking may be an omnipresent trend these days in the consumer sphere, but not every boss is thrilled when someone suggests bringing it into the enterprise. Yammer Co-Founder and CTO Adam Pisoni has an argument to convince any skeptic. Read more »
Panorama Software has announced the release of a socially-enabled business intelligence platform, Necto, to more effectively connect team members with company data. Think of Necto as way of putting reports and insights at the heart of a company’s social interactions. Read more »
WorkSimple is a company pursuing an interesting niche in the rapidly expanding “social business” market: It provides an app that enables users to share their goals with their co-workers. The company has announced that the basic features of the app are now free. Read more »
Podio is a new app that aims to shake up the enterprise social networking space by providing a tool that can be customized using a wide range of ready-to-use apps available from its App Store. This allows organizations to create a networking platform to suit employees. Read more »
Jive Software has announced it has acquired Proximal Labs, a supplier of machine learning and data mining software. The move shows Jive’s intent to expand its efforts at mining the enterprise social graph to analyze user behavior in order to assist companies in becoming more effective. Read more »
Convofy is a new enterprise social networking tool aiming to take on the likes of Yammer, Socialtext and Salesforce Chatter. Where Convofy stands out from the crowd is that it has novel real-time collaborative features built-in, enabling users to add context to the things they share. Read more »
Over the next 20 years, nearly 80 million people will retire. This trend will lead to significant shifts in the workforce, and the potential for a tremendous loss in intellectual capital as senior staff depart. Enterprise social software can help organizations address these knowledge transfer needs. Read more »
Tadagraph is a new microblog-based collaboration tool. Like Yammer and present.ly, the idea behind Tadagraph is that by posting Twitter-like status updates, you can keep everyone up-to-date. Tadagraph goes a little further, though: It introduces special hashtags that can identify updates as to-dos, notes and more. Read more »
Broadly speaking, people like people. Perhaps that’s why the culture of collaboration has taken such a strong hold in many organizations. Of course, social media and interactions aren’t just catchy marketing concepts; they’re also good news for businesses that want to enthuse and inspire staff. Read more »
I recently spoke to the AAA to see how its use of Yammer had affected the structure of the business. For what a very traditional organization, the results were quite surprising: a breaking down of silos and much faster decision-making. Read more »
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